MYOB For Dummies

MYOB® For Dummies®, 9th Edition

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Additional material authored by Veechi Curtis

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Foreword

Small- and medium-sized enterprises (SMEs) are renowned for being the backbone of the economy, and for good reason. In addition to contributing significantly to national gross domestic product (GDP) and employment, they provide local communities with vital goods and services.

It is also through the day-to-day encounters with these SMEs, whether that’s online or in our local neighbourhoods, cities and suburbs, that we enjoy the personable experience and entrepreneurial spirit that draws a special kind of support from their customers — particularly during tough times.

It goes without saying that starting a business is a huge achievement — but it’s only the first step. For many, the bigger challenge is growing and scaling, or operating confidently through difficult times. We need only look at the COVID-19 pandemic and the economic fallout to see how quickly the environment can change and how key adaptability and resilience are to running a successful business.

As well as saving time and money, managing workflows and having real-time visibility over the entire operation, all from one place, arms business owners with a depth of information and the confidence they need to make the big calls and pull the right levers in the face of new challenges.

As one of the original tech start-ups, we have been a trusted provider of business management solutions to SMEs in Australia and New Zealand for more than 30 years, but we’re not the same MYOB we used to be.

Since the last edition of MYOB For Dummies was published, we’ve invested in delivering a single Software as a Service (SaaS) platform that meets the changing needs of local businesses — from start-ups to established enterprises. In a world that is constantly evolving, we’re committed to ensuring our solutions continue to help businesses like yours start, survive and succeed.

This guide provides easy-to-follow, simple and helpful steps so you can not only learn the ropes but leverage your MYOB solutions to unleash your business potential.

As one platform for all your business management needs, we look forward to being by your side for each step of your exciting business journey.

Paul Robson

CEO, MYOB

Introduction

These days, all businesses rely on technology to help them operate on a daily basis — and the reality is, making the most of what modern technology has to offer can truly transform the performance of a business.

A central part of the success of any business hinges on having a great financial setup, which is where MYOB can have a huge impact. As a business management platform, MYOB is the perfect companion for helping you manage your customers, supply chain, employees and reporting, as well as the nitty-gritty of your finances, accounting and tax workflows.

MYOB has so many useful features that it’s common to feel overwhelmed when you first get started; fortunately, as with all new technologies, you soon find your way with practice. I’ve worked with many business owners who felt hesitant when starting their MYOB journey, and yet today they’re often showing me a thing or two about how to harness the power of MYOB!

I have brought together all my experiences with MYOB to share with you in this book and help you maximise the success of your business, from my own journey running a small business through to bookkeeping for many clients of different sizes and industries, as well as my time training accountants and bookkeepers to use MYOB effectively so they too can share their knowledge with their clients. With this in mind, cast your cares to the wind; be brave, be confident and read on.

About This Book

This book is a bit different from other books about MYOB, not least because this book is part of the For Dummies series. Dummies books aren’t about thinking that you’re a ‘dummy’ — far from it. What the For Dummies series is all about is sharing a ‘can-do’ attitude and a fresh approach. I talk less about old-school ways of doing simple tasks, and more about how to get stuff done quickly, easily and accurately. Similarly, I tend to steer clear of pedantic explanations and instead suggest that you adapt MYOB to work the way you do, depending on the kind of business you have.

I’ve written this book with both MYOB Business and MYOB AccountRight in mind. MYOB Business is the latest iteration of MYOB on the market and it delivers cloud-based software that you can access straight from your browser — no installation required. Your business might be able to get all the functionality you need with one of the MYOB Business subscriptions available, but if you need a little more accounting oomph you may want to scale up towards an AccountRight subscription. If you do opt for an AccountRight subscription, you can still use the amazing online features of MYOB Business direct from your browser, as well as access your file via the AccountRight desktop app. Chapter 1 talks all about your subscription options so you can start your MYOB journey on the right foot.

