Here's how you can maintain calm and focus while tackling challenging issues in Enterprise Software.

Use tools and techniques to stay organized over your enterprise apps stack. Your clear mental map, along with your holistic understanding of each app's use cases within the organization, will play a crucial role in feeling confident and focused amidst troubles. That understanding also will often help provide an effective workaround efficiently to the users and will buy time to investigate the root cause.

Seguro pero la organización es parte consecuente del objetivo, el plan de acción debe siempre contener el subojetivo que se busca lograr con miras al objetivo primario y cada item del plan debe a su vez, contener el responsable del lado de cliente y del implementador, fecha de inicio y fin (planificado), actividades dentro del plan. Solo así se puede tener una organización en el avance y sobretodo rendir cuentas y entender cuánto camino se ha recorrido y cuánto falta hacia el destino parcial y destino final.

The successful management of tasks involves a careful balance of prioritization and flexibility. While maintaining impeccable organization is pivotal, it is equally imperative to prioritize tasks based on their impact and urgency. It is essential to remain adaptable and be prepared to modify plans as new challenges emerge, all the while sustaining flexibility without dissipating concentration. Furthermore, fostering an environment of collaboration and agility involves encouraging regular team check-ins to reassess progress and implement any requisite adjustments. This approach not only ensures the project stays on course but also cultivates an environment where challenges are met with nimbleness and a clear mindset.

When establishing priorities, it is imperative to engage in proactive decision-making and delegation. Anticipation of potential risks and consideration of long-term impacts, rather than solely focusing on immediate concerns, should guide this process. Encouraging the assignment of lower-priority tasks to capable team members facilitates the allocation of time toward more critical issues. Furthermore, maintaining adaptability is essential; readiness to reevaluate and reprioritize tasks in response to emerging information or challenges is key. This approach ensures efficient allocation of resources and consistent progress.

Aquí podría recomendar un libro, que aplica tanto a proyectos como al día a día profesional y personal que es The One Thing. Cuando se suele inventariar la lista por hacer siempre hay tareas prioritarias, el típico Pareto 80/20, pero se puede hacer este ejercicio iterativo y volver a ver el 80/20 del 20 inicial y así hasta encontrar ese One Thing con esa premisa "What’s the one thing you can do, such that by doing it, everything else will be easier or unnecessary?"

Dealing with enterprise software tasks is almost always a team endeavor. While there is a certain amount of individual legwork and effort that is needed for every team member's contributions, I find that it is very helpful at certain parts of the project to get other's involved--particularly people you like, respect and trust. They become your own whiteboard for laying out difficult parts of the project ahead and help you better arrive at the end game. Seek out such people at challenging points and you will stay calm and focused.

Adjusting expectations allows you to break down complex challenges into manageable tasks. For example, when faced with an unexpected system integration issue, shifting the focus from resolving everything at once to addressing one component at a time can prevent overwhelm. This approach not only maintains calm but also keeps the team focused on achievable milestones, ensuring steady progress even in the face of difficulty. Managing expectations helps align efforts with realistic outcomes, ultimately leading to more effective problem-solving.