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IMDbPro

The Queue

  • 2007
  • 10m
IMDb RATING
8.1/10
12
YOUR RATING
The Queue (2007)
ComedyShort

The queue is a film about limits. We see a perfectly rational man driven to extremes by the frustrations of modern life and an automated telephone system. A comical narration guides us throu... Read allThe queue is a film about limits. We see a perfectly rational man driven to extremes by the frustrations of modern life and an automated telephone system. A comical narration guides us through his transformation from passive customer to radicalized sociopath and violent criminal,... Read allThe queue is a film about limits. We see a perfectly rational man driven to extremes by the frustrations of modern life and an automated telephone system. A comical narration guides us through his transformation from passive customer to radicalized sociopath and violent criminal, as he is pushed to breaking point.

  • Director
    • Jonathan Miles
  • Writer
    • Jonathan Miles
  • Stars
    • Alexandra Aitken
    • Philip Clayton Smith
    • Peter Dombi
  • See production info at IMDbPro
  • IMDb RATING
    8.1/10
    12
    YOUR RATING
    • Director
      • Jonathan Miles
    • Writer
      • Jonathan Miles
    • Stars
      • Alexandra Aitken
      • Philip Clayton Smith
      • Peter Dombi
    • 1User review
  • See production info at IMDbPro
  • See production info at IMDbPro
    • Awards
      • 2 wins total

    Videos1

    THE QUEUE
    Full Movie 9:07
    THE QUEUE

    Photos

    Top cast4

    Edit
    Alexandra Aitken
    Alexandra Aitken
    • Angie
    Philip Clayton Smith
    Philip Clayton Smith
    • Gaz
    Peter Dombi
    • The Hero
    Becky Wright
    • Call Centre Voice
    • (voice)
    • Director
      • Jonathan Miles
    • Writer
      • Jonathan Miles
    • All cast & crew
    • Production, box office & more at IMDbPro

    User reviews1

    8.112
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    Featured reviews

    9planktonrules

    I think this comedy was too soft on automated "help" lines!

    This is a very funny short film than every person out there can relate to and will take perverse satisfaction at its conclusion. It's about a guy calling for customer service from some company (I'd assume Dell based on how helpful they were in the film). Instead of helping, they kept him saying numbers out loud again and again to be directed to the correct department--and naturally the "intelligent" system couldn't understand anything he said!! Then, after a hellish time doing this, he's placed on hold--seemingly forever. In the end, the machine cuts him off--all during which time there were tons of distractions occurring outside his office.

    What made all of this so funny was not just its universality but as the man got more and more frustrated, the narrator described what was going on inside the guy in a very detached and clinical way--like a person narrating a nature documentary or a film on the history of cheese making! Additionally, after being pushed well past the breaking point, our hero (as the narrator refers to him) snaps and does some very naughty things (most of which you don't actually see but most of which you, too, have thought about doing to customer "service" representatives!!).

    Very timely. Too bad the worst companies (like Dell) don't seem to care and people KEEP buying their products even though they have total contempt for the customer.

    Storyline

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    Details

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    • Release date
      • July 30, 2007 (United Kingdom)
    • Country of origin
      • United Kingdom
    • Language
      • English
    • Filming locations
      • London, England, UK
    • Production company
      • Whatever Pictures
    • See more company credits at IMDbPro

    Box office

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    • Budget
      • £4,000 (estimated)
    See detailed box office info on IMDbPro

    Tech specs

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    • Runtime
      • 10m

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