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Intermedia Cloud Communications
IT Services and IT Consulting
Sunnyvale, California 40,557 followers
Work Better. From Wherever.
About us
Intermedia is the cloud communications company that helps over 140,000 businesses connect better, from wherever, though our AI-powered platform that includes voice, video conferencing, chat, SMS, contact center, business email and productivity, file sharing and backup, security, archiving, and more. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of intelligent communications and collaboration solutions, including our flagship product, Intermedia Unite®, all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and certified by J.D. Power for excellence in technical support seven times, Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience. As a partner-first company, Intermedia goes to work for over 7,500 channel partners by providing a comprehensive set of programs, resources, and support to help them grow their revenue and maximize their success. Programs include our Customer Ownership Reseller (CORE™) model – which enables partners to resell, package, and manage Intermedia's solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – as well as agent models. Intermedia is also proud to be the exclusive cloud communications platform provider for NEC, a leader in global market share for unified communications with an estimated 80+ million business phone users worldwide. Recent Awards: • J.D. Power Certified Assisted Technical Support Program – 2023, 2021, 2020, 2019, 2018, 2017, 2016 • PCMag Editor’s Choice – Intermedia Unite • US News & World Report - Best Business Phone System - Intermedia Unite • CRN - 5-Star Partner Program - 2024, 2023, 2022 • CRN’s Cloud Computing Product of 2024, 2023, 2022, 2021 – Intermedia Unite
- Website
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http://www.Intermedia.com
External link for Intermedia Cloud Communications
- Industry
- IT Services and IT Consulting
- Company size
- 1,001-5,000 employees
- Headquarters
- Sunnyvale, California
- Type
- Privately Held
- Founded
- 1993
- Specialties
- Hosted Microsoft Exchange, Hosted PBX, File sharing, Onboarding, Migration, Support, Cloud Services, Security services, Collaboration, UCaaS, Archiving, File backup, Unified Communications, Contact Center, CCaaS, Video Conferencing, MSP, Channel, Reseller, white label, private label, and var
Locations
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Primary
1050 Enterprise Way
Suite 200
Sunnyvale, California 94089, US
Employees at Intermedia Cloud Communications
Updates
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Mark your calendars for Sept. 16-19! 🗓️ We’ll be at the Channel Futures MSP Summit 2024 in Atlanta, ready to connect with you at Booth #305. Whether you're looking to enhance your business with cutting-edge Unified Communications or simply want to explore new opportunities, we’ve got you covered. Use promo code INTERMEDIA for exclusive pass savings—offer ends 9/13. Register now: https://ow.ly/pim050ThOz6
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Calling all Service Providers: Tune into the replay of this informative webinar with Brian Gregory, Director of Product Marketing and Patrick Sheehan, VP Channel Sales, where they discussed all things Intermedia, including: • The state of unified communications market • How Intermedia's cloud solutions are built for Service Providers • Intermedia's Service Provider program and resources Watch here: https://ow.ly/SGTF50ThOnK
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#ICYMI: Scott Anderson, CMO of Intermedia, was featured in Forbes Communications Council! 💪 In the article, he explores four key strategies to keep your customer service fresh and ensure you're always ahead of customer expectations. These strategies include: • Listening carefully to your customers • Responding quickly to their needs • Regularly checking all communication channels • Customizing preferences to enhance their experience See more insights from Scott here: https://ow.ly/o1pC50TelT4
Council Post: Keeping It Fresh: Four Ways To Clean Up Your Customer Service
social-www.forbes.com
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Thank you, No Jitter, for talking to our very own Mark Sher, SVP of Product Marketing! 🌟 See what Mark has to say about our: 🌐 New, innovative Unite for Microsoft Teams Advanced solution 🌐 Turn-key service provider program 🌐 AI and Archiving solutions for contact center Take a look: https://ow.ly/EEwV50TekER
Intermedia Launches Unite for Microsoft Teams Advanced to Improve Business Efficiency
nojitter.com
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Join us on Thursday, September 12 at 2 p.m. ET for an insightful webinar, "Revamping Technology: The Future of Business Services." Our own Brian Gregory, Director of Product Marketing, will lead a discussion on this transformative shift and explore strategic options for CSPs. Don’t miss out on understanding how to position your services for future success. Register today and be part of the conversation shaping the future of business communications! 🔗 Advance registration is required! Register here: https://ow.ly/CB9V50TfR85
Welcome! You are invited to join a webinar: Revamping Technology: The Future of Business Services. After registering, you will receive a confirmation email about joining the webinar.
us02web.zoom.us
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We are expanding our network with new Service Provider partnerships, including Great Plains Communications and Aureon 🎉 Our platform enables Service Providers to offer top-tier UCaaS and CCaaS services under their own brands, while benefiting from our comprehensive support. This surge in partnerships highlights our commitment to delivering scalable, innovative solutions that drive success in the evolving communications landscape. Read more: https://ow.ly/9xUk50TfQap
The Surge of Service Providers Partnering with Intermedia Cloud Communications Continues, Signaling a New Wave of Industry Colla
intermedia.com
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Intermedia will be at the Channel Futures MSP Summit 2024 in Atlanta from Sept.16-19! Visit us at Booth #305 to discover the latest in Unified Communications and use promo code INTERMEDIA for a $0 Expo-Only Pass or a $250 Summit Pass (meals included). The offer ends 9/13, so secure your spot today! 👇 https://ow.ly/ygMP50TeiRy
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Happy Labor Day from all of us at Intermedia! Today and every day, we honor the dedication, resilience, and hard work that fuel our industries. Let's take a moment to appreciate the teams and individuals who continue to drive progress and innovation. Your hard work and commitment are the foundation of our success, and we couldn't do it without you. Enjoy your well-deserved break, and thank you for all you do! 💼👏
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Ready to revolutionize your customer service? 💡 Contact Center AI streamlines operations, boosts productivity, and personalizes customer interactions. See how it can benefit your business here. 👇 https://ow.ly/7nfO50T6NBc
Why You Need Contact Center AI | Intermedia
https://blog.intermedia.com