Welcome to The Hormone Prescription Podcast!
 
In this episode, we're talking about how healthy conflict resolution can improve your relationships and your health. Our guest is Mary Shores, author of the book Conscious Communications.
 
Mary shares her insights on why it's so important to resolve conflict in a healthy way, and gives us some practical tips on how to do just that. If you're struggling with conflict in your life, whether at home or at work, this episode is for you!
 
In this episode, you will learn:
-Why healthy conflict resolution is so important
-How to resolve conflict in a healthy way
-Practical tips for resolving conflict in your own life
-And more!
 
So tune in now, and learn how healthy conflict resolution can improve your relationships and your health!
 
[00:55] You're gonna love our guest today and the topic that we are discussing. It's all about communication. How conscious is your communication? And like in the quote that I started the episode with, are you able to change your mind about things or are you seeking optimal health and hormone balance saying I wanna be exactly the same way I am now doing what I'm doing, thinking what I'm thinking. And I want my hormones to change because I hate to tell you, but mm it's not gonna happen because you do have to change your mind to change your hormones.
 
[01:54] Mary shores is an innovative communication expert and bestselling author who transforms people's words to help them fall back in love with their work and their customers. 15 years ago, Mary discovered a game changing formula to improve connections among people. It all started with a, do not say list and grew into an entire strategy that will fix your relationships, which by the way, will fix your hormones and your health. Welcome Mary. My pleasure to be here. I'm so excited. Yes. I love your book. And just so I don't forget to, to say the whole title, Mary shores, conscious communications, your step by step guide to harnessing the power of your words, to change your mind, your choices and your life published by hay house.
 
[03:04] So, you know, since this is a hormone show, I'll go ahead and say this. But when I was 19 and one time I had went to a doctor, they put me on a, an antibiotic, but didn't tell me that antibiotics cancel out birth control. So I ended up pregnant after a healthy pregnancy. I was met with sudden tragedy when my daughter had suffered lack of oxygen to the brain for over five minutes due to umbilical cord asphyxia, which basically meant the way they explained it to me was that her umbilical cord had ruptured. So my daughter Haley was born with severe and profound brain damage. This left her blind death and on life support.
 
[03:58] And the thing is though, when I got done with that ordeal, I was really lost in life. You know what I mean? I wasn't sure what I was going to do. I felt like my peers had, had moved on, had started their careers. So I decided to go into the family business, which is debt collection. And so oftentimes people don't understand like where is this connection between like debt collection, communication and connection. But for me, I think that because I had lived on the other side of Stu financial stability during that time with my daughter, I had absolutely no resources.
 
[04:45] And I definitely saw the connection between how debt collectors communicate with people and how that, that causes so much stress and trauma, you know, and I realized very quickly that the common denominator is just having a debt can be a trauma, let alone the way that people are stigmatized over it, or the way that they're treated over it.
 
[05:41] So I just started to study and I wanted, you know, my big aha moment came when one day I looked at the phone and I said out loud, I just want the next person. I speak to, to be happier at the end of the call than they were at the beginning. Now that was so many years ago. And honestly, I had no idea how I was going to make that happen