🚀 Ready to elevate your contact center? Join our exclusive webinar on September 24th to discover how Competella SaaS can help your organization transform its customer experience with seamless Microsoft Teams integration! 💻🌐 Here’s what you’ll learn: ✅ Transition smoothly from legacy systems ✅ Optimize operations with real-time analytics ✅ Empower your agents with intelligent call routing Don’t miss out on the future of contact centers! 📅 Save your spot now. Register Today - https://engh.to/3ZizOpt Date: September 24th Time: 11:00 CEST Duration: 45 min Amanda Pearson Karim Loukili #ContactCenter #MicrosoftTeams #Competella #CustomerExperience #webinar #EnghouseInteractive
Enghouse Interactive
Software Development
Phoenix, AZ 13,370 followers
Elevate Your Customer Experience.
About us
Enghouse Interactive, a subsidiary of Enghouse Systems Limited (TSX: ENGH), is a leading global provider of contact center software, services, and video solutions, serving thousands of customers for over 35 years. Enghouse Interactive solutions enable customers to deliver winning customer experiences by transforming the contact center from a cost center into a powerful growth engine. Enghouse Interactive’s core values – Reliability and Choice – are key differentiators in the global marketplace. Reliability speaks to Enghouse Interactive’s reputation for consistently honoring its commitments to its customers, staff, partners, and investors. Choice is reflected in the unparalleled breadth of its CX portfolio, which enables customers to choose from a wide array of solutions, whether deployed on-premise, in the cloud, or on a hybrid platform. By leveraging a broad range of technologies and capabilities based on open standards, Enghouse Interactive simplifies the advanced integrations customers require. Respecting local regulatory requirements, and supporting any telephony technology, Enghouse Interactive ensures that its customers can be reached by their customers – anytime, anywhere, and via any channel.
- Website
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http://www.enghouseinteractive.com
External link for Enghouse Interactive
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- Phoenix, AZ
- Type
- Public Company
- Founded
- 1984
- Specialties
- Cloud Contact Center, CTI, Self Service / IVR, Speech Applications, Call Recording, Quality Management, Integration & Optimization, Outbound Predictive Dialing, Call Accounting & Billing, Unified Communications, Knowledge Management, and Operator Consoles
Products
Enghouse Contact Center for Enterprise
Call Center Software
Our Contact Center solutions are for organizations requiring advanced capabilities and customization, which can be used within distributed environments.
Locations
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Primary
Suite 110
Phoenix, AZ 85027, US
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700 Commerce Drive
Oak Brook, IL 60523, US
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Imperium, Imperial Way
Reading, Berkshire RG2 0TD, GB
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18022 Cowan, Suite 110
Irvine, CA 92614, US
Employees at Enghouse Interactive
Updates
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📢 Nehmen Sie mit dem Kommunikationsexperten Detlev Artelt an unserem nächsten Webinar teil: „Future-Proofing Your Contact Center for the AI Era: Praktische Vorbereitungen für den Erfolg". In diesem Webinar erhalten Sie praktische Einblicke in die Implementierung von KI und cloudbasierten Technologien, um Ihr Contact Center zu modernisieren. 📆 18. September 2024 - 16:00h CEST Heute anmelden - https://engh.to/3S7nLav Berkan Denkci #EnghouseInteractive #EnghouseAI #ContactCenter
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Enghouse Interactive reposted this
We were honoured to welcome Maninder Sidhu, Parliamentary Secretary to the Minister of Export Promotion, International Trade, and Economic Development, to Enghouse Systems today. The visit offered an excellent opportunity to reflect on the profound impact of recent global trade missions and the pivotal role they play in driving our international growth. These missions have been instrumental in opening new doors for Canadian companies like Enghouse, enabling us to successfully expand into global markets and strengthen our competitive edge. A special thanks to Vanessa Pukal and the Trade Commissioner Service | Service des délégués commerciaux for their ongoing support in promoting global growth and collaboration for Canadian businesses. We’d also like to acknowledge the leadership of Mary Ng, whose work drives these vital trade missions, and Sara Wilshaw for her ongoing role in helping companies like Enghouse succeed in international markets, and the Enghouse Systems Team Tim Peters, HBA, MBA, CM, iGP, Chandan Mehta, Madhav Malhotra, Joyce Gomes and Shruti Khullar for their exceptional efforts in making this event a success.
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🌟 Last week we participated in SEC-COM. It was a great day in which we were able to share with partners, customers and friends the news of our sector and how artificial intelligence is influencing it. 🦾. Axel Christochowitz #EnghouseInteractive #EnghouseAI #ContactCenter
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Ein weiteres Jahr, heute sind wir auf der SEC-COM, Wir freuen uns, unseren Partnern und Kunden die neuesten Innovationen im Bereich Contact Center Services und künstliche Intelligenz vorstellen zu können 🦾 Danke Axel Christochowitz und SEC-COM GmbH
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Einführung in die Version 10.0 von Elsbeth - Sehen Sie sich unser spezielles Webinar an, in dem wir unsere neueste Version vorstellen! 📆 3. September - 11:00h CEST Heute anmelden - https://engh.to/4dQD7Zc #EnghouseInteractive #Elsbeth #ContactCenter
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"Envision an understaffed #contactcenter: phones ring incessantly, emails accumulate, and a surge of chat and SMS enquiries overwhelms agents..." This month, Enghouse Interactive's Dane Austin Smith joins Call Centre Helper Magazine's panel of experts to discuss strategies for keeping agent stress levels under control. https://lnkd.in/e7wFWY7w
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🚀 NTW neue Version 8.1 Neben mehreren signifikanten Verbesserungen der Benutzerfreundlichkeit, die sowohl Agenten als auch Supervisoren die Arbeit erleichtern, wurde die Unterstützung für Cisco WebEx verbessert, um den WebEx-Anwesenheitsstatus besser in den Routing-Prozess einzubeziehen. Nehmen Sie an diesem Webinar teil, und erfahren Sie, was es Neues gibt. 📆 10. September - 11:00h CEST Heute anmelden - https://engh.to/3XmWm7e Martin Oberdanner #EnghouseInteractive #NTW #ContactCenter
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🎉 What an Incredible Event! 🎉 We were thrilled to sponsor and participate in the Contact Centre Summit VIC 2024 hosted by Forefront Events! 🙌 It was an amazing day filled with insightful discussions, innovative ideas, and valuable connections. We’re proud to have been part of such a dynamic event that brought together leaders and experts in the customer experience space. We're excited to continue driving innovation and excellence in contact centres, empowering organisations to deliver exceptional customer experiences. Colin Edgar B'Ed Chad Lee David Colletta Tony Athanasiou Paul Stanczak #EnghouseInteractive #ContactCentreSummit #CustomerExperience #CXInnovation
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📣 Auch dieses Jahr werden wir wieder an der SEC-COM teilnehmen. Wir werden unsere Partner und Kunden treffen, um über alle Neuigkeiten im Bereich Contact Center und KI zu sprechen 🦾. 👉🏼 Wir hoffen, Sie dort zu sehen Jetzt Anmelden - https://engh.to/4fUFpZj Axel Christochowitz #EnghouseInteractive #EnghouseAI #CXEngage #ContactCenter
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