PMO A Clear and Concise Reference
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About this ebook
Do we aggressively reward and promote the people who have the biggest impact on creating excellent PMO services/products? How closely related should the cost of a PMO be to its value to the organization? What are the long-term PMO goals? How can you measure PMO in a systematic way? Are there recognized PMO problems?
This exclusive PMO self-assessment will make you the assured PMO domain assessor by revealing just what you need to know to be fluent and ready for any PMO challenge.
How do I reduce the effort in the PMO work to be done to get problems solved? How can I ensure that plans of action include every PMO task and that every PMO outcome is in place? How will I save time investigating strategic and tactical options and ensuring PMO costs are low? How can I deliver tailored PMO advice instantly with structured going-forward plans?
There’s no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all PMO essentials are covered, from every angle: the PMO self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that PMO outcomes are achieved.
Contains extensive criteria grounded in past and current successful projects and activities by experienced PMO practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in PMO are maximized with professional results.
Your purchase includes access details to the PMO self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria:
- The latest quick edition of the book in PDF
- The latest complete edition of the book in PDF, which criteria correspond to the criteria in...
- The Self-Assessment Excel Dashboard, and...
- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
…plus an extra, special, resource that helps you with project managing.
INCLUDES LIFETIME SELF ASSESSMENT UPDATES
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
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Book preview
PMO A Clear and Concise Reference - Gerardus Blokdyk
About The Art of Service
The Art of Service, Business Process Architects since 2000, is dedicated to helping stakeholders achieve excellence.
Defining, designing, creating, and implementing a process to solve a stakeholders challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department.
Unless you’re talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions.
Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’
With The Art of Service’s Standard Requirements Self-Assessments, we empower people who can do just that — whether their title is marketer, entrepreneur, manager, salesperson, consultant, Business Process Manager, executive assistant, IT Manager, CIO etc... —they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.
Contact us when you need any support with this Self-Assessment and any help with templates, blue-prints and examples of standard documents you might need:
http://theartofservice.com
Acknowledgments
This checklist was developed under the auspices of The Art of Service, chaired by Gerardus Blokdyk.
Representatives from several client companies participated in the preparation of this Self-Assessment.
Our deepest gratitude goes out to Matt Champagne, Ph.D. Surveys Expert, for his invaluable help and advise in structuring the Self Assessment.
In addition, we are thankful for the design and printing services provided.
Included Resources - how to access
Included with your purchase of the book is the PMO Self-Assessment Spreadsheet Dashboard which contains all questions and Self-Assessment areas and auto-generates insights, graphs, and project RACI planning - all with examples to get you started right away.
How? Simply send an email to
with this books’ title in the subject to get the PMO Self Assessment Tool right away.
You will receive the following contents with New and Updated specific criteria:
•The latest quick edition of the book in PDF
•The latest complete edition of the book in PDF, which criteria correspond to the criteria in...
•The Self-Assessment Excel Dashboard, and...
•Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
•…plus an extra, special, resource that helps you with project managing.
INCLUDES LIFETIME SELF ASSESSMENT UPDATES
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Get it now- you will be glad you did - do it now, before you forget.
Send an email to [email protected] with this books’ title in the subject to get the PMO Self Assessment Tool right away.
Your feedback is invaluable to us
If you recently bought this book, we would love to hear from you!
You can do this by writing a review on amazon (or the online store where you purchased this book) about your last purchase! As part of our continual service improvement process, we love to hear real client experiences and feedback.
How does it work?
To post a review on Amazon, just log in to your account and click on the Create Your Own Review button (under Customer Reviews) of the relevant product page. You can find examples of product reviews in Amazon. If you purchased from another online store, simply follow their procedures.
What happens when I submit my review?
Once you have submitted your review, send us an email at
[email protected] with the link to your review so we can properly thank you for your feedback.
Purpose of this Self-Assessment
This Self-Assessment has been developed to improve understanding of the requirements and elements of PMO, based on best practices and standards in business process architecture, design and quality management.
It is designed to allow for a rapid Self-Assessment to determine how closely existing management practices and procedures correspond to the elements of the Self-Assessment.
The criteria of requirements and elements of PMO have been rephrased in the format of a Self-Assessment questionnaire, with a seven-criterion scoring system, as explained in this document.
In this format, even with limited background knowledge of PMO, a manager can quickly review existing operations to determine how they measure up to the standards. This in turn can serve as the starting point of a ‘gap analysis’ to identify management tools or system elements that might usefully be implemented in the organization to help improve overall performance.
How to use the Self-Assessment
On the following pages are a series of questions to identify to what extent your PMO initiative is complete in comparison to the requirements set in standards.
To facilitate answering the questions, there is a space in front of each question to enter a score on a scale of ‘1’ to ‘5’.
1 Strongly Disagree
2 Disagree
3 Neutral
4 Agree
5 Strongly Agree
Read the question and rate it with the following in front of mind:
‘In my belief,
the answer to this question is clearly defined’.
There are two ways in which you can choose to interpret this statement;
1.how aware are you that the answer to the question is clearly defined
2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.
A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.
After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the PMO Scorecard on the second next page of the Self-Assessment.
Your completed PMO Scorecard will give you a clear presentation of which PMO areas need attention.
PMO
Scorecard Example
Example of how the finalized Scorecard can look like:
PMO
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service7
Acknowledgments8
Included Resources - how to access8
Your feedback is invaluable to us10
Purpose of this Self-Assessment10
How to use the Self-Assessment11
PMO
Scorecard Example13
PMO
Scorecard14
BEGINNING OF THE
SELF-ASSESSMENT:15
CRITERION #1: RECOGNIZE16
CRITERION #2: DEFINE:23
CRITERION #3: MEASURE:34
CRITERION #4: ANALYZE:47
CRITERION #5: IMPROVE:55
CRITERION #6: CONTROL:67
CRITERION #7: SUSTAIN:78
PMO and Managing PMO Projects, Criteria for PMO Project Managers:120
PMO: Duration Estimating Worksheet121
PMO: Probability and Impact Assessment123
PMO: PMO Project Performance Report125
PMO: Activity Resource Requirements126
PMO: Procurement Management Plan128
PMO: Requirements Management Plan130
PMO: Risk Register132
PMO: Monitoring and Controlling Process Group134
PMO: Procurement Audit136
PMO: Probability and Impact Matrix137
PMO: Decision Log139
PMO: Team Member Status Report141
PMO: Change Log143
PMO: Closing Process Group145
PMO: Initiating Process Group147
PMO: Formal Acceptance149
PMO: Stakeholder Register150
PMO: Stakeholder Management Plan151
PMO: Planning Process Group153
PMO: Issue Log155
PMO: Risk Data Sheet156
PMO: Milestone List158
PMO: Cost Estimating Worksheet160
PMO: Lessons Learned162
PMO: Team Operating Agreement164
PMO: PMO Project Portfolio management166
PMO: Change Management Plan168
PMO: Risk Management Plan170
PMO: Assumption and Constraint Log172
PMO: Team Directory174
PMO: PMO Project or Phase Close-Out176
PMO: Earned Value Status177
PMO: Work Breakdown Structure178
PMO: PMO Project Scope Statement180
PMO: Variance Analysis182
PMO: Quality Audit183
PMO: Activity Cost Estimates186
PMO: Scope Management Plan188
PMO: PMO Project Management Plan190
PMO: Cost Management Plan192
PMO: