Webex Calling Reviews & Product Details

It's too easy to operate. A grandma could open Webex and know what to do to have things working. Differently than the average Teams app, it's dark natively, which is in my humble opinion a MUST in 2024. It's compact, so I don't have to use it in full screen in order to have access to what I want. Review collected by and hosted on G2.com.

Not having a way to close the chat currently open. Sometimes you open someone's chat to read their message and answer, but then you have to do something else. The chat is still there, open, and there is no way to close it, you can just move to another chat. That's a problem, because sometimes you open Webex back and you ended up sending a read receipt when you didn't necessarily read it; nevertheless, message is considered "read" on client side when I go for a prioritary chat/discussion and I might forget to read that person's message later. There should be a way to put flags into chats/discussions or to set as "not read" se we're reminded later there are people to answer. The app should also use AI to remind you that some messages apparently need answering (even if that's an optional feature).

I love Outlook's integration with Webex, but I don't like Webex's integration with Outlook. I can easily set up a Webex meeting through Outlook, but I cannot easily set up a Webex meeting that I'll be added to my schedule. I cannot access my teammembers schedules if I don't go through Outlook. Webex's access to Outlook's information is limited; this might not be intentional, but if it is, you might want to rethink that. Review collected by and hosted on G2.com.

It is a premium software to make your business calls.

It offers full integration of all your communication tools and applications.

In addition, it is a software that adapts to the needs and preferences of each user, it is interactive and functional. Review collected by and hosted on G2.com.

Webex Calling is a fantastic software and extraordinary performance, it has fulfilled all our communication needs, there is nothing I can complain about.

Webex Calling is a one of a kind software. Review collected by and hosted on G2.com.

Webex Calling is a high-performance system for making all your business calls.

Webex Calling connects seamlessly with the most convenient and advanced operating systems on the market.

Webex Calling enables secure and reliable communications for all your business activities. Review collected by and hosted on G2.com.

Webex Calling has the best features and platforms for my company's communications, it is a solid and secure system, its performance is optimal, there is nothing wrong with this service.

Webex Calling is fantastic. Review collected by and hosted on G2.com.

our in house communication has become more efficient due to webex calling user-friendly interface , from any device placing and taking calls seesm natural and the process of integrating it with our current workflow is easy. It promotes a centralized hub for communcation due to its smooth integration with other webex features like meetings and messaging. These days we make extensive use of it all throughout the days, from internal teams meetings to brief clients calls, even though there may occasionally be little technical problems , the customer service staff has always been quick to respond and helpful in fixing them. All in all , webex calling has greatly improved our ability to communicate. Review collected by and hosted on G2.com.

It need more technical knowledge which could result in addtional expenses. The security features , while strong may not be as adaptable as certain business needs, especially those handlig extremely private data. Review collected by and hosted on G2.com.

Good range to answer long distance calls from the comfort of my business phone, all calls are hosted in the Webex cloud, very useful to keep a good history. Security at all times as phone calls are encrypted, at all times I feel protected, the interface is very corporate, calls are of good quality and everything works very well within Webex. Review collected by and hosted on G2.com.

I have no complaints about this tool, the truth is that the calls are of great quality, the only serious consideration is that I do not consider it useful for very small companies, it is preferable to answer traditional phone calls. Review collected by and hosted on G2.com.

The App is well-designed and built, and being able to receive and make calls to your colleagues and your network contacts from anywhere while still using your company infrastructure is amazing. Also, the full cloud-based calling is a great option for those who are not willing to keep any piece of bare metal on-premisses. Review collected by and hosted on G2.com.

There isn´t much to say here, but a thing that there is some room for improvements in the App for Android platform. Review collected by and hosted on G2.com.

I love it every time I use it because its great for secure collaboration at work or at home. I like having meetings and calls to talk about business and new projects, and its also great for its customizable interface and multi-conferencing. Review collected by and hosted on G2.com.

It would be excellent if the image quality could be improved a bit and the voice delay could be eliminated. Review collected by and hosted on G2.com.

I like having access to everything, especially call history, scheduling meetings, the ability to share screens and I also love having team meetings, follow up and that makes work easier and increases team collaboration. Review collected by and hosted on G2.com.

There are some problems especially in the audio, I dont know if it is due to the Internet connection. But I hope it will improve. Review collected by and hosted on G2.com.

Webex has helped us in improving the teams productivity by providing us the freedom to work from anywhere.

Webex calling easily integrate with other webex tools which helps to communicate smoothly.

Users can place and take calls using Webex Calling from desktop, laptop, tablet, and smartphone devices.

Any device, including desktop PCs, laptops, smartphones, and tablets, can place and receive calls with Webex Calling.

Webex calling provides great customer support service with 24*7 avalibility.

Implementing WebEx calling is super easy due it's friendly user interface which makes it possible for users to pick up the platform quickly and begin placing calls right away. Review collected by and hosted on G2.com.

Webex Calling operates on cloud, hence a strong internet connection is necessary for it to work correctly. You may encounter dropped calls or poor call quality if your internet connection is not stable. Review collected by and hosted on G2.com.

I like the excellent audio quality from any device and that it simplifies all the work and has become our first communication option. I also like being able to make phone calls from my phone and eliminate call chat to maintan data protection. For now everything is perfect and the videos and webinars are easy to create and users join with links without having to register. Review collected by and hosted on G2.com.

Audio and video quality may be affected depending on the speed of you Internet connection. Review collected by and hosted on G2.com.