One more thing. Throughout this book you’ll see sidebars — text that sits in a separate box with grey shading. Think of sidebars as the chocolate topping on your ice-cream: A sprinkle of extra little bits that’s nice to have, but not essential.

Foolish Assumptions

Over the years, I’ve learned to assume as little as possible (especially true for accounting and bookkeeping!). However, to write this book, I did have to make two small assumptions about you, the reader:

Your knowledge of computers and how they work is a little more advanced than knowing where to find the on/off switch.

You either plan to purchase an MYOB Business or MYOB AccountRight subscription in the near future, or you already use MYOB and you’re looking to find out more about how to best use MYOB Business’s functionality to help streamline your business accounting.

Icons Used in This Book

What use is a For Dummies book without the little icons pointing you in the right direction? Here’s a brief description of the icons used in this book:

Remember Don’t forget these little pearls of wisdom. Remember, remember, remember!

Technical Stuff The Technical Stuff icon highlights technical information not suitable for the faint-hearted.

Tip Be sure not to skip over these invaluable tips; here, you find those gold nuggets that help make life easier.

Warning Every time you see a Warning icon, you can be sure I’m sharing a hard-earned lesson from personal experience!

Where to Go From Here

MYOB For Dummies is no great work of fiction (something that would be a tad tricky given the subject matter) and so doesn’t require you to start at the beginning and follow through to the end. Instead, feel free to jump in and start reading from whatever section is most relevant to you:

New to MYOB and trying to get a company file set up from scratch? I suggest you read Chapters 1, 2 and 3 to get your company file started. A clean start takes a bit of planning and, hopefully, these early chapters help you do just that.

New to MYOB but the company file is already up and running? Maybe you’re starting a new job and, although the business has been using MYOB for a while, you’re new to the whole deal. In this situation, I suggest you start by reading the last half of Chapter 1 and all of Chapter 2 to familiarise yourself with the basics. Then browse through chapters 4 to 8 to discover how to do everyday tasks.

New to MYOB Business but experienced with MYOB AccountRight? You may be amazed at how MYOB Business’s functionality improves your experience of working with AccountRight. Chapter 1 clarifies how all the MYOB Business features described in this book can be accessed via AccountRight in a browser.

Familiar with MYOB but keen to advance your knowledge and expertise? MYOB Business’s additional features may be transformative. Find out about advances in payroll functionality in chapters 11 and 12, and how you can use MYOB to lodge your Business Activity Statement in chapters 16 and 20 — and I highly recommend you explore how you can master reporting in Chapter 15.

Want to know that your accounts are as clean as a whistle and your figures make sense? Excellent — what a great way to operate! Head to Chapter 9 to discover how to reconcile your bank account, Chapter 16 to check your GST codings and calculations, Chapter 17 to review your financial statements and Chapter 18 to put your company file through the health check from hell.

Part 1

Getting Started with MYOB

IN THIS PART …

Get familiar with MYOB Business — find your way around and discover how to set up your accounts.

Add customers and suppliers, set up credit terms and keep your lists looking shipshape.

Nurture your inner bean counter and get those opening balances spot on.

Chapter 1

Introducing MYOB Business

IN THIS CHAPTER

Bullet Setting up for success

Bullet Navigating through the setup guides

Bullet Finding your way around — picking up the local lingo

Bullet Accessing your file from anywhere

Bullet Inviting important others to collaborate

MYOB Business is the new offering on the market that just radiates pink, purple and plenty of SaaS. No, not sass — SaaS! Software as a Service (SaaS) is a software delivery model that MYOB uses to develop and maintain cloud software (in other words, the MYOB product known as MYOB Business) that always has the latest updates available to its customers on a pay-as-you-go basis.

It’s the way the world rolls these days — your Netflix, Spotify and Google accounts are all forms of SaaS, and as the customer you get lots of great benefits from subscribing in this way. You no longer buy software as it soon becomes outdated, so MYOB Business is a month-by-month subscription model that gives you access to the latest and greatest features in a secure digital environment.

