Louise Casey

Louise Casey CB (born 29 March 1965) is a British government official working in social welfare. She worked as deputy director of Shelter in 1992, the head of the Rough Sleepers' Unit (RSU) in 1999, the Director of the national Anti-Social Behaviour Unit (ASBU) in 2003, the head of the Respect Task Force in 2005, and the first Victims' Commissioner of the United Kingdom in March 2010. She became Director General of Troubled Families on 1 November 2011. She is known for being outspoken.

Early life and career

Casey grew up in Portsmouth, and began her career with the Department of Health and Social Security (DHSS), administering the benefit payments of homeless people. After this she worked for St Mungo Association, a charity whose goal is to help homeless people, then became director of the Homeless Network in London, before becoming deputy director of Shelter in 1992. It was with Shelter that she "made her mark", gaining a "reputation as an ambitious, pragmatic worker who got results", according to BBC News. She was largely responsible for the creation in 1998 of Shelterline, the country's first 24-hour telephone helpline for homeless people.