Carol Deutschlander, Certified Business Analyst Professional (CBAP), is a business analysis manager with Home Hardware Stores, Ltd., Canada. She is an active supporter of the International Institut...view moreCarol Deutschlander, Certified Business Analyst Professional (CBAP), is a business analysis manager with Home Hardware Stores, Ltd., Canada. She is an active supporter of the International Institute of Business Analysis (IIBA) and has served on various committees, including the IIBA’s International Board of Directors.view less