Being fully online brings many new, surprising and game-changing features to your MYOB subscription. Helped by the information in this book, I hope that you experience the benefits of this transformation, where MYOB is much more than accounting software, and instead is a business management platform that helps manage and grow your business by bringing everything you need to run a business into one place.

MYOB Business keeps essential business workflows at your fingertips — from managing your customers and finances to onboarding employees electronically, all from within your file. New functions and workflows are added continuously, ensuring the financial health of your business is at the centre of everything you do.

For those using MYOB AccountRight, the ability to work fully online is a real bonus. You now have two platforms from which to access your file: Firstly, through the familiar MYOB AccountRight desktop app, and secondly by accessing your file directly from any internet browser. While not all features of AccountRight are available when you work in a browser, you do get many of the neat features of MYOB Business that aren’t available from the desktop app. This book explains all these features, plus more.

Throughout the book, I will often refer to how ‘AccountRight in a browser’ features can be of benefit to ensure all MYOB users find this book as helpful as possible. (The sidebar ‘I use AccountRight, what about me?’ provides more information on how you can use MYOB Business features with your AccountRight subscription.)

In this chapter, I share my ideas about getting you started with MYOB Business, highlighting what’s important (and ignoring what’s not) so you can get set up without any drama.

If you’ve recently subscribed to a new MYOB Business plan, the best place to start is the beginning of this chapter, which explains what information to have at the ready, the best time to start from an accounting perspective (if timing is a factor), and the basics of setting up customers, suppliers and accounts.

If you’re new to MYOB but a file is already up and running — maybe you’re starting a new job as a bookkeeper — I suggest you skip straight to the second half of this chapter. Start reading from the section ‘Getting into the Groove’, which explains how to find your way around MYOB Business.

Planning to Get Started

The awesome thing about using MYOB Business is how quickly you can set up your file and get down to using it. Of course, this work will require a cup of tea and maybe even a biscuit or two, especially if you have many customers and suppliers to set up — which hopefully means business is good!

Choosing the right plan

Making a good choice now will save you time and moola in the long run. MYOB offers four different plan levels suitable for different types of businesses:

MYOB Business Lite: The perfect plan for sole traders and those just getting started in business, MYOB Business Lite is great if you only require the basics of invoicing, bank feeds, payroll and reporting.

Warning This plan has a limit of two bank feeds and two employees, so consider whether this is sufficient for your business.

Remember As your business grows, you can easily move on to the Pro plan.

MYOB Business Pro: Pro is the most popular plan for businesses looking to grow their business, such as those with more employees (requiring more involved payroll), as well as those wanting to automate timesheets or use sales orders. You can access more insightful reporting (including budgets), and you have no limits on the number of bank feeds you can connect or employees you can hire.

Note: Inventory can be added to both Lite and Pro plans. Chapter 10 covers the inventory features available in MYOB Business.

MYOB AccountRight Plus: Moving to AccountRight, the Plus plan is a high-powered solution for bigger businesses with more complex needs (such as job costings, fully customisable form layouts, time billing invoicing or premium inventory functionality, which allows you to build items and use different pricing tiers when selling).

MYOB AccountRight Premier: Top of the wozza, the AccountRight Premier plan is a must for any business working in multiple currencies and needing inventory locations (all other features are as per AccountRight Plus). However, another good reason to opt for Premier over Plus is that fees for additional files are heavily discounted (which is helpful if you operate multiple businesses, or run a company and a trust across two different ABNs).

Tip With AccountRight Plus and Premier subscriptions, you can access your file via the AccountRight in a browser option (as well as via your AccountRight desktop icon), which gives you access to the many MYOB Business features and functions covered in this book. Skip to the nearby sidebar ‘I use AccountRight, what about me?’ to discover how to make the most of your AccountRight file by accessing it via a browser.

