Zoho Campaigns Reviews & Product Details

I love using Zoho Campaigns to send campaigns to a large list of emails. All the tools I need are readily available, and I can easily change the settings. I also appreciate how well it integrates with other Zoho apps and some of the tools I use. It’s much easier to compose emails and distribute them to people. In addition, it provides valuable feedback on how my emails are performing, allowing me to quickly track who opens and engage with the content. Review collected by and hosted on G2.com.

It can be a little tricky to get the hang of, especially if you’re new to this type of tool. Email design isn’t always very modern, and I wish there were more new templates. Also when I need help, I don’t always get a quick response from their support team. Review collected by and hosted on G2.com.

Ease of campaigns automation for keeping customers with up-to-date information.

Simplicity of setting and meeting campaigns targets.

Intuitive drag-and-drop emails builder.

Huge amount of flexibility. Review collected by and hosted on G2.com.

Large learning curve.

Pricing structure. Review collected by and hosted on G2.com.

I like the automation and workflow designer Review collected by and hosted on G2.com.

Zoho Campaigns does NOT sync with Zoho CRM properly. Once records are created in Zoho CRM, they are supposed to flow in to Campaigns, however, this functionality will randomly stop working and nobody will know or get notified.

We have had this happen over 15 times. Every time Zoho say theyve fixed it only for it to randomly break a few days/weeks later.

It doesnt sound like a big thing, but it means that any website->CRM->Live emailing or marketing automation randomly stops and customers will not get any notifications.

This is such a flaky, poorly tested product. Review collected by and hosted on G2.com.

Zoho Campaigns offers powerful automation capabilities, allowing users to set up automated workflows for tasks such as email scheduling, lead nurturing, and customer engagement. This automation streamlines marketing processes and saves time, enabling businesses to focus on other strategic initiatives. Review collected by and hosted on G2.com.

I don't dislike anything on Zoho Campaigns. Review collected by and hosted on G2.com.

The features of ready to use templates that can also be customized

also the automation that we get for the campaign saves a lot of time and energy for us.

it gets easily implemented and anyone can use it within a day of training.

the process of integrating the system is super quick and which is why we have been using it quite on daily basis. Review collected by and hosted on G2.com.

Zoho can add a friendly feature of payment for startups who can afford it easily

and maybe adding more templates can help us more Review collected by and hosted on G2.com.

1. Zoho Campaign allow users to perform marketing campaigns at multiple platform as preferred by the customers like Web, Mail, Social Media etc.

2. It also provides a advance analytics and visualisation feature which would allow users to analyse the campaign data and development.

3. It's advance integration with AI & Machine Learning technology provides predictive analysis and post campaign analysis without any manual intervention. Review collected by and hosted on G2.com.

1. It's does not provide any pilot or free trial period version of this product which does not provide enough time to users to choose if it is compatible enough to meet your requirements.

2. It's complex user interface might increase the user dependency on IT experts and might require additional investment.

3. Its implementation might require additional effort and server upgradation within the organisation. Review collected by and hosted on G2.com.

Effectiveness and simplicity of scheduling contents to multiple platforms.

Ease to communicate with customers through dynamic personalized techniques.

Smooth integrations processes.

Best customers connectivity through personalized customers journeys. Review collected by and hosted on G2.com.

This tool is yet to show any shortcoming. Review collected by and hosted on G2.com.

Definetly the ZOHO Software is superbb but specialy chat support of ZOHO ONE is like nightmare Review collected by and hosted on G2.com.

We are into Education industry.

We have implemented ZOHO CRM in April 2023 with only 2 users and in just 6 months we have reached to 91 users just because of good chat support of ZOHO CRM.

Recently we have shifted to ZOHO ONE because we have decided to implement ZOHO Tools in all other department also.

Now we are facing very poor response from the ZOHO ONE's chat support. The agents are not knowledgeable enough, they just try to end the chat every time and they do not have prospective of solution. Many times, agents do not read our messages and asking same thing again and again and because of less knowledgable, agents escalate the issue to other team and said that you will receive an email, this happend most of the time even for just a small issue, this effects our growth.

