Marketplace CRM – Onboard More Sellers & Enhance Buyer Experience
Empower your teams to manage end-to-end seller journey + Enhance buyer experience
Helping top marketplaces transform their seller
and buyer operations
Which Online Marketplaces Does
Leadsquared Help?
If you manage two-way buyer-seller relationships, you are in the right place!
Financial marketplaces
Onboard more financial partners, manage the complete lifecycle of end-users and enhance their experience.
Cab aggregators
Build a seamless driver onboarding process. Recruit, manage & engage your drivers with one mobile app.
B2B marketplaces
Manage end-to-end supply and demand-side operations. Onboard & engage both sellers and buyers in one platform.
Restaurant aggregators
Onboard restaurant partners + delivery executives, with one mobile app. Easy to adopt at scale.
Food and beverage distributors
Onboard more partners on both the demand and supply sides, and manage their complete lifecycle.
Travel/hotel aggregators
Onboard hotels, travel agents, or other hospitality vendors easily. Run end-to-end operations smoothly.
Auto sales marketplaces
Manage, onboard and delight automotive buyers & sellers (both dealerships and individuals) in one platform.
Healthcare aggregators
Onboard, engage and manage your healthcare partners (doctors, clinics, hospitals) easily.
E-commerce
Merchant onboarding and lifecycle management solution. Enable your team to onboard vendors quick-and-easy.
Grow Your Seller Operations at Scale
Onboard more sellers, keep them engaged and manage their entire lifecycles
P2P sellers
Peer-to-peer seller marketplaces (either for renting or selling) have several unique challenges – to not only recruit more individual sellers online but also make the selling process smooth for them, including quality checks, buyer-seller mapping and more. LeadSquared helps you streamline the complete selling operations.
B2C sellers
B2C marketplaces generally have large teams onboarding new partners door-to-door, not only on the supply side (merchants/dealerships/vendors) but on the delivery side as well (drivers/delivery partners and more). LeadSquared helps onboard, engage and manage end-to-end merchant and partner relations.
B2B sellers
B2B marketplaces bringing together retailers, wholesalers, manufacturers, distributors, and other business entities need additional processes in place – for sample + bulk orders, quality checks + feedback & credit buying. LeadSquared streamlines the whole process and connects all the teams.
Ensure All Your Teams Are Well-
connected for Smooth Operations
1.
Onboarding
Scout new merchants, visit them door-to-door, upload documents digitally and more.
2.
Verification
Ensure paperless & hassle-free verification. Integration with verification systems.
3.
Credit teams
Payment default alerts & collection planning for credit teams of B2B marketplaces.
4.
Call center
Intelligent call distribution & quality tracking for efficient call center operations.
5.
Operations
Build intelligent workflows for seamless end-to-end marketplace operations.
6.
Inspection
Customizable mobile feedback forms and day planning for inspection & quality control teams.
Manage service partner onboarding at scale
Onboard your fleets, drivers, delivery executives (and more) in minutes, not days. Collect documents, verify them and notify them with the joining instructions, all automatically. Get your staff started with their field CRM in minutes. Easy to adopt throughout the hierarchies and skill spectrum.
Engage your buyers and manage buyer relationships
In addition to managing your sellers, you can manage your complete buyer relationships easily with LeadSquared as well. Attract more buyers (whether businesses or consumers) via your online and offline campaigns, capture them all in LeadSquared, keep them engaged and ensure repeat buys with omnichannel upsell/cross-sell campaigns.
Reduced document filing time for merchants by 90%
Where an individual salesperson took around 8-10 mins to fill in the required details of a prospective supplier, with LeadSquared it just takes a minute. The best part – not only are our suppliers engaged, but the onboarding process have become much easier for our team. The productivity is up 70%.
70%
Increase in team productivity
Automated
Document verification
Increased
Number of supplier onboarded per day
Want to Manage Your Marketplace Operations at Scale?
Take a personalized demo to know how!