Tip If you’re still unsure which plan to choose, or you’re looking for a detailed comparison chart of all the features available across the four plans, I suggest you head to the MYOB website (myob.com). Alternatively, find a great accountant and/or bookkeeper to advise you based on your business needs (and who knows, you may continue your collaboration from here and throughout your business journey — a good accountant or bookkeeper is a business essential!).

Warning Choose your plan carefully as moving up and down the plan levels has some limitations — for example, the move from MYOB Business Lite to MYOB Business Pro is easy, but moving from MYOB Business to MYOB AccountRight can be a long, manual task because you need to re-enter balances. However, you can migrate from an AccountRight plan to an MYOB Business plan and take your historical data with you (a process that MYOB will handle for you).

Starting your new MYOB file

With MYOB Business, you can choose to work anywhere, anytime, on any device — be it at the beach, on your phone, in front of the TV or in your home office. People can work more flexibly these days, so starting your MYOB file doesn’t need to be an office-bound exercise — you can get started whenever and wherever you may be if you have a suitable device in front of you.

Here are the first couple of steps to get you started:

Access MYOB Business atapp.myob.com.

When you purchase your MYOB subscription, you will be asked for your email and then prompted to set up a password for accessing your file.

Set up Two-Factor Authentication (2FA).

Two-Factor Authentication (2FA) is a secure sign-in process that combines something you know (like your password) with something you have (your phone or email). MYOB Business requires you to set up 2FA as part of your setup process to keep your data safe and secure. You can either choose to receive your 2FA code by email, or you can receive your code on your mobile device via an authenticator app; generally, your mobile device is more secure as you’ll almost always have it with you.

Warning Of course, it goes without saying — don’t share your password with anyone. Each user should have a unique login linked to their email, enabling a clear audit history to be attached to each user.

Tip MYOB is rolling out a third 2FA option (sending a code by text message to your smartphone), which may be accessible by the time you read this book — I know this would be my first choice for securely receiving a 2FA code.

I USE ACCOUNTRIGHT, WHAT ABOUT ME?

If you have an AccountRight subscription, everything that I cover in this book can also be applied to AccountRight when you access your online file via a web browser. MYOB Business and ‘AccountRight in a browser’ are effectively the same product. This ‘browser’ option isn’t intended to replace your current AccountRight subscription (and it won’t, as AccountRight has many features that aren’t available in MYOB Business yet); rather, the browser option has the advantage that you can work from any device, and provides access to some great features currently only available in MYOB Business, such as report customisation and report packs.

Trust me: Jump into your AccountRight file now and at the very top right you will see the Open in Web Browser option. Click through to explore this different way to use AccountRight.

When you first start experimenting with AccountRight in a browser, you’re likely to have the AccountRight software and the browser option open (and yes, you can work across both options simultaneously, as the data syncs as soon as you save). You may favour doing certain tasks in AccountRight and others via a browser (for example, allocating and searching bank transactions works well in a browser because of the additional bank feed features in MYOB Business, such as being able to edit bank transaction descriptions while keeping the original description visible, as well as the option to use allocation templates and add adjustments to transactions). It may take time to find your groove, but you’ll soon discover which functions you prefer to access using your AccountRight software, and which functions you prefer to access from a browser.

Note: You don’t need to download the AccountRight software to access your data via a browser. Simply open a web page and login at app.myob.com to access your AccountRight file from any device.

The only trick is to ensure that your company file is using the latest version of AccountRight. If it’s not, MYOB will prompt you to upgrade your file the first time you access your file via a browser. All AccountRight software can be downloaded and updated at myob.com (go to the Support tab, then Software Downloads). Using the latest version also ensures your file always has the latest compliance updates from the Australian Taxation Office (ATO) and fixes any bugs in the software to help your product work the best it can.

Using AccountRight in a browser might change the way you work for the better, so give it a go!