We have raised the issue with ZOHO ONE team but they also not able to give solution.

Now we have decided to drop ZOHO ONE and back to ZOHO CRM, we will user other tools for our other departments.

Based on our experience, we recommend that instead of ZOHO ONE, use individual tool so that you can receive good support from particular tool's expert.

Sahil Chopra

CEO - Aimlay Review collected by and hosted on G2.com.

Email workflow automation creating email polls and scoring the lead in specific and its ease of use. Integration in Zoho CRM also is pretty easy and data is recorded in the CRM. Review collected by and hosted on G2.com.

Won't say much as it solves the purpose in that price range compared to other email marketing softwares in the market. Review collected by and hosted on G2.com.

i think its a good service and complete soulation for the compamies Review collected by and hosted on G2.com.

until now there's noothing make me dosnt like zoho Review collected by and hosted on G2.com.

It becomes really easy to publis or run advertising emails to target audience by creating templates Review collected by and hosted on G2.com.

Only promotions can be done by describing the agenda rather than linking the link into email where every one can access to website Review collected by and hosted on G2.com.

Zoho One has everything a small business would need. We are happy with all the features and services. It is wasy to use. Customer Support is also amazing. I am using the features daily. And Zoho is constantly adding new services. Review collected by and hosted on G2.com.

I think the UI of Zoho One can be done little better. However, overall the software is amazing. Review collected by and hosted on G2.com.

another great tool from zoho that allows us to manage all our marketing cmapaigns from single source Review collected by and hosted on G2.com.

nothing it have been running like it was presented to us Review collected by and hosted on G2.com.

I use Zoho SalesIQ Live Chat on all of my websites, including aero-ar15-riffle-parts.com, to provide my customers with a seamless and convenient shopping experience.

Zoho SalesIQ Live Chat is a powerful tool that allows me to:

Answer customer questions in real time: When customers have questions about my products or services, they can simply click on the live chat button on my website and I can answer their questions immediately. This helps to reduce customer frustration and increase satisfaction.

Provide personalized support: I can use Zoho SalesIQ Live Chat to learn more about each customer's needs and preferences. This allows me to provide more personalized support and ensure that each customer has a positive experience.

Generate leads: Zoho SalesIQ Live Chat allows me to collect customer contact information and follow up with them later. This helps me to generate more leads and grow my business.

Here are some specific examples of how I use Zoho SalesIQ Live Chat on aero-ar15-riffle-parts.com:

When customers are browsing my product pages, I use Zoho SalesIQ Live Chat to offer them assistance and answer their questions. This helps to reduce the number of abandoned carts and increase sales.

When customers are checking out, I use Zoho SalesIQ Live Chat to offer them help with shipping, payment, and other concerns. This helps to ensure a smooth and hassle-free checkout experience.

After customers make a purchase, I use Zoho SalesIQ Live Chat to thank them for their business and offer them assistance with any post-sale questions or concerns. This helps to build customer loyalty and encourage repeat business.

Overall, I am very satisfied with Zoho SalesIQ Live Chat. It is a valuable tool that has helped me to improve my customer service, generate leads, and grow my business.

I would highly recommend Zoho SalesIQ Live Chat to any AR-15 enthusiast who wants to provide their customers with a superior shopping experience. Review collected by and hosted on G2.com.

I only have some few issues with their product. The recent updates caused a freezing on the app whenever I try to change my profile picture.

- The integration of Zoho on wordpress sites is kind of bad, as once a widget is created, one needs to automatically see the wordpress integration code to copy and paste, on the main page, rather than going through a hidden step to do so Review collected by and hosted on G2.com.

its simple to use and efficient aat a great price cpompared to other solutions. Review collected by and hosted on G2.com.

I cant actually think of anything negative to say about it. Review collected by and hosted on G2.com.

Zoho Campaigns is the absolute best when it comes to email marketing. Review collected by and hosted on G2.com.

