Mandarin Oriental Hotel Group's new group director of quality, Geraldine Dobey, shares excellent insider Paris picks, from where to snag the flakiest croissant to the best activity that tourists don't know about. Read more: https://lnkd.in/g2cdwU6D #ForbesTravelGuide #hospitality #hospitalityindustry #hotels #hotelsandresorts #luxuryhospitality #luxurytravel
About us
Forbes Travel Guide is the global authority on luxury travel. Started as Mobil Travel Guide in 1958, we created the first Five-Star rating system in the United States. Today we are global, offering discerning travelers the only independently rated collection of luxury hotels, restaurants and spas. We continue today as ForbesTravelGuide.com. Forbes Travel Guide's Star Rating standards reflect the highest levels of service and facility measurement in the industry worldwide. Our anonymous professional inspectors evaluate based on up to 900 objective standards. While we inspect both service and facility, we emphasize quality of service because your experience goes beyond looks—how it makes you feel is what you will remember most. Only the best properties in the world earn the coveted Forbes Travel Guide Five-Star, Four-Star and Recommended awards. We also provide the hospitality industry with learning tools and programs that deliver insight into the Star Rating process and expert guidance on connecting with guests most effectively: -Our Quality Assessments evaluate your property on the same criteria that is used in the Forbes Travel Guide official Star Rating System — the “ultimate practice test” on the most stringent standards in the hospitality industry. -Our Training programs focus on developing a culture of intuitive, engaged team members, allowing the personality of the property to shine and the employee to flourish. Training modules are bespoke to each property and integrate brand standards and management initiatives. -Global Partnership provides transparency into Forbes Travel Guide’s rigorous and prestigious Star Rating system. -StarCoach is a smartphone/tablet-based behavioral simulator that analyzes the voice and provides feedback to enhance your associates’ interpersonal skills —it's how you say it. For details, please visit: partner.forbestravelguide.com.
- Website
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http://www.ForbesTravelGuide.com
External link for Forbes Travel Guide
- Industry
- Hospitality
- Company size
- 51-200 employees
- Headquarters
- Atlanta, GA
- Type
- Privately Held
- Founded
- 1958
- Specialties
- Travel, Luxury Travel, Hotel Reviews, Restaurant Reviews, Spa Reviews, Travel Advice, Learning Tools, Service Training, Guest Experience, and Customer Service
Locations
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Primary
Get directions
255 E. Paces Ferry Road
Suite 700
Atlanta, GA 30305, US
Employees at Forbes Travel Guide
Updates
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We are thrilled to welcome the latest members of the Rising Stars program! This one-of-a-kind, four-night experience brings together 12 exceptional leaders from Forbes Travel Guide Star-Rated properties for a transformative journey of growth, collaboration and celebration at L'Académie at Le Logis in Cognac, France. Please join us in congratulating these accomplished nominees on their selection for this distinguished program: • Darshini Govin, Sr. Manager, Hilton Luxury Brands, McLean, Virginia, U.S. • Francesco Valente, Assistant General Manager & Front Office Manager, Villa Spalletti Trivelli, Rome, Italy • Daniel Ritacco, Director of Operations, The St. Regis New York, New York, U.S. With limited Rising Stars sessions set for May, June and October 2025, don’t miss the chance to reserve a spot for a Rising Star from your property. Learn more and secure a reservation here: https://lnkd.in/gZRkyWpc #ForbesTravelGuide #hospitality #hospitalityindustry #hotels #hotelsandresorts #hotelindustry #serviceexcellence #servicematters
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Hotels and other hospitality companies must connect with guests on a deeper level, which is why it's important to craft a compelling brand story. We asked top executives among our Forbes Travel Guide Brand Officials, a group of industry thought leaders, for storytelling strategies to help you captivate your guests and elevate your brand. Read more: https://lnkd.in/g4C-uGvu #ForbesTravelGuide #FTGBrandOfficials #hospitality #hospitalityindustry #hotels #hotelsandresorts #hotelindustry #luxuryhospitality #luxurytravel JALIN DESIGN LTD LATHER Sammy Gharieni Frette Myndstream Marc Friedland BIOLOGIQUE RECHERCHE Five Star Napkins Go Rentals
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Congratulations to Delta Air Lines on its impressive wins in our Verified Air Travel Awards. For more on the awards, click here: https://lnkd.in/gCHSa774 #ForbesTravelGuide #VerifiedAirTravelAwards #LuxuryTravel #TravelIndustry
We are honored to be recognized by Forbes Travel Guide’s inaugural Verified Air Travel Awards with first place wins in five categories. A “strong reputation for its consistency, loyalty program, and customer service” earned Delta the Best U.S. Airline award along with Best Domestic Business Class, Best U.S. Airline Lounge (Delta One lounge at JFK), Best Loyalty Program, and Best Airline App. These achievements wouldn’t have been possible without our Delta family, who consistently deliver the Delta difference for our customers every day. Learn more at: http://dl.aero/6046WjDXn
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The Globe and Mail asks, "How well can you trust hotel ranking guides?" Shelley Rincon, CEO and general manager of Wymara Resort + Villas in Turks and Caicos answers that Forbes Travel Guide is “one of the most prestigious and globally recognized rating systems in luxury hospitality. Their focus is on service excellence, personalized guest experiences and high-quality standards, and all of these aspects align with our core values and culture.” For more than two decades, we have proudly offered transparency into our independent and objective Star Rating system. Our incognito inspectors stay overnight at every property we rate, evaluating hundreds of exacting standards. Exceptional service accounts for 70% of a rating. Read more: https://lnkd.in/ebk8WvjY #ForbesTravelGuide #hospitality #hospitalityindustry #hotels #hotelsandresorts #luxuryhospitality #luxurytravel
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Forbes Travel Guide reposted this
What a fantastic end to the week! The team and I are delighted to announce we have been endorsed by Forbes Travel Guide as one of less than 60 agencies worldwide and only 2 in the UAE - a true testament to our commitment in offering only the finest luxury travel experiences with impeccable service and quality!
