Telus International

TELUS International

TELUS International is a wholly owned subsidiary of TELUS, a national telecommunications company in Canada. TELUS International provides global contact center and business process outsourcing services. Clients include corporations in the financial services, consumer electronics and gaming, telecommunications, energy and utilities industries. TELUS International has 20,000 employees worldwide.

TELUS International has adopted its parent company's approach to corporate social responsibility (CSR). TELUS Days of Giving take place around the world, with employees donating their time to build and renovate schools and homes. TELUS Community Boards have been established in the Philippines, Guatemala, El Salvador, and Eastern Europe, each with a budget of $100,000 to contribute to local charities.

Offices

TELUS International maintains contact centers in the Philippines, the United Kingdom, the United States (Nevada), Central America (Guatemala and El Salvador), where it used to be known as Transactel powered by TELUS, until the second semester of 2014 when it fully transitioned to TELUS International Central America, and in Eastern Europe (Bulgaria and Romania), where it is known as TELUS International Europe.

The majority of the TELUS International workforce is used for North American and European customer service calls and business process outsourcing services.