Setting up to be a winner

As with most things in life, success with SaaS is all about getting the setup right. While everything in your file (well, almost everything — just not your start date) can be fixed should you slightly biff some information in your setup, doing it right in the first instance will save you time in the long run.

Here’s a quick summary of the processes involved in getting set up with MYOB Business, so you know what to expect as you work through this book:

Get your business details ready.

Be sure you have the correct business ABN of the business (critical if you will be doing invoicing and payroll), the entity name, trading name, address, phone and email details at hand before you start setting up your file.

Decide on a start date (the opening balance date).

If you’re not sure what your start date should be, skip to the nearby sidebar ‘When is the best time to start?’ to help you decide on your opening balance date.

Tip It is also important to know your start year, not just the date. While it may seem obvious (it’s this year, surely?), it is worth knowing that you can go back and enter data for prior years if you need to. (Maybe you’ve been travelling in the Bahamas and not yet done last year’s returns and have lots to catch up on; if so, lucky you!)

Warning You may wish to discuss this opening balance date with your accountant or bookkeeper because after you begin to enter transactions, this date becomes locked and you can’t change it (unless you delete all data entered to date, but really who wants to waste time like that). So, be sure of this date!

Follow the guides on your Dashboard for getting started.

The first time you log in, these guides pop up at the top of your Dashboard based on the features available in your subscription. These guides step you through a quick setup for each feature. I highly recommend using these guides to set up MYOB — after all, a little help along the way is always a bonus! (I cover some of the key guides in the upcoming section ‘Using MYOB’s Getting Started Guides to Set Up Your File’.)

If you’re new to MYOB, take the time to have a good old stickybeak.

In the thick of this chapter, in the section ‘Getting into the Groove’, I take you on a grand tour.

Go to the Accounting menu and click Chart of Accounts. Customise this list to fit your business.

I always recommend tweaking your Chart of Accounts to fit your business, adding accounts, changing account names or deleting accounts that you don’t need. I explain how to add and edit accounts in Chapter 2, and how to record opening balances in Chapter 3.

Remember Connect your bank feeds.

I talk lots more about bank feeds in Chapter 5 (and I mean lots more, because I just love them!), where I explain how they work with MYOB and how to connect your bank feeds. I also show you how they may be the number one MYOB feature for reducing your data entry time, which helps you be more accurate and reconcile with ease. I suggest you connect your bank feeds as soon as possible.

Invite others to work with you.

If you have employees who are going to work in MYOB, you need to set them up with their own user access. Also share the love with your bookkeeper and accountant so they too can access your company file from anywhere, anytime. (I talk more about user roles later in this chapter in ‘Inviting Others to Access MYOB’.)

Enter some sales transactions.

If you create invoices to send to customers, recording sales is a great way to get started with getting to know MYOB. (I explain how to add customers in Chapter 2, how to enter opening balances in Chapter 3, and how to record sales in Chapter 4 — what a ride!)

Start creating your invoice templates.

The later section ‘Preparing for sales’ covers invoicing in more detail.

Record a few bills and expenses.

From the moment you start recording bills and expenses, you can start looking at your profit and how the business is tracking. For more about recording bills and expenses, see chapters 6 and 8.

If you buy, sell and track items (rather than services), set up your inventory.

If tracking stock is something your business needs, then head on to Chapter 10, read it faithfully, and set up your inventory before going any further.

If you have employees, have all their details ready for setting up payroll.

If you’re going to use payroll, you should do so from the very beginning of the payroll year (July). When you’ve completed the rest of your setup, hop to chapters 11 and 12, which cover payroll in depth.

Tip WHEN IS THE BEST TIME TO START?

The very best time of year to start recording your accounts is the start of the financial year (that’s 1 July for 99 per cent of Australian businesses). Even if July is long gone by the time you’re ready to get started, it’s still probably best to start by entering accounts from the beginning of that financial year.

