Continual Process Improvement - An Essential Discipline of Successful Clubs
By Ed Rehkopf
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About this ebook
Ed Rehkopf
Ed Rehkopf is a retired hospitality veteran. During his long and varied career, he has managed two historic university-owned hotels, managed at a four-star desert resort, directed operations for a regional hotel chain, opened two golf and country clubs, worked in golf course development, and launched an operations resource website for the hospitality industry.
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Continual Process Improvement - An Essential Discipline of Successful Clubs - Ed Rehkopf
Continual Process Improvement - An Essential Discipline of Successful Clubs
By: Ed Rehkopf
Copyright@2019 Ed Rehkopf
All rights reserved. This book or any portion thereof may not be reproduced or used in any manner whatsoever without the express written permission of the publisher except for the use of brief quotations in a book review or scholarly journal.
ISBN: 978-1-79477-084-3
Private Club Performance Management
1870 Centenary Church Road
Mount Ulla, North Carolina, 28125
www.privateclubspm.com
Continual Process Improvement - An Essential Discipline of Successful Clubs
We do not live in a static world and our ability to continually evolve our business, products, and services to exceed the expectations of our members is critical to our success.
Given the many details associated with managing a quality private club, it is imperative that leaders commit to and promote a process of continual improvement in all areas