In the airline and travel industries, a passenger name record (PNR) is a record in the database of a computer reservation system (CRS) that contains the itinerary for a passenger, or a group of passengers travelling together. The concept of a PNR was first introduced by airlines that needed to exchange reservation information in case passengers required flights of multiple airlines to reach their destination (“interlining”). For this purpose, IATA and ATA have defined standards for interline messaging of PNR and other data through the "ATA/IATA Reservations Interline Message Procedures - Passenger" (AIRIMP). There is no general industry standard for the layout and content of a PNR. In practice, each CRS or hosting system has its own proprietary standards, although common industry needs, including the need to map PNR data easily to AIRIMP messages, has resulted in many general similarities in data content and format between all of the major systems.
When a passenger books an itinerary, the travel agent or travel website user will create a PNR in the computer reservation system it uses. This is typically one of the large Global Distribution Systems, such as Amadeus, Sabre, or Travelport (Apollo, Galileo, and Worldspan) but if the booking is made directly with an airline the PNR can also be in the database of the airline’s CRS. This PNR is called the Master PNR for the passenger and the associated itinerary. The PNR is identified in the particular database by a record locator.
PNR or passenger name record is an airline or other travel industry's record of a passenger's travel details.
PNR may also refer to :