We recognize that our stakeholders have a direct impact and influence on our sustainable development, our operation and the attainment of its business objectives, while at the same time they are affected by our activities. We are continuously engaged with stakeholders without exclusions and discrimination.
Aiming to establish a mutual and effective communication with its stakeholders, ΟΤΕ Group identifies the stakeholders who significantly affect and/or are affected by its business activities, in accordance with its values, principles, strategy, and activities and taking into consideration society as a whole. The stakeholders of the Group are identified by taking into consideration the stakeholders of DT, while also consulting the Top Management and the Group’s Divisions. The final stakeholder groups are approved by the CEO of OTE.
OTE Group has identified 9 primary stakeholder groups as presented as follows:
- Shareholders, Bondholders, Investors and Analysts.
- Customers and prospective customers.
- Business.
- Organizations of Science, Research and Education.
- Media.
- Employees, prospective employees and their representatives.
- Suppliers.
- NGOs and interest groups.
- State / Government agencies
We have established strong communication channels with all stakeholders to actively engage with them, understand their expectations and help shape the Group’s Sustainability Policy. The communication channels and frequency of communication with stakeholders are adapted according to the group of stakeholders and their needs, in order to ensure effective communication and response from OTE Group. In this context, OTE Group has established a three-tier engagement framework as part of its stakeholder dialogue, whereby three different methods of communication, i.e. Participation, Dialogue and Information, are employed depending on the type of stakeholder and the specificities of the issues that are most relevant to them.
Stakeholders’ feedback is also utilized as an input in the Group’s materiality analysis process, which subsequently assists the validation and improvement of the Group’s sustainability strategy. In 2022, OTE Group stakeholders were invited to participate in OTE Group’s Materiality Analysis process, where they were asked to evaluate the significance of a list of issues with respects to their decisions. See
Materiality Analysis section for more information.
In 2022, the Group participated in a number of sustainability-related working groups, taskforces, fora and events, some of them presented below:
- Greece Country Council of the Sustainable Markets Initiative (SMI).
- ETNO Working Groups for Sustainable Development and for the Green Deal.
- Women in Business (WIB) Committee, of the American Hellenic Chamber of Commerce.
- Circular Economy Committee, of the American Hellenic Chamber of Commerce.
- Corporate Governance Committee, of the American Hellenic Chamber of Commerce.
- 12th Annual Capital Link Sustainability Forum - "Can Sustainability Prevail Over Geopolitics?".
- Outreach event on the EFRAG draſt of European Sustainability Reporting Standards (ESRS), organized by CSR Hellas & EFRAG: participation in panel.
- "Sustainable business models: Best practices for corporate reporting of non-financial information", organized by CSR Hellas: key speech.
- Corporate Sustainability & Responsibility School 2022, organized by CSR HELLAS: key speech on OTE Group’s materiality analysis.
More information on participations, the stakeholder groups, the type of engagement, the main topics raised in the framework of the dialogue and the Group’s responsiveness are included
here.