So, what the heck is a workflow?
A workflow is simply a set of steps that can be automatically repeated to save you the headache of following those steps manually every time.
If you find your days are often eaten up by mundane comms tasks like importing and exporting contacts, updating donor records and sending the same emails over and over and over again, workflows will help.
Simply put, setting up automated workflows in Beacon will free you up to focus on the more important stuff.