HERO Managed Services

We take pride in providing our clients with top-notch IT solutions. But don't just take our word for it - here's what one of our satisfied customers has to say.. 𝗦𝗨𝗣𝗘𝗥𝗜𝗢𝗥 𝗣𝗥𝗢𝗝𝗘𝗖𝗧 𝗠𝗔𝗡𝗔𝗚𝗘𝗠𝗘𝗡𝗧 "HERO Managed Services LLC has the ability to quickly slice through the fluff and get right to the meat of any issue or situation with which they have been tasked to complete. Additionally, HERO Managed Services LLC possesses superior project management skills, and routinely completed every project on or ahead of the expected timeline." 𝗠𝗔𝗥𝗧𝗬 𝗦𝗧𝗢𝗖𝗞𝗗𝗔𝗟𝗘 - 𝗧𝗛𝗘 𝗦𝗧𝗢𝗖𝗞𝗗𝗔𝗟𝗘 𝗙𝗢𝗨𝗡𝗗𝗔𝗧𝗜𝗢𝗡 We are grateful for the trust and satisfaction of our clients and will continue to strive for excellence in delivering the best cybersecurity and IT services.   #CybersecuritySolutions #MSP #ManagedServices

Remote and hybrid work offers many benefits for both employers and employees - from increased flexibility, reduced commute time, and lower costs.   However, with this new way of working comes new risks and challenges for businesses to navigate.  One of the biggest risks is the potential for cyberattacks and data breaches.  Cybercriminals are always on the lookout for vulnerabilities and weaknesses, and remote work provides them with just that. They can exploit employees who may be more relaxed or less vigilant while working from home, as well as take advantage of possible security gaps in company systems. To combat these risks, businesses should: ✅ Have a clear and comprehensive remote work policy in place. ✅ Educate employees on safe internet practices, such as avoiding suspicious emails and not using public Wi-Fi for work tasks.  ✅ Implement strict access controls to limit who can access company data and systems ✅ Regularly back up important data and have a plan in place for disaster recovery.   Does your business operate under a remote or hybrid work model?  If so, what steps have you taken to address the security risks?  #Cybersecurity #RemoteWork #HybridWork

We've all sat through training sessions at work that seem to drag on and on.  But when it comes to cybersecurity training, businesses can't afford to have their employees tuning out. Everyone plays a crucial role in maintaining the security of company data and systems.  So, how can companies ensure that their cybersecurity training is effective and engaging? Here are a few strategies to consider: • 𝗥𝗲𝗮𝗹-𝗟𝗶𝗳𝗲 𝗦𝗰𝗲𝗻𝗮𝗿𝗶𝗼𝘀: Instead of just presenting theoretical information, use real-life scenarios to make the training more relatable and applicable to daily work situations. • 𝗜𝗻𝘁𝗲𝗿𝗮𝗰𝘁𝗶𝘃𝗲 𝗟𝗲𝗮𝗿𝗻𝗶𝗻𝗴: Encourage interactive learning through quizzes, games, or simulations. This not only keeps employees engaged, but also helps them retain the information better. • 𝗦𝗵𝗼𝗿𝘁 𝗮𝗻𝗱 𝗖𝗼𝗻𝗰𝗶𝘀𝗲 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴: Keep the training short and concise, breaking it up into smaller sessions spread out over time rather than one long session. This prevents information overload and allows employees to digest the material at a more manageable pace.  • 𝗜𝗻𝗰𝗲𝗻𝘁𝗶𝘃𝗲𝘀: Consider offering incentives for completing the training, such as gift cards or recognition. This can motivate employees to pay more attention and take the training seriously. \#Cybersecurity \#SecurityTraining \#BusinessSecurity

According to Google, 52% of people reuse the same password for different accounts. This may seem convenient, but it puts your business at risk of credential stuffing attacks. But what exactly is credential stuffing?  It's a cyberattack where hackers use stolen usernames and passwords (usually obtained from dark web marketplaces) to gain access to multiple accounts.  Think of it like using one key to unlock multiple doors – if someone gets hold of that key, they have access to everything. 🔑 So, what can businesses do to protect against credential stuffing? • Educate employees on the importance of using unique passwords for each account. • Implement multi-factor authentication (MFA). • Utilize a password manager to generate and securely store complex, unique passwords for each account. Remember, the more layers of protection you have in place, the less likely it is for hackers to successfully gain access through credential stuffing. #CredentialStuffing #DataProtection #Cybersecurity

On this #FathersDay, we want to give a special shoutout to all the incredible dads and father figures out there! How are you celebrating this special day?

