Best Multichannel Retail Software for Medium-Sized Businesses

Subhransu Sahu
SS
Researched and written by Subhransu Sahu

Products classified in the overall Multichannel Retail category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Multichannel Retail to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Multichannel Retail category.

In addition to qualifying for inclusion in the Multichannel Retail Software category, to qualify for inclusion in the Medium-Sized Business Multichannel Retail Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
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6 Listings in Multichannel Retail Available
(296)4.4 out of 5
Optimized for quick response
8th Easiest To Use in Multichannel Retail software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With its leading data feed management platform, Feedonomics helps brands and retailers optimize and list their product catalogs on hundreds of ecommerce shopping destinations around the world. Our fu

    Users
    • Digital Marketing Manager
    • Marketing Manager
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 54% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Feedonomics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    49
    Feed Management
    37
    Ease of Use
    33
    Response Time
    31
    Helpful
    30
    Cons
    Poor Customer Support
    15
    Steep Learning Curve
    7
    Difficult Learning
    6
    Poor User Interface
    6
    Support Needed
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Feedonomics features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.6
    8.8
    Optimized Business Operations
    Average: 8.7
    9.0
    Data Synchronization
    Average: 8.7
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • User Sentiment
    How are these determined?Information
    These insights are written by G2's Market Research team, using actual user reviews for Feedonomics, left between February 2022 and June 2022.
    • Reviewers enjoy how Feedonomics helps them serve their customers better through customized product data feeds and attract new potential customers.
    • Reviewers appreciate the customer service provided by the vendor, which helped them better use the system and be more efficient.
    • Reviewers like Feedonomics’ functionality for product feed management, though some think that the solution can be complicated for those who aren't familiar with feed optimization.
Product Description
How are these determined?Information
This description is provided by the seller.

With its leading data feed management platform, Feedonomics helps brands and retailers optimize and list their product catalogs on hundreds of ecommerce shopping destinations around the world. Our fu

Users
  • Digital Marketing Manager
  • Marketing Manager
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 54% Mid-Market
  • 32% Small-Business
Feedonomics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
49
Feed Management
37
Ease of Use
33
Response Time
31
Helpful
30
Cons
Poor Customer Support
15
Steep Learning Curve
7
Difficult Learning
6
Poor User Interface
6
Support Needed
6
Feedonomics features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.6
8.8
Optimized Business Operations
Average: 8.7
9.0
Data Synchronization
Average: 8.7
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
User Sentiment
How are these determined?Information
These insights are written by G2's Market Research team, using actual user reviews for Feedonomics, left between February 2022 and June 2022.
  • Reviewers enjoy how Feedonomics helps them serve their customers better through customized product data feeds and attract new potential customers.
  • Reviewers appreciate the customer service provided by the vendor, which helped them better use the system and be more efficient.
  • Reviewers like Feedonomics’ functionality for product feed management, though some think that the solution can be complicated for those who aren't familiar with feed optimization.
(98)4.7 out of 5
5th Easiest To Use in Multichannel Retail software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DataFeedWatch is a Feed Marketing solution that combines data tranformation & optimization with help & advice. It empowers Merchants and Agencies to suceed on ecommerce channels. Optimize yo

    Users
    No information available
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 77% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • DataFeedWatch by Cart.com Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    47
    Customer Support
    42
    Feed Management
    40
    Feed Customization
    38
    Helpful
    37
    Cons
    Expensive
    10
    Learning Curve
    9
    Complex Usability
    8
    Poor Customer Support
    7
    Difficult Learning
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DataFeedWatch by Cart.com features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.6
    8.5
    Optimized Business Operations
    Average: 8.7
    9.1
    Data Synchronization
    Average: 8.7
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
Product Description
How are these determined?Information
This description is provided by the seller.

DataFeedWatch is a Feed Marketing solution that combines data tranformation & optimization with help & advice. It empowers Merchants and Agencies to suceed on ecommerce channels. Optimize yo

Users
No information available
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 77% Small-Business
  • 18% Mid-Market
DataFeedWatch by Cart.com Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
47
Customer Support
42
Feed Management
40
Feed Customization
38
Helpful
37
Cons
Expensive
10
Learning Curve
9
Complex Usability
8
Poor Customer Support
7
Difficult Learning
6
DataFeedWatch by Cart.com features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.6
8.5
Optimized Business Operations
Average: 8.7
9.1
Data Synchronization
Average: 8.7
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Flxpoint
SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
(49)4.7 out of 5
Product Description
Flxpoint is your modern-day Retail Operations Platform built for connected commerce. Flxpoint connects your supply chain to your sales channels and fully automates ecommerce operations. Sell at scale
Flxpoint features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.6
9.4
Optimized Business Operations
Average: 8.7
9.4
Data Synchronization
Average: 8.7
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
(44)4.4 out of 5
Optimized for quick response
12th Easiest To Use in Multichannel Retail software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MikMak is the leading global platform for eCommerce acceleration for multichannel brands and provides analytics and eCommerce enablement software to help product manufacturers and CPG companies unders

    Users
    No information available
    Industries
    • Consumer Goods
    • Food & Beverages
    Market Segment
    • 36% Mid-Market
    • 36% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MikMak Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Customer Support
    7
    Data Insights
    7
    Data Analysis
    6
    Data Management
    6
    Cons
    Complex Usability
    5
    Inaccurate Analytics
    5
    Limitations
    5
    Inadequate Reporting
    4
    Poor Reporting
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MikMak features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.6
    8.4
    Optimized Business Operations
    Average: 8.7
    8.1
    Data Synchronization
    Average: 8.7
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
Product Description
How are these determined?Information
This description is provided by the seller.

