Toxic Leaders and Tough Bosses: Organizational Guardrails to Keep High Performers on Track

Teresa A. Daniel

Published by De Gruyter 2024

Toxic Leaders and Tough Bosses

Organizational Guardrails to Keep High Performers on Track

Teresa A. Daniel

https://doi.org/10.1515/9783111201771

Overview
Contents

About this book

Toxic work culture is driving away 1 in 5 employees at an annual cost of US $44.6 billion to American organizations. Yet ironically, toxic leaders often achieve stellar financial profits, continue to get promoted and remain in their leadership roles.

In Toxic Leaders and Tough Bosses - Organizational Guardrails to Keep High Performers on Track, employment law attorney Teresa A. Daniel JD, PhD, draws upon numerous studies and interviews to show the real, devastating impact of toxic workplace culture and why leaders must care.

This book discusses what signs to look out for in a toxic workplace, factors that promote toxic behavior, types of leaders and how they impact their organization, the role of HR in managing employee wellbeing, and what to look out for in exceptional leaders. With evidence-based strategies for building stronger workplace culture, including tools to help organizations develop better leaders and managers, it makes a compelling case for eradicating toxic leaders as a priority.

Toxic Leaders and Tough Bosses is for organizational leaders, mid-level managers, supervisors, HR practitioners and anyone else invested in implementing new, tried and tested ideas to improve their organization's culture to create and sustain its optimum success.

Based on evidence-based research conducted both in the USA and globally.
Examines differences between toxic leaders and tough bosses.
Provides a roadmap to help organizations ensure they are not inadvertently rewarding the bad behavior.

Author / Editor information

Dr. Teresa A. Daniel serves as Dean and Professor-Human Resource Leadership Programs at Sullivan University based in Louisville, Kentucky, USA.

She has a significant body of research in human resource management (HR) with an emphasis on two primary areas of inquiry: counterproductive work behaviors (focused on workplace bullying, sexual harassment, and toxic leadership), and HR’s unique role and its impact on organizational effectiveness (primarily in the management of toxic workplace emotions, responding to situations of workplace bullying and harassment, dealing with toxic leaders, building positive work cultures, and the management of people during mergers and acquisitions). She provides consulting services focused on these topics at InterConnections LLC.

Dr. Daniel’s research has been actively supported by the national Society for Human Resource Management (SHRM) through the publication of numerous articles, interviews, and books. Her newest work is Organizational Toxin Handlers: The Critical Role of HR, OD, and Coaching Practitioners in Managing Toxic Workplace Situations (Palgrave Macmillan, 2020). She is also the co-author of two books with Dr. Gary Metcalf titled Stop Bullying at Work: Strategies and Tools for HR, Legal & Risk Management Professionals (SHRM, 2016) and The Management of People in Mergers & Acquisitions (Quorum Books, 2001).

She was honored as an Initial Fellow of the International Academy on Workplace Bullying, Mobbing, and Abuse in 2014 and received the Distinguished Alumnus Award at Centre College in 2002. Most recently, she was the 2019 Grand Prize Winner of the national SHRM HR Haiku contest.

Reviews

Drawing on years of research and experience in the fields of HR management and employment law, Toxic Leaders and Tough Bosses provides practical strategies that organizational leaders, HR practitioners, and workplace coaches can take to keep high performers on track, address problems should they arise, and prevent toxicity from occurring in the first place.

Lynn Harrison, PhD, Master Certified Coach, Coaching Supervisor (and total fan of Teri Daniel)

Toxic Leaders and Tough Bosses: Organizational Guardrails to Keep High Performers on Track offers helpful and much needed guidance to identify and eliminate the toxic leaders that drive away employees and ruin workplaces cultures.

Ellen Pinkos Cobb, Attorney & Author of Managing Psychosocial Hazards and Work-Related Stress in Today's Work Environment

Toxic and bullying leaders permeate all sectors and organizations, causing billions in lost employee productivity, absenteeism and turnover. In Toxic Leaders and Tough Bosses: Organizational Guardrails to Keep High-Performers on Track. Dr. Teresa Daniel delivers a rare achievement: a book that provides background, context and actionable guidance for C-Suite leaders, HR professionals, and supervisors who wish to be tough--effective, yet kind--leaders. Dr. Daniel even provides guidance and recommendations for employees suffering currently under toxic and bullying supervisors. Meticulously referenced with current and relevant research, this book is an authoritative guide and resource for both practitioners and scholars of leadership and human resources.

Anthony A. Piña, Ed.D., Chief Online Learning Officer, Illinois State University, Editor: Lessons in Leadership in the Field of Educational Technology and Leading and Managing e-Learning: What the e-Learning Leader Needs to Know

I highly recommend Toxic Leaders and Tough Bosses: Organizational Guardrails to Keep High-Performers on Track. It’s a must-read for every leader in a military or traditional business environment.

Dr. Helen MacLennan, Dean, School of Graduate Business & Technology, Lindsey Wilson College

Dr. Teresa Daniel opens our eyes to the fact that toxic workplaces are destructive--socially, mentally, financially, and even physically. Piercing a veil of delusional normalcy, beyond which workplace cultures themselves honor, endorse - and even reward - erstwhile exploitation of our common emotional biology, she arms us with pragmatic science-based solutions that serve everyone’s best interest. To survive, to thrive . . . read this book!

