I won’t buy Dell again following hack
I was one of the people unfortunate enough to receive an email from Dell confirming that my details had been stolen in the recent hack (Issue 684, page 10). I’m more disappointed than angry about the hack, but I’m absolutely furious about the tone Dell uses in the email.
Fine, it tells us that no payment details, phone numbers or email addresses were taken. But then it claims the theft of names, home addresses and purchase data poses “no significant risk” to us. Are they being serious? Don’t they know how easy it is for scammers to obtain email addresses and phone numbers from other sources once they have names and home addresses? Give me a day off work and criminal intent and I bet even I could work it out.
Dell was also wrong not to mention the scale of the leak. If 49 million records have been stolen, that makes it an attractive batch for criminal gangs to buy. They’ll want a return for their money, so they’ll
