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Datadog Reviews & Product Details

Datadog Overview

What is Datadog?

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.

Datadog Details
Product Website
Languages Supported
English
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Product Description

Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.


Seller Details
Seller
Datadog
Ownership
NASDAQ: DDOG
Company Website
Year Founded
2010
HQ Location
New York
Twitter
@datadoghq
48,379 Twitter followers
LinkedIn® Page
www.linkedin.com
6,743 employees on LinkedIn®

Recent Datadog Reviews

Verified User
E
Verified UserMid-Market (51-1000 emp.)
1.0 out of 5
"Nightmare billing policy - recommend not putting in your credit card"
Update 2024 - spend is still unpredictable: We've since spent some more time evaluating Datadog. The solution is great, almost everything we'd n...
JH
Jola H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Using Datadog for Log Managment"
Being able to have tedious task like Log Managment be dealt with, in an efficient way. Ease of use and ease of Integration is a big plus.
AJ
Aaron J.Mid-Market (51-1000 emp.)
4.0 out of 5
"Becoming the Gold Standard"
DataDog provides thorough insights accross all of the important facets
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
1 person requested security information

Datadog Media

Datadog Demo - Three Pillars of Observability
Datadog seamlessly unifies traces, metrics, and logs—the three pillars of observability.
Datadog Demo - Build Custom Dashboards in Seconds
With a simplistic, drag-and-drop interface, anyone from your organization is able to create real-time, customizable dashboards in minutes.
Datadog Demo - Datadog Infrastructure Monitoring: Complete Coverage of Any Stack
With extensive coverage of popular technologies, a simple deployment process that requires little maintenance, and an easy-to-use interface, Datadog helps teams communicate and troubleshoot more effectively.
Datadog Demo - Datadog APM
Analyze service dependencies and distributed traces to optimize application performance with Datadog APM.
Datadog Demo - Datadog Logging without Limits™
Decide which logs are most useful to retain (and for how long); change your mind anytime.
Datadog Demo - AWS Monitoring
Unify CloudWatch metrics and CloudTrail logs, allowing for correlation analysis.
Play Datadog Video
Play Datadog Video
Play Datadog Video
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Official Downloads

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Video Reviews

192 out of 530 Total Reviews for Datadog

4.4 out of 5
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192 out of 530 Total Reviews for Datadog
4.4 out of 5
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192 out of 530 Total Reviews for Datadog
4.4 out of 5

Datadog Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DatadogQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
GK
Systems Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about Datadog?

I like that the gui is user friendly, theres alot about datadog that is easy to use. The search bar is pretty helpful when looking fro items, theres alot that can br brought into datadog. New features always available Review collected by and hosted on G2.com.

What do you dislike about Datadog?

The documentation on setting things up i feel like is a little hard to understand. Sometomes we figure out that we need an upgrade to use the next feature but the docs dont necessarily say that. Theres alot that chnages from one version to the next it would be nice for there to be a guide Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

We integrate with third parties and it keeps and track record of all the errors that we get from them so we can have more eyes and get them before our users. We also are integrating with out servers and databases to see performances and metrics on them to make sure everything is running as needd Review collected by and hosted on G2.com.

Daniel R.
DR
Quality Assurance Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Datadog?

Datadog is good at getting the veriables for the testing with most working riht away

Other programs something require editing.

Record and playback as expected Review collected by and hosted on G2.com.

What do you dislike about Datadog?

Some Step recorded can't be edited only recorded again

This is an isssue if the veriable is a ID number that might change over time.

Example a drop down list get an added item.

Datadog no live playback only after the fact so one has to wait to see why somehting failed

Some pages are not update in real time (30 minute delay)

22 second run time test takes over a minute to show results and page doens't autorefresh Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

Datadog sove the issue of changes not being communicated to the test group

by using Datadog I can moniotr changes to code and the effect on the UI Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
AC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about Datadog?

Its features of tracing and APM. It has made troubleshooting errors in the code far easier. It also connects to a wide variety of languages and operating systems. The filtering system that Datadog has built in is rather handy for finding monitors, dashboards, and events. The Watchdog AI is a helpful tool in spotting pattern you may not have noticed in your applications before, and its breakdown of the pattern and possible causes is helpful in narrowing down root cause. The monitors are simple to implement and can be linked with ServiceNow and Pagerduty rather easily. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

We wish there was better admin management tools for pushing out updates and giving alerts on a more timely fashion that upgrades are necessary. Communication of these changes could be a little more timely as well. Instrumentation for projects has also gotten more complex than when we first started, but it can be understandable given how much Datadog has grown. Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

It has helped us identify error patterns and service behavior/insight (hit rate, error rate, etc.). This has helped us troubleshoot issues for major incidents. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Datadog?

