Enghouse Interactive

Enghouse Interactive

Software Development

Phoenix, AZ 13,370 followers

Elevate Your Customer Experience.

About us

Enghouse Interactive, a subsidiary of Enghouse Systems Limited (TSX: ENGH), is a leading global provider of contact center software, services, and video solutions, serving thousands of customers for over 35 years. Enghouse Interactive solutions enable customers to deliver winning customer experiences by transforming the contact center from a cost center into a powerful growth engine. Enghouse Interactive’s core values – Reliability and Choice – are key differentiators in the global marketplace. Reliability speaks to Enghouse Interactive’s reputation for consistently honoring its commitments to its customers, staff, partners, and investors. Choice is reflected in the unparalleled breadth of its CX portfolio, which enables customers to choose from a wide array of solutions, whether deployed on-premise, in the cloud, or on a hybrid platform. By leveraging a broad range of technologies and capabilities based on open standards, Enghouse Interactive simplifies the advanced integrations customers require. Respecting local regulatory requirements, and supporting any telephony technology, Enghouse Interactive ensures that its customers can be reached by their customers – anytime, anywhere, and via any channel.

Website
http://www.enghouseinteractive.com
Industry
Software Development
Company size
1,001-5,000 employees
Headquarters
Phoenix, AZ
Type
Public Company
Founded
1984
Specialties
Cloud Contact Center, CTI, Self Service / IVR, Speech Applications, Call Recording, Quality Management, Integration & Optimization, Outbound Predictive Dialing, Call Accounting & Billing, Unified Communications, Knowledge Management, and Operator Consoles

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