✨✨ EXCITING ANNOUNCEMENT - NEWS JUST IN ✨✨ Usturiun Luxury Travel has been endorsed as one of only 52 Agencies worldwide by Forbes Travel Guide ! In a market with hundreds of travel agencies, Usturiun Luxury Travel stands out as the only one in the UAE and the wider Middle East that is both a Virtuoso Travel member and fully endorsed by Forbes Travel Guide. Forbes Travel Guide is the only independent global rating system for luxury hotels, restaurants, spas, and ocean cruises. Their coveted Five-Star, Four-Star, and Recommended awards are earned through incognito inspections based on hundreds of exacting quality and service standards. We are honoured to be recognized by the global authority on luxury hospitality for our commitment to providing our clients with exceptional experiences. #UsturiunLuxuryTravel #Virtuoso #Luxury #Travel #EndorsedByFTG #ForbesTravelGuide #UAE #Dubai Forbes Travel Guide Learning & Development Matthew Upchurch Brigid McDonnell Clive Jacobs
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Forbes Travel Guide reposted this
SVP, Chief Health and Wellness Officer, Delta Air Lines; Professor Emeritus Mayo Clinic; Adjunct Professor Emory University
This week, I am #DeltaProud to see Delta Air Lines awarded as the top airline in five categories of Forbes Travel Guide’s Inaugural Luxury Air Travel Awards. Delta was named best U.S. airline, best domestic business class, best U.S. airline lounge (the Delta One Lounge at JFK), best loyalty program (SkyMiles) and best airline app (the Fly Delta app). While these awards recognize excellence in different areas of our business, the strong, common thread is our Delta people, their holistic wellbeing, and the excellence they bring to work each day. It is my honor to support the world’s best people who deliver award-winning results for our customers.
Delta tops 5 categories in Forbes Travel Guide Luxury Air Travel Awards, including Best US Airline
news.delta.com
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At Le Logis, cozy up in front of the fire with a selection from our special library of travel books by ASSOULINE, the first luxury brand on culture. Le Logis is one of the only places where you can enjoy the entire Assouline travel book collection. The beautiful, colorful hardcover tomes offer a portal to breathtaking destinations ranging from Miami to Marrakech and will inspire your next journey. Learn more about Le Logis, Forbes Travel Guide’s corporate and leisure retreat in the heart of Cognac, here: https://lnkd.in/gSji5Smi #ForbesTravelGuide #hospitality #hospitalityindustry #hotels #hotelsandresorts #luxuryhospitality #luxurytravel
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Forbes Travel Guide reposted this
Love Saira Hospitality’s use of Forbes Travel Guide’s daily “Service Energizer’s” in their mission to train underserved communities and young talent to begin careers and serve in hospitality with excellence!
We’re constantly evolving our curriculum to align with excellence in the hospitality industry. For our most recent St Giles Hotels x Saira Hospitality Acdemy, we’ve had the honour to work with the Forbes Travel Guide Learning & Development team, who have given our trainers access to deliver their daily “Service Energizers”. Service Energizers are daily activities and conversation starters designed to inspire hospitality teams, and we can report that they’re having the desired effect. Each exercise takes just a few minutes and truly brings to life the principles of service excellence. Knowing that they are taking part in the same daily Energizers as FTG hotels worldwide has fostered a deep sense of connectedness amongst our students. This doesn’t just improve their learning journey, but also prepares them to experience this sense of community firsthand as they embark on their new careers in hospitality. A huge thank you to the Forbes Travel Guide team for their support Megan Torrance William E. Avitia Stuart Greif
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We're pleased to congratulate Amanda Hyndman on her well-deserved promotion to COO of Mandarin Oriental Hotel Group. The veteran industry leader brings more than 30 years of luxury hospitality experience, including 18 years with Mandarin Oriental. From senior management roles in hotels across the globe to her most recent position as Chief People & Culture Officer, Hyndman has consistently demonstrated a commitment to excellence and a passion for the Mandarin Oriental brand. Join us in congratulating her and wishing her continued success in this exciting new chapter. #ForbesTravelGuide #hospitality #hospitalityindustry #hotels #hotelsandresorts #luxuryhospitality #luxurytravel #MandarinOriental
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