MikMak is the leading global platform for eCommerce acceleration for multichannel brands and provides analytics and eCommerce enablement software to help product manufacturers and CPG companies unders

Users
No information available
Industries
  • Consumer Goods
  • Food & Beverages
Market Segment
  • 36% Mid-Market
  • 36% Small-Business
MikMak Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Customer Support
7
Data Insights
7
Data Analysis
6
Data Management
6
Cons
Complex Usability
5
Inaccurate Analytics
5
Limitations
5
Inadequate Reporting
4
Poor Reporting
4
MikMak features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.6
8.4
Optimized Business Operations
Average: 8.7
8.1
Data Synchronization
Average: 8.7
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
(134)4.0 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $600.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Shopware, founded in Schöppingen in 2000, offers a holistic omnichannel digital commerce platform for sophisticated mid-market and lower enterprise merchants, with high flexibility and various options

    Users
    • CEO
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 80% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Shopware Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    46
    Integrations
    26
    Customization
    25
    Customer Support
    23
    Features
    19
    Cons
    Expensive
    29
    Missing Features
    28
    Plugin Dependency
    22
    Limited Features
    16
    Plugin Issues
    16
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Shopware features and usability ratings that predict user satisfaction
    7.5
    Has the product been a good partner in doing business?
    Average: 8.6
    8.0
    Optimized Business Operations
    Average: 8.7
    8.0
    Data Synchronization
    Average: 8.7
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
Product Description
How are these determined?Information
This description is provided by the seller.

Shopware, founded in Schöppingen in 2000, offers a holistic omnichannel digital commerce platform for sophisticated mid-market and lower enterprise merchants, with high flexibility and various options

Users
  • CEO
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 80% Small-Business
  • 19% Mid-Market
Shopware Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
46
Integrations
26
Customization
25
Customer Support
23
Features
19
Cons
Expensive
29
Missing Features
28
Plugin Dependency
22
Limited Features
16
Plugin Issues
16
Shopware features and usability ratings that predict user satisfaction
7.5
Has the product been a good partner in doing business?
Average: 8.6
8.0
Optimized Business Operations
Average: 8.7
8.0
Data Synchronization
Average: 8.7
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Entry Level Price:Starting at $225.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kentro: The Next-Generation ERP for E-Commerce In an era where e-commerce operations demand agility and efficiency, Kentro emerges as the modern alternative to traditional ERP systems like NetSuite o

    Users
    No information available
    Industries
    • Consumer Goods
    • Health, Wellness and Fitness
    Market Segment
    • 80% Mid-Market
    • 20% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Kentro.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Affordable
    2
    Cost Efficiency
    2
    Cost Savings
    2
    Customer Support
    2
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kentro.io features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.6
    9.8
    Optimized Business Operations
    Average: 8.7
    9.8
    Data Synchronization
    Average: 8.7
    0.0
    No information available
Product Description
How are these determined?Information
This description is provided by the seller.

Kentro: The Next-Generation ERP for E-Commerce In an era where e-commerce operations demand agility and efficiency, Kentro emerges as the modern alternative to traditional ERP systems like NetSuite o

Users
No information available
Industries
  • Consumer Goods
  • Health, Wellness and Fitness
Market Segment
  • 80% Mid-Market
  • 20% Small-Business
Kentro.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Affordable
2
Cost Efficiency
2
Cost Savings
2
Customer Support
2
Cons
This product has not yet received any negative sentiments.
Kentro.io features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.6
9.8
Optimized Business Operations
Average: 8.7
9.8
Data Synchronization
Average: 8.7
0.0
No information available
(165)4.7 out of 5
1st Easiest To Use in Multichannel Retail software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CedCommerce is a leading eCommerce platform and marketplace integrator whose vision is to build secure, optimized, and scalable integration tools and technologies for online sellers to offer them mult

    Users
    • Owner
    • Director
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 89% Small-Business
    • 6% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CedCommerce Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    24
    Ease of Use
    14
    Helpful
    14
    Staff Service
    12
    Problem Solving
    7
    Cons
    Not User-Friendly
    3
    Complex Usability
    2
    Expensive
    2
    Integration Issues
    2
    Connectivity Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CedCommerce features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.6
    9.7
    Optimized Business Operations
    Average: 8.7
    9.6
    Data Synchronization
    Average: 8.7
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
Product Description
How are these determined?Information
This description is provided by the seller.

CedCommerce is a leading eCommerce platform and marketplace integrator whose vision is to build secure, optimized, and scalable integration tools and technologies for online sellers to offer them mult

Users
  • Owner
  • Director
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 89% Small-Business
  • 6% Mid-Market
CedCommerce Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
24
Ease of Use
14
Helpful
14
Staff Service
12
Problem Solving
7
Cons
Not User-Friendly
3
Complex Usability
2
Expensive
2
Integration Issues
2
Connectivity Issues
1
CedCommerce features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.6
9.7
Optimized Business Operations
Average: 8.7
9.6
Data Synchronization
Average: 8.7
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
G2 Grid® for Multichannel Retail
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Market Presence
Shopware
DataFeedWatch by Cart.com
Feedonomics
CedCommerce
MikMak
Kentro.io
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Check out the G2 Grid® for the top Multichannel Retail Software products. G2 scores products and sellers based on reviews gathered from our user community, as well as data aggregated from online sources and social networks. Together, these scores are mapped on our proprietary G2 Grid®, which you can use to compare products, streamline the buying process, and quickly identify the best products based on the experiences of your peers.
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Niche
Shopware
DataFeedWatch by Cart.com
Feedonomics
CedCommerce
MikMak
Kentro.io
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