Inkeep reposted this
Today we're launching a new product: Keep - a copilot for support teams. Keep is designed to be a conversational sidekick for agents answering support tickets on any support ticketing platform (even GitHub). Keep can intelligently choose when to provide draft answers, summaries, to-dos, or other suggestions based on the ticket so far. Best - the suggestions are rendered as glanceable, interactive UI components that go beyond plain text. Support agents can ask follow-up questions and iterate as much as they like. We wanted to bring a v0/Cursor/Claude Artifacts type of experience to support teams. Keep is available as a Zendesk app or Chrome extension that can work across any support platform (even GitHub issues!). Try it out in our playground and let us know what you think 👇