In my opinion DataDog offers a broad suite of products for observability which can easily be integrated with different providers. For AWS you can simply install a CloudFormation Template which then allows DataDog to access logs from your account. The user interface is pretty easy to use and also offers non-technical people an overview to the most important metrics. Integrating notification services such as Slack is also doable with a few clicks and allows you to send alerts to your teams' slack channel to have them notified instantly so they do not need to have a glance on DataDog every day. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

DataDogs pricing is sometimes not really clear for us and for some services we just had to wait for a month to pass so we can see how much another service really costs. While you can see what everything costs on their pricing page, this sometimes leaves questions. Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

Without DataDog we really hadn't had any central solution for monitoring all our infrastructure and make it easy for other colleagues to access this data. Review collected by and hosted on G2.com.

JM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Datadog?

Simplicity in setup, its very easy to create things like a regular upcheck and have it sent to your alerting channel of choice Review collected by and hosted on G2.com.

What do you dislike about Datadog?

I find it doesn't have as many features as its competitors do for our purposes. We use datadog as part of a suite of services rather than a one-stop-shop Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

It can be difficult to be aware of downtime on your services, especially when it happens for a specific container in your fleet. Datadog helps us notice this immediately and alerts us Review collected by and hosted on G2.com.

JB
IT Systems manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about Datadog?

integrates with different environments/applications, a lot of great integreations Review collected by and hosted on G2.com.

What do you dislike about Datadog?

Hard to find material for each specific case. Would like to see more examples how to work with different types of OS, different types of logs. Would like to see a separate session on the best tagging approach, to be able to link traces, logs, issues, etc. Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

helps to identify issues early, helps to find root-cause, helps to find slow spans. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about Datadog?

Distributed tracing is pretty great. Also, the dashboarding is great. Also, DD is always innovating and bringing new offers to market. Synthetics have proven to be pretty powerful addition to our workflow and has saved us a ton of setup. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

Pricing strategy has us constantly on our toes to manage cost. Leaning into Config as Code would be helpful, and allow us to commit our synthetics to version control and push via CI. Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

It gives us very convenient incident response tooling. We also use it to validate our performance testing numbers, dashboarding, smoke tests (via synthetics) and monitoring our API gateway. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Datadog?

Their adaptability. At oine point they didn't have open telemetry options for the product, but then eventually added it on a year or two later Review collected by and hosted on G2.com.

What do you dislike about Datadog?

Pricing lol. It can get pretty heavy handed. Also support hasn't been the best compared to other products i've used in the past. Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

Network and pod health. Alerting. Easy integrations. I do like the terraform provider Review collected by and hosted on G2.com.

Astral B.
AB
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Datadog?

Statistics and sessions, my main doing, are to my liking, it describes well enough. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

It's not nice to replace all every typing field as asteriks, i just want the passwords to be hidden, not the other ones. Hiding message details and email of users somehow blocks the view to address the problem directly. Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

User sessons and those details helped me much on spotting errors of the site and which caught users in confusions. Review collected by and hosted on G2.com.

AJ
Site Reliability Manager
Accounting
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Datadog?

DataDog provides thorough insights accross all of the important facets Review collected by and hosted on G2.com.

What do you dislike about Datadog?

DataDog has an excellent offering and continues to provides new services to keep clients and fulfill the needs of the industry. However, with this comes a premium and in turn hinders its adoption or for those who use it, to use it completely. Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

Providing key actionable insights Review collected by and hosted on G2.com.

LM
SDET
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about Datadog?

It is great to provide insight on how real users are interacting with the products, while also making it easy to tie error rates to sessions and giving us tons of information. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

I wish I could tie synthetic testings to deployments easier. Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

It is much easier to access our logs with context that makes it more powerful Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about Datadog?

The ease of integration for most of their products like RUM, super easy to set up even with limited knowledge, and due to their wide variety of products you can have all your logs/alerting/monitoring in one place across multiple services. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

Once you get deep into custom metrics and analysis it can get confusing, their graphing/visualization tool is unfortunately not very intuitive and they are missing a lot of features that something like Tableau might have. Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

Being able to track user activity/history makes it much easier when debugging errors Review collected by and hosted on G2.com.

