The Co-operative Funeralcare

The Co-operative Funeralcare is the trading name of Funeral Services Limited, a wholly owned subsidiary of The Co-operative Group, based in Manchester. It is the largest funeral director in the United Kingdom with over 900 funeral homes, 5 crematoria and 3 woodland burial grounds; it is a member of the National Association of Funeral Directors and is Funeral Planning Authority registered.

In addition to its funeral home operations, the business also operates repatriation services, crematoria and cemeteries, woodland burial grounds, a memorial masonry manufacturing unit and a coffin factory. Some regional societies, such as Central England and The Midcounties co-operatives, also use the national brand, while others, such as the East of England Co-operative Society, do not. Customers can earn a share of the profits in proportion to patronage through The Co-operative Membership scheme.

Operations

As a funeral director, The Co-operative Funeralcare arranges all aspects of a funeral service including transport, flowers, catering, obituaries and orders of service, liaising with the relevant officiants. The business caters for all cultures, faiths and beliefs and their services are available 24 hours a day, 7 days a week. Funeralcare also provide a range of funeral plans which allow people to plan and prepare for their funeral in advance. The Co-operative Funeralcare operates all of its funeral homes according to a strict NAFD code of practice, which ensures clients’ rights are properly protected. Employees are encouraged to take a BTEC vocational qualification in funeral directing, which The Co-operative Funeralcare helped to set up.