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    Healthcare in Practice: Communicating Principles of Practice in Health and Social Care
    Healthcare in Practice: Communicating Principles of Practice in Health and Social Care
    Healthcare in Practice: Communicating Principles of Practice in Health and Social Care
    Ebook128 pages1 hour

    Healthcare in Practice: Communicating Principles of Practice in Health and Social Care

    By Oguchi Martins Egbujor

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    About this ebook

    This book is about communicating the principles of practices in healthcare sector. Healthcare industry is highly regulated. There are laws, regulations and policies guiding the practice in healthcare. Practitioners have to guide themselves with various rules and regulations and to communicate these rules and regulations effectively. Daily routine of any practitioner in healthcare is based on the implementation of regulations and policies. The clients or customers of healthcare section have been given their rights and privileges and any healthcare practitioner has to acquaint himself or herself with the procedures of implementing these regulations and policies. To assist the healthcare practitioners and students, this book is written to be used as reference point on how to implement the daily routines of healthcare practitioners.
    LanguageEnglish
    PublisherAuthorHouse UK
    Release dateOct 15, 2020
    ISBN9781728356594
    Healthcare in Practice: Communicating Principles of Practice in Health and Social Care

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      Book preview

      Healthcare in Practice - Oguchi Martins Egbujor

      HEALTHCARE

      IN PRACTICE

      COMMUNICATING PRINCIPLES OF

      PRACTICE IN HEALTH

      AND SOCIAL CARE

      OGUCHI MARTINS EGBUJOR

      41347.png

      AuthorHouse™ UK

      1663 Liberty Drive

      Bloomington, IN 47403 USA

      www.authorhouse.co.uk

      Phone: UK TFN: 0800 0148641 (Toll Free inside the UK)

      UK Local: 02036 956322 (+44 20 3695 6322 from outside the UK)

      © 2020 Oguchi Martins Egbujor. All rights reserved.

      No part of this book may be reproduced, stored in a retrieval system, or transmitted by any means without the written permission of the author.

      Published by AuthorHouse 10/15/2020

      ISBN: 978-1-7283-5657-0 (sc)

      ISBN: 978-1-7283-5658-7 (hc)

      ISBN: 978-1-7283-5659-4 (e)

      Any people depicted in stock imagery provided by Getty Images are models,

      and such images are being used for illustrative purposes only.

      Certain stock imagery © Getty Images.

      Because of the dynamic nature of the Internet, any web addresses or links contained in this book may have changed since publication and may no longer be valid. The views expressed in this work are solely those of the author and do not necessarily reflect the views of the publisher, and the publisher hereby disclaims any responsibility for them.

      Contents

      The Communication Boundary

      Purpose of Communication in Healthcare Sector

      Communicating Effectively

      Building Good Relationship

      Communication in Healthcare Sector

      How Does Communication Work In Practice

      Principles of Care

      Forms of Communication

      Verbal Communication

      Non-verbal Communication

      Types of Communication

      Characteristics of Verbal Communication

      The Cobweb of Messaging

      Environmental Characteristics of Communication

      Techniques for One-on-One Communication

      Communication Skills

      Barrier to Communication

      Interpersonal Communication Skills

      Principles Enabling Communication in Healthcare Provision

      Principles and code of Practice in Healthcare Sector

      Code of Practice for Doctors in England

      Code of Practice for Nursing and Midwifery

      Code of Conduct for Healthcare Support Workers and Adult Social Care Workers

      The Rules and Regulations Guiding Healthcare Sector

      The Key Lines of Enquiries (KLOE)

      The Five Domains of fundamental standards as explained by CQC:

      6Cs Care Values

      The Fundamental Standards of Care

      Care Quality Commission: Fundamental Standards Explained

      Organisations and Managers Only

      HealthCare Organisations and Their Legal Duties

      Organisational Systems and Procedures for Compliance of the Law

      Healthcare Organisations and workers must comply with the law

      Quality Compliance System

      Local Policies and Procedures for Good Practice

      Caldicott Seven (7) Principles (To Share or Not to Share) September 2013

      HSCIC 2013: The Five (5) Rules of Confidentiality Disclosure

      Health and Safety at Work 1974 and the Management of Health and Safety at Work Regulations 1999

      Application of COSHH Regulations 2002

      Application of RIDDOR 1995

      Equality Act 2010 and Human Rights Act 1998

      The Care Act 2014: Safeguarding Vulnerable Group (Adults at risk)

      Legislations Guiding Safeguarding Vulnerable Group

      National Framework Standards and Safeguarding

      The Manual Handling Operations Regulations 1992

      The Duty of Employees

      HSE Advice for Workers and Employers

      Employees have general health and safety duties to:

      Care Plan

      Monitoring and Review of Health and Safety at Work

      Types of Monitoring

      Working in Partnership

      Partnership Working, Care Plan and the Service Users

      Coronavirus (COVID-19) Pandemic: Information for Providers

      Useful Information

      About the Author

      AU%20Photo-GS.jpg

      Oguchi Martins Egbujor FCMI is a UK based Lecturer in Business and Management, and Health and Social Care. Oguchi has over ten years of teaching and assessment experience. He had taught in various programmes relating to Business Management and Health and Social Care from BTEC HND to BA Business and Management. Oguchi specializes in Strategic Management and Strategic Human Resource Management though he teaches other business subjects effectively. Oguchi Martins Egbujor is a contributor to international issues concerning the education and development of mankind.

      The Communication Boundary

      Communication in this book is relating to healthcare professional-patient relationship as described by the Health and Social Care Act 2008 (Regulated Activities) regulations 2014, and to be focused on achieving the fundamental purpose of communicating in healthcare sector. It is essential to set the context in which this book is written. Communication as mentioned in this book is that which is carried out by the following:

      ➢ Healthcare professional means a person who is registered as a member of any profession to which section 60 (2) of the Health Act 1999 (13) (regulation of health professions, social workers, other care workers, etc) applies.

      ➢ Personal care means physical assistance given to a person in connection with:-

      1. eating or drinking (including the maintenance of established parenteral nutrition)

      2. toileting (including in relation to the process of menstruation)

      3. washing or bathing

      4. dressing

      5. oral care

      6. the skin, hair and nails (with the exception of nail care provided by a chiropodist or podiatrist)

      It is therefore, obvious that Communication in this book is any interrelationship and interaction taking place within the context and environment as described above.

      01.jpg

      Purpose of Communication

      in Healthcare Sector

      The purpose of communication in healthcare sector is to create understanding between care provider and the care receiver. That is the care professionals and their clients that include the patients, family, friends

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