Why? If you start on the first day of a new financial year, the transition from your old accounting system to your new one is a cinch. That’s because accounts are always finalised at the end of each financial year. These final accounts provide the opening balances for the following year and save you paying your accountant to draw up interim accounts.

In your MYOB Business file, you simply need to select an opening balance date (remember, once you start to enter transactions, this date becomes locked and can’t be changed). Your accountant and bookkeeper can guide you here if you’re unsure of the correct date to enter, especially if you’re not up to date with all your tax liabilities. The later section ‘Getting your settings right to save you time’ explains how you can change your opening balance date from the default date in MYOB.

Remember You never need to back up your data — MYOB Business will take care of your data for you. While the sound of this may scare some of you, in particular if you are an AccountRight user, be reassured that your data is being backed up automatically for you. The only kind of personal backup option you have in MYOB Business is exporting reports to Excel, and who has time for that?

Tip If you feel anxious about having some kind of tangible backup, you can ease your mind by creating a report pack (see Chapter 15) that includes all your financial reports and which you can export monthly. Save this monthly report pack in a secure place so you can access the data should you ever need to — or purely for reassurance purposes.

Gathering your wits about you

You wouldn’t set off across the Nullarbor Plain without water or fuel, would you? Nor should you attempt to set up MYOB without a couple of essentials close to hand to make your setup easier. Here’s what you need at the ready:

If you’re setting up MYOB for an established business, the most recent set of tax returns or final accounts you have available: Previous Profit & Loss reports and even tax returns come in handy, helping you to work out what accounts to include in your Chart of Accounts and opening balances.

Bank statements and credit card statements: You need bank statements so that you can enter the opening balance of your bank account for the date that you start using MYOB. Depending on whether or not you already have bank feeds activated, you may also need bank statements as a reference for recording transactions.

A list of who owes you money: It’s always cheering when you realise that if everyone coughed up tomorrow, you’d actually be quite rich.

A list of everyone you owe money to: If you intend to record supplier bills (I talk lots more about this decision in Chapter 8), make a list of everyone you owe money to at the time of starting your MYOB file. (Supplier statements are helpful when collating this information.)

Using MYOB’s Getting Started Guides to Set Up Your File

When you first log in to your MYOB file, your Dashboard is the first page that will display. Think of it like your home page. (I particularly like the positive affirmations MYOB shares with you every day here, such as ‘Attitude is everything’, ‘Make today count’ and ‘When you feel like quitting, remember why you started’!)

After the welcoming affirmation, you will see various ‘getting started’ guides listed (the suggested guides may vary depending on your role in the business, along with your industry and subscription features). These guides demonstrate MYOB’s features and help you customise and set up your file (see Figure 1-1).

FIGURE 1-1: When you first log in, MYOB provides a range of ‘getting started’ guides on your Dashboard to help you set up your file.

Simply click into the guide for each area of your setup (such as Connect to Your Bank or Upload Your Bills and Receipts, as shown in Figure 1-1), depending on what requires attention.

Warning Once you click on a guide and then return to your Dashboard (even if you haven’t run through the whole guide), that guide will no longer appear — so ensure you complete the guide before you navigate elsewhere. If you are confident you know what to do to set up your file, you can also click the ‘x’ in the top-right corner of the guide to remove it from your Dashboard rather than running through the stages of the guide. (Likewise, if one of the guides isn’t relevant to your business, such as Set Up Your Payroll — maybe you don’t yet have employees — you can simply remove it from your Dashboard by clicking the ‘x’.) And if you lose sight of one of the guides — maybe MYOB thinks you’ve already completed it fully because you opened it that one time — then hopefully you can find the information you need in this book!

Tip No time to look at the guides now? Don’t stress — these tasks will remain on your Dashboard until you complete them, so you can come back later (as long as you haven’t opened the guide yet).

