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    2022 CS Benchmark: How support quality impacts businesses

    UNLIMITED

    2022 CS Benchmark: How support quality impacts businesses

    FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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    UNLIMITED

    2022 CS Benchmark: How support quality impacts businesses

    FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

    ratings:
    Length:
    34 minutes
    Released:
    May 19, 2022
    Format:
    Podcast episode

    Description

    This week on the podcast we've brought together experts in customer support and quality assurance to discuss how support quality impacts various aspects of their businesses. Join Martin Kõiva, Founder & CEO of Klaus, Macrina Sheridan, Director of Global Frontline Support at Aircall and Declan Ivory, VP of Customer Support, Intercom as they dig into key takeaways from this year’s 2022 Customer Service Quality Benchmark Report, and what it means for support teams across different industries.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
    Released:
    May 19, 2022
    Format:
    Podcast episode

    Titles in the series (100)

    On the Inside Intercom podcast you will hear the team from Intercom interview makers and do-ers from the worlds of product management, design, startups and marketing.