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Vendor Management A Complete Guide - 2020 Edition
Vendor Management A Complete Guide - 2020 Edition
Vendor Management A Complete Guide - 2020 Edition
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Vendor Management A Complete Guide - 2020 Edition

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Does it use a model-driven approach to change management? Why do you have performance management systems in your organization? How do you address the references section of an RFP? Does the vendor offer local support in the local language for fast and clear response to issues? Has a resource management plan been created?

This astounding Vendor Management self-assessment will make you the accepted Vendor Management domain master by revealing just what you need to know to be fluent and ready for any Vendor Management challenge.

How do I reduce the effort in the Vendor Management work to be done to get problems solved? How can I ensure that plans of action include every Vendor Management task and that every Vendor Management outcome is in place? How will I save time investigating strategic and tactical options and ensuring Vendor Management costs are low? How can I deliver tailored Vendor Management advice instantly with structured going-forward plans?

There’s no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Vendor Management essentials are covered, from every angle: the Vendor Management self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Vendor Management outcomes are achieved.

Contains extensive criteria grounded in past and current successful projects and activities by experienced Vendor Management practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Vendor Management are maximized with professional results.

Your purchase includes access details to the Vendor Management self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria:

- The latest quick edition of the book in PDF

- The latest complete edition of the book in PDF, which criteria correspond to the criteria in...

- The Self-Assessment Excel Dashboard

- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

- In-depth and specific Vendor Management Checklists

- Project management checklists and templates to assist with implementation

INCLUDES LIFETIME SELF ASSESSMENT UPDATES

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

LanguageEnglish
Publisher5STARCooks
Release dateJan 19, 2020
ISBN9781867358633
Vendor Management A Complete Guide - 2020 Edition

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    Book preview

    Vendor Management A Complete Guide - 2020 Edition - Gerardus Blokdyk

    Vendor Management

    Complete Self-Assessment Guide

    The guidance in this Self-Assessment is based on Vendor Management best practices and standards in business process architecture, design and quality management. The guidance is also based on the professional judgment of the individual collaborators listed in the Acknowledgments.

    Notice of rights

    You are licensed to use the Self-Assessment contents in your presentations and materials for internal use and customers without asking us - we are here to help.

    All rights reserved for the book itself: this book may not be reproduced or transmitted in any form by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher.

    The information in this book is distributed on an As Is basis without warranty. While every precaution has been taken in the preparation of he book, neither the author nor the publisher shall have any liability to any person or entity with respect to any loss or damage caused or alleged to be caused directly or indirectly by the instructions contained in this book or by the products described in it.

    Trademarks

    Many of the designations used by manufacturers and sellers to distinguish their products are claimed as trademarks. Where those designations appear in this book, and the publisher was aware of a trademark claim, the designations appear as requested by the owner of the trademark. All other product names and services identified throughout this book are used in editorial fashion only and for the benefit of such companies with no intention of infringement of the trademark. No such use, or the use of any trade name, is intended to convey endorsement or other affiliation with this book.

    Copyright © by The Art of Service

    http://theartofservice.com

    [email protected]

    About The Art of Service

    The Art of Service, Business Process Architects since 2000, is dedicated to helping stakeholders achieve excellence.

    Defining, designing, creating, and implementing a process to solve a stakeholders challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department.

    Unless you’re talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions.

    Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’

    With The Art of Service’s Standard Requirements Self-Assessments, we empower people who can do just that — whether their title is marketer, entrepreneur, manager, salesperson, consultant, Business Process Manager, executive assistant, IT Manager, CIO etc... —they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.

    Contact us when you need any support with this Self-Assessment and any help with templates, blue-prints and examples of standard documents you might need:

    http://theartofservice.com

    [email protected]

    Included Resources - how to access

    Included with your purchase of the book is the Vendor Management Self-Assessment Spreadsheet Dashboard which contains all questions and Self-Assessment areas and auto-generates insights, graphs, and project RACI planning - all with examples to get you started right away.

    How? Simply send an email to

    [email protected]

    with this books’ title in the subject to get the Vendor Management Self Assessment Tool right away.

    You will receive the following contents with New and Updated specific criteria:

    •The latest quick edition of the book in PDF

    •The latest complete edition of the book in PDF, which criteria correspond to the criteria in...

    •The Self-Assessment Excel Dashboard, and...

    •Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

    •In-depth specific Checklists covering the topic

    •Project management checklists and templates to assist with implementation

    INCLUDES LIFETIME SELF ASSESSMENT UPDATES

    Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

    Get it now- you will be glad you did - do it now, before you forget.

    Send an email to [email protected] with this books’ title in the subject to get the Vendor Management Self Assessment Tool right away.