Tip With software changing so often, it can be hard to keep up with all the new features and the way they work. To help with this, on the menu bar there is a question mark symbol that opens an in-product MYOB Help window for the page you’re on. The format is always the same, no matter what page you’re on — it gives you an overview of the current page (for example, the Dashboard), some useful FAQs and links to all the relevant Help information relating to the current page.

The following sections introduce how to make your MYOB Business file work for your business.

Getting your settings right to save you time

Before you get too deep into completing your setup, your first stop on your Dashboard should be to review your Business Settings. Your Business Settings need your attention early as many other setup steps will pull information from here into other areas of MYOB Business.

Remember A note here on finding your Settings: At the time of writing, you can find your Settings by clicking your business’s name in the top-right corner of your screen and then selecting from the drop-down list of Settings options that appear (for example, Business Settings, Sales Settings, Purchases Settings … you get the idea!). However, a future menu layout may see the Settings being promoted to the Dashboard, where the Settings menu will be visible from all pages. Wherever your Settings are found when you come to use this book, I’m sure you will find that your Settings options are much the same. I discuss all your Settings in this and the following sections.

On the Business Settings page, be sure your business and trading names are correct, along with your ABN and contact details. Your industry details are optional, but I recommend choosing a specific industry code as this may help with the setup of your file in particular areas, such as the Chart of Accounts. As recommended in the sidebar ‘When is the best time to start?’, have a chat with your accountant or bookkeeper about what your opening balance date should be (you need to get this right before you start to enter transactions).

Warning You should also chat to your accountant or bookkeeper before choosing the Start New Financial Year option (under the current financial year date) as this should usually be left to the professionals. Why? Because it can impact your reporting if you start a new financial year at the wrong time, and this change cannot be reversed once you start to enter data.

At this point you can continue to review the other settings options available, or go back to the Dashboard and complete the guides first. Here’s a rundown of the other settings and functions you can adjust so that MYOB works the way you need:

Income Allocation: This setting can be used to set up how income is allocated to stakeholders in a company, partnership or unit trust.

Tip Specific Chart of Accounts items need to be set up for these stakeholders, so good accounting knowledge is required here, as is a clear understanding of your business structure. Your accountant or bookkeeper may be the best person to set this up for you when needed.

Sales Settings, Payroll Settings and Purchases Settings: These key settings are covered in depth in their respective chapters: Chapter 4 for sales, chapters 11 and 12 for payroll, and Chapter 8 for purchases.

Report Settings: This is where you set your reporting methods for accounting and GST (either Accruals or Cash) and how you want figures to be displayed in your reports. If you’re unsure, your accountant can offer some guidance. I cover reporting in detail in Chapter 15.

Users: Turn to the later section ‘Inviting Others to Access MYOB’ for more on user access.

Import and Export Data: Here, you can import charts, contacts, employees, items and timesheets if you have this information in another application and you want to get this data into your MYOB file quickly (saving data entry time). The export side tends to be used by your accountant when they need to get your data out and into their tax software to prepare your financials at the end of year.

Warning Importing data into MYOB does take some skill to get the template set up correctly. If you click on the Help question mark while on this page, MYOB offers some tips to help you get started, as well as some templates you can use to get the formatting right when you import data.

Three other areas also appear when you click your business’s name:

My Account: Manage your MYOB subscription here, including upgrading your subscription, updating your credit card details or viewing your bills.

Contact Support: Unless your support needs are urgent and merit a phone call to MYOB, you can use this section to send a message directly to MYOB. A support agent will email you to resolve your issue or collect more information if needed.

App Marketplace: MYOB has a whole ecosystem in place to look after other aspects your business may need, specific to your industry or business size perhaps. As your business grows, adding apps may help bring new workflows, efficiencies and scalability to your business and expand the impact of your MYOB Business platform.

Tip The apps here are provided by third parties and integrate with your MYOB software, and there are hundreds to explore. The App Marketplace has a search feature you can use to peruse the available apps and work out what your business may need. Note: Some apps only integrate with AccountRight or MYOB Business, while others integrate with both, so be sure to check out the compatibility of each app.