Difficult to find a thing I don't like. If I had to pick one thing it's probably that I always need to keep in mind renaming pictures before uploading them since they don't accept pictures with special symbols in the name. Review collected by and hosted on G2.com.

ZOHO is very esy to use ,

They have different types of plan for different requirement

The good thing is we can integrate ZOHO with other social media marketing tools like linkedin also

Implementation is very smooth they have a good time which we can customize the features as per your requirement

Customer support is very good within a minute they solve the issue and if it is major one they will assign a team for you Review collected by and hosted on G2.com.

There is nothing which i dislike about the Zoho still the analytics part they can improve more they can show more parameters in analytics section Review collected by and hosted on G2.com.

The width of products available in Zoho One is convenient, and there is often a product that will help your needs at a surface level. Review collected by and hosted on G2.com.

UI is inconsistent across all apps, and terminology changes frequently. Customer support is abysmal and requires significant clarification to the point of diagnosing the solution for them. Most apps are not comprehensive and have multiple strange gaps in features leading to odd workarounds or tasks simply not being achievable. Review collected by and hosted on G2.com.

Campaigns are easy to build, and the email is delivered in the right format Review collected by and hosted on G2.com.

Creating journeys and automation is not intuitive. Having a flow based on email actions in an incredible way to harness the power of email campaigns but orchestrating this can be a challenge on Zoho Campaigns Review collected by and hosted on G2.com.

Email Communication Customisation customisation, pre saved templates that you can use and it's support team is all round the corner to help us out round the clock and it's pretty easy to use and beginner Friendly. Review collected by and hosted on G2.com.

It's a little techy, the ones who are using it for the first time need to doomscroll and figure out what is what and seek help if needed.

A tutorial which helps such users would be of big help Review collected by and hosted on G2.com.

Zoho Campaigns is easy to use and set up. One need not be a Tech Savvy person. Anyone can easily follow the steps and install and set up the Campaign easily. Review collected by and hosted on G2.com.

Once the email list is setup, it is a bit difficult to understand how to get the permission from the targetted email users. A simple to follow method for sending a test mail and securing the permissions of the likely users would be ideal here. Review collected by and hosted on G2.com.

It integrates with our books and int=ventory systems Review collected by and hosted on G2.com.

How it's customer service team needs to consult on every issue. Review collected by and hosted on G2.com.

Everything is good about ZOHO but the one thing i like is ease to use and analytics of mails which we are sending its very important to know which content is more liked by your target customers

implementation and Easy to use and analysis

They have a quick customer support team they clear and try to resolve queries asap

ZOHO having so many features we can make category of different types of customer we can analyze there mail opening behaviour and many more

Integration is also very easy the mail it could be linkedin or any other social media Review collected by and hosted on G2.com.

In starting i feel its difficult to use it take about a week or 2 for understanding all the things it could be better by giving a proper training vedio or module as per the experience level Review collected by and hosted on G2.com.

This tool is connected in the backend to all Zoho Apps which really helps the Marketing team to track a lead in its entirety. We can have the whole life history of the lead and do lead scoring which can help the Sales team to prioritize. Review collected by and hosted on G2.com.

Still, the deliverability is an issue and there are lot more fine-tuning needed in the features. The intelligence metrics that can come as part of a campaigning tool are not fully achieved in Zoho Campaigns Review collected by and hosted on G2.com.

Zoho Campaigns is our email marketing as well as automation platform and more. It works well for handling and creating social media and social media campaigns, simultaneously. The platform itself is very easy to use and there is zero learning curve even for people who are new to this platform or those who have never even used a platform like this one. Review collected by and hosted on G2.com.

We have been using Zoho campaigns for more than 2 years by now and we are now very much adjusted with the platform. It works well for us now but there is one feature that gave us a hard time in the beginning and I would like to call it out, the domain verification process is slow and it is very troublesome, the company needs to give attention to this matter. It becomes slow and shows symptoms of glitches while working on some heavy programs or campaigns, I might be in the wrong but this is something that I have been facing since we started using it and the issue remains still. Review collected by and hosted on G2.com.