Traditional #CX strategies are being disrupted. Retailers who embrace this change stand to boost their customer lifetime value, driven by the distinctive experiences they offer. How do retailers need to adapt their CX strategies today? Find out by diving into CSG’s 2024 State of the Customer Experience report. 👉 http://spr.ly/6049sPtg5
CSG
Software Development
Englewood, Colorado 172,834 followers
CSG delivers innovative customer engagement solutions that help you acquire, monetize, engage and retain customers.
About us
CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For over 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With more than 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries.
- Website
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https://www.csgi.com
External link for CSG
- Industry
- Software Development
- Company size
- 5,001-10,000 employees
- Headquarters
- Englewood, Colorado
- Type
- Public Company
- Founded
- 1994
- Specialties
- Business Support Solutions, Revenue Management, Customer Experience, Digital Transformation, Managed Services, IoT, 5G, Telecom, and OTT
Locations
Employees at CSG
Updates
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As #CSPs navigate a rapidly shifting market, it's crucial to understand and employ transformative technologies to sustain and grow your business. Dive into Appledore Research's recent profile and learn how CSG is uniquely positioned to help you: 🌐 Make an impactful, measurable investment in digital transformation 🤝 Protect customer loyalty through Customer Value Management 💻 Transform the front and back-office systems, holistically Read the profile. 👉 http://spr.ly/6046sPt3G
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Discover how to leverage #AI for real impact in #CX. In our upcoming webinar, “Beyond the Hype: Realizing the Potential of AI for Customer Experience,” industry leaders from Merkle, Cable ONE and STL Partners will discuss how to unlock AI’s full potential to drive CX improvement. 👉 http://spr.ly/6047sPss7 Key themes: ✅ Strategic Alignment – Make AI work for your CX goals ✅ Cross-Industry CX Challenges – Discover common obstacles and solutions ✅ Sustainable Integration – Learn step by step how to apply AI in CX initiatives Secure your spot now!
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Ready to color outside the lines and boost your bottom line? CSG can turn your statement into a sales channel, engaging an already captive audience. Discover how. 👉 http://spr.ly/6049sPBYx
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Leading #CSP visionaries share their perspectives and strategies to reshape the industry. Watch the on-demand panel to explore key actions you should consider taking now to future-proof your business model. 👉 http://spr.ly/6043sP67z
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Are you attending Guidewire Software Connections? MassPrinting Inc., a CSG Business, will be there to share how our output solutions and omnichannel communication services can simplify insurance interactions, enhance customer experience, and help you achieve your business goals. Let’s connect to discuss how our strategic product direction can drive real results for teams like yours. 👉 http://spr.ly/6045sP6NL #GuidewireConnections
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Team CSG delivered solid results for the third quarter of 2024. Our recent contract renewal with Comcast and big customer wins in the US, Europe and Asia highlight our continued growth and diversification as we stay focused on finishing the year strong 📈 #TogetherWeAreCSG
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The latest Tech Talk with CSG is now on-demand! Join leaders from HOT TELECOM, IBM, and Omdia as they examine the separation of network infrastructure from service operations and discuss key trends in technology and customer experience transformation. 👉 http://spr.ly/6048sJqJ4
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Don’t Miss Out! 🚨 Uncover Key Growth Drivers in APAC Telecom – Join our Webinar! Taking place this week, join Jon Anders, Founder and Chairman, Bluestone PIM, Haifa El Ashkar, Executive Director, Corporate Strategy, CSG, Richard Webb, Senior Analyst, Research & Media, TM Forum on a panel discussion on market dynamics and technology adoption trends in the region. Register now ➡️ https://lnkd.in/efjt4BDN
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We had a great time at this year’s IBTTA Annual Meeting and we can’t wait to be back next year! MOJO | Creative Digital Milligan Partners IBTTA
What was your favorite part of IBTTA's 92nd Annual Meeting? We felt that there were so many people who made this conference such a memorable and impactful experience! With all of the inspiring speakers, dedicated organizers, and all the wonderful people we met. You all brought incredible energy, knowledge, and passion to the event this year. Kalie Lastagarkov Jakovics and Alexander Fakeri were out there having fun! IBTTA, Emovis, Global Agility Solutions, Milligan Partners, CSG, ViaPlus and so many others! You helped make this such a memorable annual meeting! We're so grateful for the connections, conversations, and new ideas shared over these past few days. Let’s keep this momentum and continue making an impact. We will miss you, Pat Jones! But, we are looking forward to next year already! #ibttacleveland #ibttahighlight #tolling #transportation North Texas Tollway Authority Shannon Fuentes Swank Ohio Turnpike and Infrastructure Commission Ferzan Ahmed Lauren Hakos Jeff Weiss Wayne Reed, PMP Anthony Sgro Pat Wicketts Tyler Milligan Martin Tyson Lisa Meixelsperger Star Systems International LLC Daniel Garrido Rubio, PMP