Serials Solutions

Serials Solutions was a division of ProQuest that provided e-resource access and management services (ERAMS) to libraries. These products enabled librarians to more easily manage electronic resources that serve the needs of their users. Serials Solutions became part of ProQuest Workflow Solutions in 2011 and the "Serials Solutions" name was retired in 2014. In 2015, Proquest acquired Ex Libris Group, a library automation company with many similar products to those of ProQuest Workflow Solutions, and is currently integrating the ProQuest Workflow Solutions division into Ex Libris.

History

Serials Solutions was conceived in 1999 over beers by brothers Steve McCracken, Mike McCracken, and Peter McCracken after recognizing that providing relief to the frustrations of library patrons in navigating electronic resources was a profitable domain to pursue.

Serials Solutions incorporated in March 2000. The business grew from a four-man operation run out of the McCrackens' basement to a multimillion-dollar company in the Fremont neighborhood of Seattle, Washington.