BL
SRE
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about Datadog?

It is all in one place, the UI is fairly nice. Customer support is bomb! Thanks! Review collected by and hosted on G2.com.

What do you dislike about Datadog?

Graphs are a bit small, it would be nice to have more datapoints. Also still no real useable HEATMAPS. Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

Incident management using workflows/appbuilder/incident management

APM is growing by leaps and bounds Review collected by and hosted on G2.com.

Binita L.
BL
Site Reliability Engineer & DevOps Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about Datadog?

Datadog allows both Devs and Ops team to collaborate and make our work easier. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

Nothing so far, have not used Datadog much. Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

I have implemented datadog for monitoring our Kuubernetes cluster which have helped to find the issues sooner. Review collected by and hosted on G2.com.

Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Datadog?

So many features to tailor your dashboards as your preference Review collected by and hosted on G2.com.

What do you dislike about Datadog?

Documentation is not always so clear. More interactive videos about how to use all its functionalities would be much appreciated Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

It allows me to easily detect any anomalies with my services. And bugs are so much easier to track and resolve Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Datadog?

Intuitive UI/easy to use, fast, don't need much training Review collected by and hosted on G2.com.

What do you dislike about Datadog?

Discoverability of existing monitors isn't always easy Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

Trigger monitors based on metrics + notify Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about Datadog?

Robust integration and tooling. The search is rather powerful but a bit convoluted. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

I find the search and the interface to be slightly difficult to use and Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

Datadog offers a single location for all of our logging. This makes it easy as a product security engineer to find and diagnose issues alerted by in our other tooling. Review collected by and hosted on G2.com.

Kamil J.
KJ
Product Owner
Health, Wellness and Fitness
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Datadog?

Very usefull, easy to setup own dashboards, i use it everyday Review collected by and hosted on G2.com.

What do you dislike about Datadog?

Easy to learn, hard to master :) You need to have observability background to master this tool Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

Easy to setup simple dashboards for endpoint that are interesting for me. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about Datadog?

We use Datadog for logging and incidence response. It helps us catch any alerts as soon as it comes in. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

There are a lot of services Datadog offers that I haven't learn a lot about. Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

Datadog helps us keep track of server logs and alerts so that we can response to any server outage immediately. Review collected by and hosted on G2.com.

PA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Datadog?

Easy to use and integrated with my services in AWS Review collected by and hosted on G2.com.

What do you dislike about Datadog?

The agent to monitor AWS Lambda doesnt work properly Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

To monitor in a easy way our APIs and apps Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Datadog?

For me, the central reporting using dashboards, and simple comparisons between each graph Review collected by and hosted on G2.com.

What do you dislike about Datadog?

I honestly don't have any complaints, potentially the fact it's not AD integrated? Though that's probably our deployment Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

The team uses it all slightly differently, but it's the clear view of response times to incidents, open vs closed incidents, an overall view of security operations from a single place is very useful Review collected by and hosted on G2.com.

Verified User in Retail
UR
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Datadog?

It can monitor most api calls and provide relevant analytics. It also alerts when there is a down situation that we need to attend to right away. For us it prevents situations from going downhill so we can address before that happens. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

Our company needs more opportunities to use the software. Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

Mulesoft monitoring

Integrations to cloud do not require difficult to maintain custom solutions. Review collected by and hosted on G2.com.

Verified User in Fund-Raising
AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about Datadog?

When implemented well, it has a comprehensive feature set that encompasses the entire SDLC. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

The documentation only enables a real-world application to a degree, but some hands on support/implementation would be beneficial and drive value for our Datadog investment. Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

Datadog is helping us resolve incidents in near real-time. Review collected by and hosted on G2.com.

Verified User in Gambling & Casinos
AG
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about Datadog?

Integrating with Datadog enabled our company to move from zero to full application and infrastructure obserability in the matter of a couple months. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

The number of services enbaled by default can be overwhelming and costly. Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

Observing our stack that's hosted accross multiple cloud providers all in one place. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
UA
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about Datadog?

Ability to create dashboard easily and customizing them Review collected by and hosted on G2.com.

What do you dislike about Datadog?

Not a lot of feature. Available features are pretty basic. Review collected by and hosted on G2.com.

What problems is Datadog solving and how is that benefiting you?

Improve observability of our platform Review collected by and hosted on G2.com.