Momos

Announcing our latest partnership with Pepper Lunch Restaurants to help manage every customer interaction and drive engagement 🚀

We're proud to announced that we've been named one of SEA's 50 top startups. Thanks for Founders Forum Group and Singapore Economic Development Board (EDB) for the recognition. We're building a global business, solving the Customer Lifecycle for Multi-location businesses across North America, Asia and the Middle East. We're always hiring, so please feel free to reach out to learn more. Link: https://lnkd.in/gFzKJx42

🎉 Announcing our $10m Series A https://lnkd.in/gPGsbT5R

Success Story: Ezell’s Famous Chicken Saves 500+ Hours Monthly with Momos! Ezell’s was spending countless hours managing customer engagement across multiple channels and locations. They needed a streamlined platform to turn feedback into actionable insights. With Momos' AI-powered solutions, they gained valuable insights, boosted customer satisfaction, and won back lost customers. “Momos has been a game-changer. The Analytics dashboard enabled us to identify trends, pinpoint improvements, and make our efforts more actionable across our brand.” - Rajah, Ezell’s Director of Marketing. Interested in getting started with Momos? Talk to our team to schedule a demo: https://lnkd.in/gNAkyEaQ

Join us at QSR Evolution in Atlanta this week! Meet our Co-founder and CEO, Sai Alluri, and James Burdick, MBA. See how Momos helps multi-location brands deliver exceptional customer experiences and drive customer retention at every location. With 5,000+ businesses already powering their customer lifecycle with Momos, learn how you can too. Book a meeting with our team below and stop by booth #42 - we’re excited to connect. https://lnkd.in/gUC5EM8C

Introducing Momos Customer Insights 3.0 Smarter Surveys, Better Insights, More Customers Capturing Insights is hard. Existing survey solutions fail to track detailed customer experiences across all locations, making it challenging to really understand your customers. Customer Insights 3.0 is our latest update. Now with integrated smart surveys, Momos helps collect customer feedback from everywhere, and generate insights at every location, all powered by AI. Designed to help multi-location brands: 💡 Turn Feedback Into Insights at Every Location 🚀 Improve Online And Offline Everywhere 🔁 Drive More Repeat Customers Not a Momos customer yet? Book a demo (in the comments section) and see Customer Insights 3.0 in action.

Black Rock Coffee: Automating Customer Service with Momos AI ☕ Momos has helped Black Rock Coffee save hundreds of hours every month by implementing Momos AI-powered Customer Service across all channels and locations. We love hearing this feedback from Devin, Customer Success Manager of Black Rock Coffee, “The Momos team has been beyond helpful and supportive along the way; regularly requesting feedback from our team, and frequently pushing out new updates and features. Momos has been a game changer for us!” Interested in getting started with Momos? Talk to our team to schedule a demo: https://lnkd.in/gNAkyEaQ

Momos team has been working hard to launch new features that redefine customer service and customer experience. 📈 Introducing the Productivity Leaderboard: Gain unprecedented visibility into your team’s performance. Momos AI customer service platform helps multi-location brands deliver the best customer experience and save time. Our new Productivity Leaderboard feature provides comprehensive staff-level metrics and drives accountability among team members. Monitor key customer service KPIs such as assigned ticket volume, resolution rates, and average response times, empowering managers to identify top performers and improve team performance. This feature will soon be rolling out to all customers in the next few weeks. Interested in getting started with Momos? Talk to our team to schedule a demo: https://lnkd.in/gNAkyEaQ

🚀 Product Update: Order Details in Survey Submissions Merchants can now view order details alongside survey submissions, providing a comprehensive view of the customer, their order, and item details in one place. This feature is now live across Web and Mobile for Revel, Paytronix, OLO, and Thanx customers, saving time when responding to feedback and troubleshooting issues.

bb.q Chicken Saves Hundreds of Hours Each Month with Momos AI ⏰ We’re thrilled to share that bb.q Chicken USA, the globally recognized Korean fried chicken brand, has unlocked massive time savings through their partnership with Momos. By leveraging our customer experience and customer service AI solutions, bb.q Chicken has reclaimed hundreds of hours every month, enabling them to focus on delivering exceptional customer experiences. “Our primary goal was to streamline our workflow, reducing inefficiencies and mitigating the risk of overlooking or neglecting critical reviews.” says Leah Park, LSM Manager at bb.q Chicken. “Momos not only helps improve response rates to important feedback but also enhances the overall customer experience.”