    Purpose of this Self-Assessment

    This Self-Assessment has been developed to improve understanding of the requirements and elements of Vendor Management, based on best practices and standards in business process architecture, design and quality management.

    It is designed to allow for a rapid Self-Assessment to determine how closely existing management practices and procedures correspond to the elements of the Self-Assessment.

    The criteria of requirements and elements of Vendor Management have been rephrased in the format of a Self-Assessment questionnaire, with a seven-criterion scoring system, as explained in this document.

    In this format, even with limited background knowledge of Vendor Management, a manager can quickly review existing operations to determine how they measure up to the standards. This in turn can serve as the starting point of a ‘gap analysis’ to identify management tools or system elements that might usefully be implemented in the organization to help improve overall performance.

    How to use the Self-Assessment

    On the following pages are a series of questions to identify to what extent your Vendor Management initiative is complete in comparison to the requirements set in standards.

    To facilitate answering the questions, there is a space in front of each question to enter a score on a scale of ‘1’ to ‘5’.

    1 Strongly Disagree

    2 Disagree

    3 Neutral

    4 Agree

    5 Strongly Agree

    Read the question and rate it with the following in front of mind:

    ‘In my belief,

    the answer to this question is clearly defined’.

    There are two ways in which you can choose to interpret this statement;

    1.how aware are you that the answer to the question is clearly defined

    2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.

    A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.

    After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Vendor Management Scorecard on the second next page of the Self-Assessment.

    Your completed Vendor Management Scorecard will give you a clear presentation of which Vendor Management areas need attention.

    Vendor Management

    Scorecard Example

    Example of how the finalized Scorecard can look like:

    Vendor Management

    Scorecard

    Your Scores:

    BEGINNING OF THE

    SELF-ASSESSMENT:

    Table of Contents

    About The Art of Service7

    Included Resources - how to access7

    Purpose of this Self-Assessment9

    How to use the Self-Assessment10

    Vendor Management

    Scorecard Example12

    Vendor Management

    Scorecard13

    BEGINNING OF THE

    SELF-ASSESSMENT:14

    CRITERION #1: RECOGNIZE15

    CRITERION #2: DEFINE:24

    CRITERION #3: MEASURE:37

    CRITERION #4: ANALYZE:48

    CRITERION #5: IMPROVE:61

    CRITERION #6: CONTROL:78

    CRITERION #7: SUSTAIN:90

    Vendor Management and Managing Projects, Criteria for Project Managers:138

    1.0 Initiating Process Group: Vendor Management139

    1.1 Project Charter: Vendor Management141

    1.2 Stakeholder Register: Vendor Management143

    1.3 Stakeholder Analysis Matrix: Vendor Management144

    2.0 Planning Process Group: Vendor Management146

    2.1 Project Management Plan: Vendor Management148

    2.2 Scope Management Plan: Vendor Management150

    2.3 Requirements Management Plan: Vendor Management152

    2.4 Requirements Documentation: Vendor Management154

    2.5 Requirements Traceability Matrix: Vendor Management156

    2.6 Project Scope Statement: Vendor Management158

    2.7 Assumption and Constraint Log: Vendor Management160

    2.8 Work Breakdown Structure: Vendor Management162

    2.9 WBS Dictionary: Vendor Management164

    2.10 Schedule Management Plan: Vendor Management167

    2.11 Activity List: Vendor Management169

    2.12 Activity Attributes: Vendor Management171

    2.13 Milestone List: Vendor Management173

    2.14 Network Diagram: Vendor Management175

    2.15 Activity Resource Requirements: Vendor Management177

    2.16 Resource Breakdown Structure: Vendor Management178

    2.17 Activity Duration Estimates: Vendor Management180

    2.18 Duration Estimating Worksheet: Vendor Management182

    2.19 Project Schedule: Vendor Management184

    2.20 Cost Management Plan: Vendor Management186

    2.21 Activity Cost Estimates: Vendor Management188

    2.22 Cost Estimating Worksheet: Vendor Management190

    2.23 Cost Baseline: Vendor Management192

    2.24 Quality Management Plan: Vendor Management194

    2.25 Quality Metrics: Vendor Management196

    2.26 Process Improvement Plan: Vendor Management198

    2.27 Responsibility Assignment Matrix: Vendor Management200

    2.28 Roles and Responsibilities: Vendor Management202

    2.29 Human Resource Management Plan: Vendor Management204

    2.30 Communications Management Plan: Vendor Management206

    2.31 Risk Management Plan: Vendor Management208

    2.32 Risk Register: Vendor Management210

    2.33 Probability and Impact Assessment: Vendor Management212

    2.34 Probability and Impact Matrix: Vendor Management214

    2.35 Risk Data Sheet: Vendor Management216

    2.36 Procurement

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