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Privacy

'We keep finding things that are not right': Should you trust a house-sitter from the internet?

House-sitting platforms are connecting sitters and home owners for a fee. But who's responsible when things go wrong?
An illustration of a woman swimming in a pool in the Australian bush

The fight to keep your personal messages private

Information we share online can be used to spy on us, influence the advertising we see, train algorithms, and more. To avoid this some messaging apps use encryption allowing people to communicate privately.
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ABC News Current
Duration: 8 minutes 7 seconds

Coles and Telstra are being impersonated by scammers. Here's how to spot a phishing scam

Scammers are using loyalty point programs as the latest way to try to trick you. To keep you safe, here are the common signs to watch out for. 
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A screenshot of a Coles loyalty points scam text message that asks customers to click on the link to redeem their points

Resident shocked as private ratepayer information published to council website

City of Moreton Bay council says an investigation has been launched into how names, addresses, phone numbers and complaint details were accidentally published online.
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group of people walking down jetty at Moreton Bay

Secretive database that allows real estate agents to keep tabs on renters indefinitely 'breached privacy rights'

The Australian Information Commissioner found TICA's controversial "virtual manager" service, which allows real estate agents to track tenants indefinitely, was subject to the same restrictions as the company's formal tenancy blacklist.
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A "for lease" sign on a suburban street.

'Feels a bit like an invasion of privacy': Australians react to Meta's use of posts to train AI

If you're among the majority of Australians with Facebook or Instagram accounts, your social activity on those platforms might be training Meta's artificial intelligence (AI) tools — and if you live in Australia, you can't say no.
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FACEBOOK GENERIC PHOTO

Medibank legal case a 'wake-up' call for Australian businesses

The Australian Information Commissioner is suing Medibank over a 2022 hack that leaked sensitive data about millions of Australians.
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A man stands in an alleyway.

How do I know if I've been hacked? Here's what experts say to look out for in light of the Ticketmaster breach

Around 2 million Australians may be caught up in the Ticketmaster hack. Here's what you should be looking out for and how to protect yourself from hackers and scammers.
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A computer with hacking software on the screen and someone's hands typing on the keyboard

Optus to defend allegations it didn't properly protect its customers' details in a cyber attack

The details of millions of Optus customers were exposed when an offshore actor hacked its company database two years ago.
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a phone screen showing an email from Optus that says "urgent updates"

It would take almost 46 hours to read every privacy policy you agree to in a month. Here's why that's concerning

Many Australian consumers are unaware of the extent of personal data being collected about them on a day-to-day basis, says a new report. 
An iPhone shows various apps against a black background.

Cashback apps boast millions of Australian users. But what price are you willing to pay for 'free' money?

Viona is a cashback app user who has earned hundreds of dollars in cashback, but consumer advocacy group CHOICE is warning of privacy and personal data collection concerns. 
Viona Agung is standing in front of a cafe, holding her smartphone up to capture a QR code displayed on the front counter.

Veterans 'greatly distressed' over transfer of personal data to SA university program

The Department of Veterans Affairs is facing a potential class action after revelations that medical information about veterans was distributed to a South Australian university program without the veterans' consent.
A close-up of an Australian Army patch and an Australian flag patch on an ADF officer's uniform.

These major car companies are accused of harvesting and exploiting customer data

As experts push to strengthen Australia's privacy laws, many car makers are gathering data and potentially selling it to third parties.
A photo taken inside a Toyota, showing a man's arm on the steering wheel as it drives down a road between snow-capped hills

Google is tracking your 'private' browsing sessions – and now they're telling you about it

Months after settling a $5 billion privacy lawsuit, Google's Chrome web browser is set to warn users that private browsing does not prevent them from being tracked.
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The corporate logo of Google Chrome reproduced on a white wall.

'Show you're a great tenant': Third-party rental app add-ons contribute to renter woes

The use of third-party platforms by real estate agents to manage rental applications is already firmly embedded in Australia's rental market, but some are concerned regulation has fallen behind.
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A woman wearing a light brown jumper stands next to a white picket fence.

Whether you work from home or in the office, here's how 'Big Brother' employers might be watching you

Employers monitoring their workers' computer keystrokes might seem intrusive, but it's just one of the many ways workplace surveillance is being carried out today. 
A woman with long brown hairis at a standup desk in focus. Another woman on another computer with blonde hair can be seen

Paul's family business lost $1.2 million to a hacker. It's a sign cyber crime is evolving

A hacker who stole $1.2 million from a family business already had confidential information before the theft occurred. Those in the field say cybercrime is rapidly evolving, and small businesses are facing increasing and targeted threats.
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Paul Fuller's business's bank accounts were drained of $1.2 million by hackers.

Opting out of targeted ads, and a 'right to be forgotten': Government agrees to sweeping privacy reforms

The government has agreed to proposals that would allow Australians to opt out of targeted advertising, require search engines to "de-index" certain information about them, and draw small businesses into Australia's privacy scheme.
A thumb tapping a Google app on a smartphone

Government flags changes in response to Privacy Act review

Dr Katharine Kemp, University of NSW says the government are making important steps towards bringing Australian privacy laws in line with the rest of the world. She outlines the scope of the legislation for consumers, children and businesses.
ABC News Current
Duration: 5 minutes 7 seconds

Police bug conversations between lawyers and clients

Between June and August of 2017, Tasmania Police secretly recorded dozens of conversations that should have been confidential.
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ABC News Current
Duration: 6 minutes 44 seconds

Police live-streamed potentially hundreds of legally privileged lawyer-prisoner conversations in bugged room

The number of meetings potentially compromised by the covert police surveillance of a room at Tasmania's Risdon Prison could number in the hundreds, it has been revealed — with the matter described as a "massive breach of privacy" which demands a "comprehensive review".
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Exterior gate at Risdon prison, Tasmania.

Australians keen for better laws to protect their privacy

A new survey by the Privacy Commissioner has found about one in two Australians suffered a data breach last year, and few feel in control of their privacy.
ABC News Current
Duration: 7 minutes 6 seconds

How a trip to the footy could end up with you being 'treated like a criminal'

Fresh criticism has surfaced about major Australian stadiums' use of facial recognition for ticket-holders to some of the country's biggest events.
Fans take their seat at the SCG amid overcast conditions

Concern over the MCG's use of facial recognition technology

Consumer advocacy group CHOICE says facial recognition technology carries privacy and human rights risks, amid a report of its use in major sport venues in Australia.
ABC News Current
Duration: 5 minutes 28 seconds

Privacy experts issue concerns over use of personal data

Analysis of period tracker apps has found they collect data about consumers' sex lives, general health, and menstrual cycles, with many of them able to be used by children as young as 13.
ABC News Current
Duration: 7 minutes 23 seconds