Kura

Kura may refer to:

See also

Kura (restaurant)

Kura zushi is a sushi restaurant chain located in Japan. It has 362 locations in Japan, and a few more outside Japan. While it is a conveyor belt sushi chain, it relies on a high level of automation allowing the average location to function with fifteen to twenty staff members.

References

Kura (company)

Kura is a contact centre company based in Glasgow. They provide outsourced contact centre services and software, including customer service, retention, win-back, up-sell, cross-sell, web chat, complaints handling, appointment setting, general customer management and software development.

History

Kura was formulated (as Response) in 1991 and is headquartered in Glasgow. The company were part of Murray International Holdings Ltd and owned by Sir David Murray until late 2014. Founded under Murray after the publication of the Taylor Report into safety at football grounds. One of the outcomes of the report required tickets to be sold prior to games. This spurred on many clubs to open call centres to deal with ticket sales and stadium seating arrangements. Murray, the chairman of Rangers F.C at the time, set up the company to deal with these enquiries.

Under Murray they acquired a contact centre company called Thus for £4m in 2004 and a specialist business process software company called Carnegie Information Systems in 2005. Trading under the RHL (Response Handling Ltd) name until in February 2007 it was shortened to Response. In June 2008 they also acquired a local software company known as Inisoft, meaning the company offer in-house software capability to potential clients.