Setting up your Chart of Accounts

After you have reviewed all your settings, I recommend you review your Chart of Accounts (which you can find by heading to the Accounting menu and selecting Chart of Accounts from the drop-down list). The default Chart of Accounts that appears for you is based on the industry you select when you first create your company file and/or the specific industry code you select in the Business Settings (refer to the preceding section). The tax codes shown will also reflect whether you select GST Registered or not when you create your file.

If you’re in a hurry, you don’t have to make any changes to your Chart of Accounts right now — you can always come back. However, if you have the time, you’re best to start by customising your Chart of Accounts before you go on so that it has all the accounts you need for your business. Go to Chapter 2 to find out how to customise your chart so it’s fit for your business purposes, and head to Chapter 3 to find out how to add account opening balances to get you off to a good start.

Tip You don’t need to scroll down for miles to look through your accounts. Use the tabs across the top of the page to take you direct to the different account types, such as Income or Expenses accounts.

Connecting bank feeds

Bank feeds replace the need for you to enter transactions manually, freeing up time for you to do other things you enjoy more in your business.

Remember Rest assured, adding bank feeds doesn’t give anyone at MYOB permission to access your bank! The best way to think of bank feeds is as an electronic copy of your bank transactions that your bank is simply passing to MYOB on your behalf.

The getting started guide ‘Connect to Your Bank’ is a great place to find out how to connect your bank feeds, but if you find you need a little more help then Chapter 5 takes you through all things relating to bank feeds.

Preparing for sales

If you plan to use MYOB to create invoices for your customers, customising your Sales Settings is a wise move.

I don’t need to bore you by explaining every little itsy bit (these explanations are reserved for Chapter 4); instead, I clarify here the stuff most likely to cause you strife:

Layout. If you’re not sure what layout to select, I suggest you click the Services and Items layout as the default. This layout works well not just for items, but for services too. To help you decide on the best layout for your business, see Chapter 4.

Templates. Create an invoice template to suit your business by clicking the Create Template button. Name this template (so that if you create other invoice templates, they are identifiable by name) and mark if you want this to be your default template. You can add a logo and coloured lines, and select the business details you want to show on your invoice (including where they appear).

You can also select at the top right if you want this same template to be used on your Quotes and Statements. When you’re done, hit the Save button.

Payments. Select the payment terms you are offering to your customers, and add your bank account details so that customers can pay by direct deposit.

Tip You can also set up Online Invoice Payments (OIP) here so customers can pay by Visa, Mastercard, Amex, Apple Pay and Google Pay. I cover OIP and how it may help improve the cashflow of a business and help you get paid faster in Chapter 7.

Notes to Customer. Customise the message at the bottom of your invoice by clicking Create Note (give the Note a name and add the text you want). Chapter 4 covers more about Notes and how to create great invoices.

Email Defaults. As your invoices are generally sent via email directly from your file, you need to set the Reply-to Email Address for any replies from the customers receiving your invoices. You can also set a default email subject and generic email message, helping customers to recognise who the email is from and what it contains.

Tip Reminders. This is a definite game-changer. If you are on top of allocating deposits as soon as they hit your bank, you will want to turn this feature on. Without even logging into your file, MYOB will send clients invoice copies as a reminder when they are overdue. Yes, you heard that right. MYOB will do all the hard work for you — after all it is the squeaky wheel that gets the oil! Chapter 7 talks more about this feature.

eInvoicing. This is the new kid on the block and still a pretty novel concept. eInvoicing sends and receives electronic invoices (eInvoices) via a secure gateway (rather than by email) directly between different accounting services; for example, if a customer uses Xero, MYOB can send your invoice straight into your customer’s Xero account and vice-versa. Setting this up takes a few minutes and offers fast and accurate data entry and a