Katherine Peil Kauffman, Interdisciplinary Emotion Theorist and Director, EFS International

The timing of　Toxic Leaders and Tough Bosses　comes at such an important time in our society. This book arms the reader with the tools to identify toxic leadership within their organizations and　gives　ideas and strategies to support employees to create positive workplace cultures. The cost of toxic leaders is high,　but the positive impact of great workplace cultures is　greater.　The choice between the two can make or break an organization. Dr. Daniel paints a clear picture of both. If improving your workplace culture is important to you, then this book is for you!　

Charles Gray, MBA, PhD, HR Consultant, U.S. Department of Veterans Affairs

Hopefully, the US Army and organizations across the globe will require this book as mandatory reading and use it as a foundation in their leadership programs to teach and build competent, caring and tough leaders while continuing to weed out the bullies and toxic leaders.

Brigadier General James E. Shane, US Army (Ret)

Topics

Frontmatter Publicly Available Download PDF	I
Advance Praise Publicly Available Download PDF	V
Contents Publicly Available Download PDF	IX
Dedication Publicly Available Download PDF	XV
Foreword Publicly Available Download PDF	XVII
Preface Publicly Available Download PDF	XXI
About This Book Publicly Available Download PDF	XXIII
Acknowledgements Publicly Available Download PDF	XXVII
The Impact of a Toxic Organizational Culture: Why Should You Care?
Chapter 1 Toxic Workplace Cultures Hurt Employees and Reduce Company Profits Requires Authentication Unlicensed Licensed Download PDF	1
Chapter 2 Some Historical Context: How We Got Here Requires Authentication Unlicensed Licensed Download PDF	11
Leadership Changes Everything: Types of Leaders and How They Impact Employees and Their Organizations
Chapter 3 Toxic Leaders vs. “Tough” Bosses: Who They Are, What They Do, and Why They Are Tolerated and/or Rewarded Requires Authentication Unlicensed Licensed Download PDF	23
Chapter 4 Exceptional Leaders: Who They Are, What They Do, and Why They Are So Rare Requires Authentication Unlicensed Licensed Download PDF	35
Organizational Toxicity: Factors Which Promote Toxic Behavior
Chapter 5 Societal Factors: Social Systems and Expectations That Contribute to the Development of Toxic Leaders Requires Authentication Unlicensed Licensed Download PDF	45
Chapter 6 Conducive Workplace Climate: Organizational Factors That Promote Bad Behavior Requires Authentication Unlicensed Licensed Download PDF	51
Chapter 7 Ethical Temptations at the Top: Executive Success and the Increased Potential for Ethical Failure Requires Authentication Unlicensed Licensed Download PDF	58
HR’s Role in the Management of Organizational Culture and Employee Well-Being
Chapter 8 The Critical Organizational Role of HR Practitioners Requires Authentication Unlicensed Licensed Download PDF	69
Chapter 9 Strategies to Help Employees Cope With Difficult Bosses Requires Authentication Unlicensed Licensed Download PDF	75
Chapter 10 The Performance-Conduct Circle: Helping Employees Understand That Results Are Just Part of the Equation Requires Authentication Unlicensed Licensed Download PDF	80
Evidence-Based Strategies: Building Stronger Organizational Cultures
Chapter 11 Organizational Guardrails for Creating and Sustaining a Positive Workplace Climate Requires Authentication Unlicensed Licensed Download PDF	87
Chapter 12 Other Institutional Guardrails: The Important Role of Organizational Policies and Reward Structures Requires Authentication Unlicensed Licensed Download PDF	105
Strategies and Tools: Developing Better Leaders and Managers
Chapter 13 Components of Effective Leadership Development Programs Requires Authentication Unlicensed Licensed Download PDF	115
Chapter 14 Practical Tools for Developing Better Leaders and Managers Requires Authentication Unlicensed Licensed Download PDF	122
Building the Future of Work
Chapter 15 An Idealized Vision for a Great Place to Work Requires Authentication Unlicensed Licensed Download PDF	127
Chapter 16 Work Shouldn’t Hurt: Hopeful Signs for the Future Requires Authentication Unlicensed Licensed Download PDF	132
Appendices
Appendix I Design of the Foundational Research Study for this Book Requires Authentication Unlicensed Licensed Download PDF	137
Appendix II Executive Summary: A Focus on Toxic Leaders and Tough Bosses Requires Authentication Unlicensed Licensed Download PDF	145
Appendix III Executive Summary: A Focus on Exceptional Leaders Requires Authentication Unlicensed Licensed Download PDF	149
Appendix IV Comments from Study Participants about Exceptional Leaders Requires Authentication Unlicensed Licensed Download PDF	153
Disclaimer Requires Authentication Unlicensed Licensed Download PDF	157
About the Author Requires Authentication Unlicensed Licensed Download PDF	159
Index Requires Authentication Unlicensed Licensed Download PDF	161

(Deutsch)

Language: English
Publisher: De Gruyter
Audience: Management practitioners as well as scholars and students of leadership and organizational culture.
Pages
- Front matter: 28
- Main content: 164
Illustrations
- Coloured Illustrations: 2
- Tables: 0
Keywords: Toxic Leaders; Tough Bosses; Workplace Culture; Employee Well-Being; High Performers; Psychological Safety

eBook

Published: March 18, 2024
ISBN: 9783111201771

Paperback

Published: March 18, 2024
ISBN: 9783111201108