Empathy is a crucial component of The Look & Sound of Leadership. Some people have it naturally, others don’t. In either case, it can be developed and learned. This month's episode has lots of ideas about what empathy is, what it isn't, and how you can develop it.   There are lots of resources discussed this month.   A book called "The EQ Edge" by Stein and Book.   A great 3-minute animation by Brene Brown about sympathy versus empathy. It's on the home page of her website: brenebrown.com. Look for the cartoon of a bear and a fox.   Other epsiodes you might listen to are: Building Emotional Intelligence Dealing With Emotional Responses Self-Awareness & Self-Management   You also might go to essentialcomm.com, select "Coaching Tips," then search two subjects in the archive : Managing Yourself Personal Growth & Self-Development   Finally, if you or someone you know is in the middle of a job search, Tom did an interview this month with a wonderful career coach names Alyson Garrido. The interview has lots of helpful tips and tools. You can find it at: LA TalkRadio.com. The show is called "Get Yourself The Job." The show is in their archive for May, 2016.    Be good to the people you're leading. And be good to yourself! Until next month, thanks for listening!