Easy to manage and understand, I'm a IT technicall support so I everyday receive case about provisioning a new Softphone or new call extension. With Webex Control Hub I can easly create new one and users can login because their integration with AD servers. Review collected by and hosted on G2.com.

It has a dependency on PSTN or ISDN if you want to reroute your calls from a SIP trunk you need to deploy an on site device that can handle the traffic from SIP trunk, it would be cool an integration with other vendors than Cisco for SBC solutions, or something like integration with API to handle this kind of traffic. Review collected by and hosted on G2.com.

WebEx Calling is simple, easy and stable. It has all the feature you would expect and can handle large and frequent volumes of calls.

Intergration is as easy as it can be for such a system

Implimenting it with the staff was easy as the user experiance is better than most competitors. Review collected by and hosted on G2.com.

You get what you pay for. that is a double edged sword as you get a lot of value but at a great cost. Review collected by and hosted on G2.com.

One of the standout features of Webex Calling, in my experience, is its unwavering reliability. Whether it's a crucial client call or a team meeting, the platform consistently delivers a stable and seamless communication experience. Knowing that I can rely on Webex Calling adds a layer of confidence to my day-to-day operations. Review collected by and hosted on G2.com.

One of the drawbacks I've encountered with Webex Calling is occasional connectivity hiccups. While the platform is generally reliable, there have been instances where calls experienced minor disruptions. This has, at times, led to moments of frustration, especially during critical discussions. Review collected by and hosted on G2.com.

I like how easy it is to use and that it has features for non-technical users, which is great for everyone. I also liked the modern interface and for webinars and video calls. Review collected by and hosted on G2.com.

Theres nothing wrong, so theres no discomfort. Review collected by and hosted on G2.com.

Webex Calling is a complete product that offers many features such as screen sharing, scheduling and transcribing meetings, video conferencing, provides us with a phone line and is effective in facilitating most of the work. Review collected by and hosted on G2.com.

My only problem was that voice has too much delay in video conferencing. Review collected by and hosted on G2.com.

Webex Calling is easy to use. It was easy to implement and integrate with our SIP carrier. We also had the option to use the Cisco SIP service as well. Webex calling is used daily by all departments in our organization. Review collected by and hosted on G2.com.

Have not found anything I dislike about Webex Calling. Review collected by and hosted on G2.com.

The ease of use is what most people like best about Webex Calling. It's just a click-and-go type of situation and people seem to love it around here. It has helped a number of users in our company. A large number of our user population using webex Go to be able to connect outside of the office! Review collected by and hosted on G2.com.

So people didnt quite grasp the new concept of webex calling and how it works since the new Webex Calling has ao many additional features and ways to connect. Our internal team were able to support and easily teach users how to utilize this new feature we have. Review collected by and hosted on G2.com.

Webex provides us with communication features, including an advanced telephone service for communication, and I like the fact that it can be managed from anywhere. Review collected by and hosted on G2.com.

Everything is fine. But I would like to see improvements in the call panel. Review collected by and hosted on G2.com.

Webex, developed by Cisco, is a popular video conferencing and collaboration tool used by businesses, educational institutions, and individuals for virtual meetings, webinars, and team collaboration. Review collected by and hosted on G2.com.

Some users report that the mobile app is less robust compared to the desktop version Review collected by and hosted on G2.com.

The call quality is excellent and the support has been top notch. And the click-to-chat support is excellent. Also, the design of the website is very good. They have one of the best support teams I have ever experienced. All their teams are very knowledgeable. Review collected by and hosted on G2.com.

The equipment works very well and the support is fantastic. But I don't like that you can't send faxes from the desktop app. Also Using the system was a learning curve, but overall the technicians are knowledgeable and helped guide us. Review collected by and hosted on G2.com.

The most beneficial features of Webex Calling typically encompass its integrated communication capabilities, mobility functionalities, advanced calling options, and robust security measures. These elements collectively contribute to boosting productivity, facilitating smooth communication, and ensuring the confidentiality and reliability of calls, which are frequently regarded as highly advantageous by users. Review collected by and hosted on G2.com.

The least helpful features of Webex Calling may include limited customization options, potential compatibility issues with certain devices or networks, and a learning curve for users unfamiliar with the platform. Additionally, some users may find the pricing structure or additional fees for certain features to be less favorable. Review collected by and hosted on G2.com.

The best thing about Webex Calling is its ambient noise reduction, which allows me to have a conversation even when I'm on the street. It is very simple and intuitive to use; which allows us to use it every day from any device.

​ Review collected by and hosted on G2.com.

At the moment, there is nothing I can mention that I don't like. Review collected by and hosted on G2.com.

The ease with which you can have calls in your company without having to have a switch installed in your company, since Webex calling works in the cloud, so you can interconnect several branches without having anything physical other than the phones. Review collected by and hosted on G2.com.

It is probably that whenever we depend on a cloud, we depend on the performance of the internet link and if this is affected, the quality of the calls could be affected by the same. Review collected by and hosted on G2.com.

I like the call quality wich is very good and also that the rest of the product is easy to use and makes it much easier to make and receive calls. I like the reliable communication and that the product is friendly and the portal easy to manage. Review collected by and hosted on G2.com.

I have noticed that sometimes it can be a little slow and lose call quality due to the connection. Review collected by and hosted on G2.com.

I love this plataform. its cost effective and its comprehensive screen sharing features make it great, plus tech support always answers me when I have questions. I also liked the stable interface and also conferencing and sending files for our projects. Review collected by and hosted on G2.com.

When we use it everything works very well but I hate that the settings I stablish on each reboot are reset to factory. Review collected by and hosted on G2.com.