Neudesic, an IBM Company

AI is no longer a future consideration—it’s transforming the energy and utilities industry today. With 66% of organizations seeing operational improvements, the question isn’t if you should adopt AI, but how you’ll stay ahead. Neudesic and Databricks, in collaboration with Hanover Research, surveyed 250 senior industry leaders to bring you the State of AI in Utilities report. This AI Benchmark Research for Utilities offers a deep dive into AI’s current and future impact on utilities, providing a comprehensive analysis of adoption trends, challenges and opportunities, industry use cases, and strategic insight from the sector’s top innovators. For those ready to lead the AI revolution, this report is your roadmap to driving innovation and staying ahead of the competition. Download today: https://lnkd.in/gkAv4TuX #AI #GenAI #Utilities #Energy #Databricks #Neudesic

Neudesic is now in Kochi 🌏! Located in the heart of Smart City, Kochi, this new space is more than just an office; it’s a hub for innovation and collaboration, designed to empower our teams to deliver transformative digital solutions to our clients. This marks an exciting chapter in our growth journey at Neudesic, and we are proud to celebrate this as our 12th office location worldwide! Special thanks to our IBM colleagues Akila Vasudevan, Rani Sowmya Latha Nimmagadda, and Medha Desai for joining us for the opening ceremonies, and to the entire Neudesic Kochi team for making this milestone possible! #Innovation #Neudesic Ashish Agarwal, Brett Fisher, Mike Scariano, Roger Hasson, Kunaal Kapoor, Mike Ulichny, MBA, MCSD, PMP, Manzur Shahid, Brendon Birdoes, Dan Perkins, Shameer Sangha, Basant Patawari, Jin Mathew, Kevin McClelland, Sandeep Chanda, Suresh Balla, Abhilash Thomas, Ram AV, Shyam Warrier, Anil Nejhawan, Priya Ignatius, Vijikumar Vishnu , CISSP®

High turnover, escalating costs, and prolonged onboarding shouldn’t hold your call center back. 📞  Discover how AI-driven solutions, like Neudesic’s AI Agent Assist, powered by Microsoft, are leading the way in enhancing agent productivity, reducing operational costs, and providing an unparalleled customer experience—especially in complex sectors like utilities. You’ll learn from industry expert, Onye I., about:  ✔️ Increasing agent efficiency with real-time data and personalized suggestions  ✔️ Boosting service quality and response times with AI-driven automation  ✔️ Streamlining onboarding processes with AI-powered solutions Unlock the full potential of your call center with AI. Read the full blog here. ⤵️  https://lnkd.in/g-n79hmu    #AI #Utilties #CallCenter #Neudesic  

Is your supply chain equipped to navigate today’s fast-paced market? Improve service delivery and significantly lower operational costs using Supply Chain Control Towers. Tackle supply chain challenges like cost & operational inefficiencies and delayed decision-making through unmatched control. By overseeing end-to-end operations, organizations can enhance agility and resilience in today’s dynamic market. Stay ahead of the competition through real-time visibility and AI-driven analyses. Read our latest blog with insights from Sreejith Vadakara to learn more ⤵️ https://lnkd.in/gw5U4R8j #Suppychain #ControlTowers #AI #Neudesic

On this Veterans Day, we thank all those who have served or continue to serve. At Neudesic, we’re proud to recognize and celebrate the contributions of veterans, service members, and their families. Thank you for your service. #VeteransDay #Neudesic

What are the future roles of humans in the age of AI? Neudesic CEO Ashish Agarwal and CTO Ken Kuzdas discuss the critical role humans play alongside AI in today's evolving business landscape. While AI can tackle complex tasks, it’s humans who bring essential context, creativity, and decision-making. As they explain, the future lies in a "team of one," where individuals leverage AI as a true copilot—transforming productivity and efficiency. #AI #Futureofwork #Digitaltransformation #Neudesic

How is AI transforming businesses today? In our latest podcast, Mike Ulichny, MBA, MCSD, PMP and Matthew Schafman reflect on Neudesic’s decade-long journey with AI and its tangible benefits, sharing real-world insights into how companies are leveraging AI to elevate efficiency, revenue, and customer experiences across industries today. Gain insights on leveraging AI for measurable results. Watch the full podcast here: https://lnkd.in/gidfv2m4 #AI #GenAI #Neudesic

As the fintech landscape continues to evolve, AI offers immense potential and new considerations. This was highlighted by Neudesic’s Sahil A., who revealed the Money20/20 hot topics set to shape the industry. Here’s a glimpse: Embedded Finance & Open Banking: Traditional financial services are increasingly integrating into non-financial digital platforms, opening opportunities for new partnerships and revenue streams. Blockchain & Digital Assets: Beyond cryptocurrencies, blockchain and tokenization are gaining acceptance in financial institutions, offering secure and effective integration opportunities. Regulation Trends: Balancing innovation with compliance is crucial—data security and privacy are essential to build customer trust. AI & Data: AI continues to enable hyper-personalized user experiences, risk management, and fraud detection that can be leveraged for advanced analytics or by AI consulting services. Thanks to everyone who connected with us and to Money 20/20 for the insights! Steve Tetrault Claudia Del Valle Jacqueline O'Flanagan Tracy Lagasse Tyler Pichach Priya Gore Daniel Mousetis Chelsea Coster #AI #FinTech #Money2020 #Neudesic

This Halloween, don’t let your data be the real ghost story—secure your systems before cyber threats come creeping 🔒 The Microsoft Digital Defense Report 2024 uncovers how cyberattacks are evolving and impacting organizations today. With 600 million identity attacks daily and rising fraud risks, understanding these trends is essential. Equip your organization with the insights needed to navigate the complexities of cybersecurity this season. Read our analysis here: https://lnkd.in/ggZQq9D3 #AI #CyberSecurity #MicrosoftDefenseReport #Neudesic

AI is helping utilities keep the lights on during storms. Severe weather events are pushing energy infrastructure to its limits. In our latest video, Mike Rossi and David Bess discuss how data and analytics enhance grid resilience. By pinpointing vulnerable substations and high-risk areas, utilities can prioritize investments and strengthen critical parts of the grid. Our survey of 250 industry leaders reveals that AI is already improving efficiency and sustainability in the industry.  See how AI is shaping the future of energy and utilities and gain insights to navigate the AI landscape effectively. Download today: https://lnkd.in/guiGuuT4 #AI #GenAI #Utilities #Energy #SmartGrid #Neudesic