It's a common misconception that simply moving data to the cloud automatically guarantees its safety and security. 🌥️  But the reality is that proper management and protection of cloud services requires specialized knowledge and experience. That's where Managed Service Providers (MSPs) come in – they offer a wide range of services to help businesses navigate the complexities of the cloud, including: • Assistance with seamless cloud migration • Constant monitoring and management of cloud services • Data backup and disaster recovery planning  • Implementation of essential security measures like encryption and access controls With their expertise, MSPs can ensure that businesses are utilizing the right cloud services for their needs, avoiding costly mistakes, and maximizing efficiency.  #CloudSecurity #ManagedServices #SmallBusiness

Zero-day exploits can be a devastating threat to businesses, as they target vulnerabilities that are unknown.  These types of attacks are highly sought after by hackers due to their potential for undetected access to systems. 🕵️♂️ So, how can businesses protect themselves against this type of attack? 1. Stay informed about the latest vulnerabilities and patches. This includes regularly checking for updates from software and hardware providers. 2. Implement strong network security measures such as firewalls and intrusion detection systems. 3. Regularly update and patch all software and hardware to ensure any known vulnerabilities are addressed. 4. Consider using intrusion prevention systems

In today's digital age, cyber breaches are a constant threat to businesses of all sizes. That's why it's crucial to have an incident response plan in place. This plan should outline steps to take in the event of a breach, including: 1. Swiftly containing and isolating the breach. 2. Notifying appropriate parties, such as customers and partners, about the breach to maintain transparency. 3. Changing all passwords and access credentials for employees and systems to prevent further unauthorized access. 4. Conducting a thorough investigation to determine the cause of the breach and what data was compromised. 5. Implementing stronger security measures and training to prevent future breaches from occurring. 6. Ensuring regular updates and reviews of the incident response plan to keep it relevant and effective. If you don't already have an incident response plan in place, it's never too late to start. Don't wait until a breach occurs to take action. #Cybersecurity #IncidentResponse #SecurityPlanning

As we kick off the summer season, let's take a moment to honor the true essence of Memorial Day. Today, we solemnly remember and pay tribute to those who courageously laid down their lives in service to our country. May their selflessness never fade from our memories. Have a reflective Memorial Day. #MemorialDay

The recent data breach at AT&T, which exposed the personal information of 73 million customers on the dark web, serves as a stark reminder of the dangers that lurk online. 🌐 The internet is massive - and while it offers countless benefits, it also provides a breeding ground for cybercriminals. The dark web, in particular, is a haven for illegal activity and poses a significant threat to our cybersecurity. But what exactly is the dark web? And how can we protect ourselves from its dangers? The dark web is essentially an encrypted network that exists outside of traditional search engines like Google. It requires special software, such as the Tor browser, to access and is often used for illicit activities like selling stolen data. Here are some steps you can take to safeguard yourself and your business from the dark web: 1. Invest in reliable antivirus software and keep it updated to prevent malware attacks. 2. Regularly change your passwords and make them strong and unique for each account. 3. Use caution when using public Wi-Fi, as it is often a prime target for hackers. 4. Be wary of phishing scams, where cybercriminals try to trick you into giving away personal information. 5. Educate yourself and your employees on cybersecurity best practices, such as avoiding suspicious websites and downloads. Remember, no one is immune from cyberattacks - even major corporations like AT&T can fall victim. So, stay vigilant. #DarkWeb #Cybersecurity #StaySafeOnline