Needhelp Reviews

12,000  Excellent
TrustScore 4.5 out of 5

4.3

In the Home Help category

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Reviews4.3

12,000 total


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Rated 5 out of 5 stars

I needed help and got it

I found posting the job very easy, got several replies and was able to check on the background of each one, the person I chose to do my job was very professional and also a very helpful and respectful person who went far above my Expectations I would have no problem recommending this way of finding the right man for the right job

Date of experience: 15 November 2024


Rated 5 out of 5 stars

tres simple d utilisation.le contact a…

tres simple d utilisation.le contact a ete facile et le prestataire tres competent.

Date of experience: 10 November 2024

Reply from Needhelp

Bonjour, nous sommes ravis que votre expérience vous ait plu.
N'hésitez pas à recommander nos services autour de vous.
L'équipe NeedHelp


Rated 5 out of 5 stars

Fast and all very fine

In litterally 15 minutes I had several offers, and I was able to fix the appointment. The artigian was very professional

Date of experience: 07 November 2024

Reply from Needhelp

Hello,
We are happy that you enjoyed your experience.
Do not hesitate to recommend our services.
Team NeedHelp


Rated 5 out of 5 stars

He is extremely good at what he does

He was extremely good at what he does and cares about details

Date of experience: 04 November 2024

Reply from Needhelp

Hello,
We are happy that you enjoyed your experience.
Do not hesitate to recommend our services.
Team NeedHelp


Rated 5 out of 5 stars

Very easy site to use and traders have…

Very easy site to use and traders have all been reliable to date. I would highly recommend heedhelp

Date of experience: 28 October 2024

Reply from Needhelp

Hello,
We are happy that you enjoyed your experience.
Do not hesitate to recommend our services.
Team NeedHelp


Rated 5 out of 5 stars

No1 platform for finding the one to help you out

Compared to similar platforms, i find that needhelp is a lot more responsive. Within an hour of submitting a request, am already receiving responses. With that and the reviews, titles, certifications, am more than happy with the selection.

Date of experience: 08 October 2024

Reply from Needhelp

Hello,
We are happy that you enjoyed your experience.
Do not hesitate to recommend our services.
Team NeedHelp


Rated 5 out of 5 stars

Excellent service

Excellent service, Catalin was very professional very polite and courteous. He checked my shower screen was safe and then reassembled it. He was very thorough I can highly recommend. Thank you

Date of experience: 24 August 2024

Reply from Needhelp

Hello,
We are happy that you enjoyed your experience.
Do not hesitate to recommend our services.
Team NeedHelp


Rated 5 out of 5 stars

Top job.

The quality of the work was everything I could have asked for. Ben's crew were superb throughout and extremely professional. It is rare today to find traders who do what they actually promise. Remember their name because they are excellent.

Date of experience: 12 August 2024

Reply from Needhelp

Hello,
We are happy that you enjoyed your experience.
Do not hesitate to recommend our services.
Team NeedHelp


Rated 5 out of 5 stars

Very Small Move - I would recommend

I was moving from one flat to another in Toulouse, France and had two quotes. I took the second one. And was very satisfied with the service. The person arrived early, came with an assistance and the move was done seamlessly. I would highly recommend for the Toulouse area and certainly it depends on the individual contractor.

Date of experience: 30 November 2022

Reply from Needhelp

Hello, we are delighted that you enjoyed your experience.
Do not hesitate to recommend our services to others.
Team NeedHelp


Rated 1 out of 5 stars

I have requested a refund I have sent a…

I have requested a refund I have sent a request several times and I have not heard back to date. 21.10.24 thank you for your reply and providing the email address to raise my concerns I hope my refund will be processed accordingly.

Date of experience: 14 October 2024

Reply from Needhelp

Hello,
We're sorry to hear about your bad experience. It seems that you are dissatisfied with our support. Please send an email to [email protected] stating your situation so that we can help you.
Have a nice day.
The NeedHelp team


Rated 5 out of 5 stars

My first use

My first use - a very good experience- quick response, work done very well, payment was easy. Will definitely use again

Date of experience: 19 September 2024

Reply from Needhelp

Hello,
We are happy that you enjoyed your experience.
Do not hesitate to recommend our services.
Team NeedHelp


Rated 5 out of 5 stars

I would definitely use again.

Contacted Need Help when B&Q recommended them after I had been let down at the last minute by tradesmen. Three responses right away and I gave the job to the first contractors who managed to help me out the next day and did a good job in time for my furniture and carpets arriving. The only downside is that NH ask for a budget which, for a layperson, is not ideal. If you underprice, you might not get a response and if you give very high budget, you are effectively ripping yourself off.

Date of experience: 29 November 2023

Reply from Needhelp

Hello,
We are happy that you enjoyed your experience.
Projects are indeed underway on the topics you mention, and we're well aware that developments are needed in this area.
The NeedHelp team


Rated 5 out of 5 stars

MINOR BATHROOM WORK

Sometimes difficult to get tradespeople for niggling little jobs like this (repair of a tile and refix of bath panel). I was grateful that Bernard was prepared to travel and be flexible, fitting me into his busy Christmas schedule. He asked appropriate questions before accepting the job, which reassured me that the work wouyld be done well. Thank you.

Date of experience: 16 December 2023

Reply from Needhelp

Hello,
We are happy that you enjoyed your experience.
Do not hesitate to recommend our services.
Team NeedHelp


Rated 3 out of 5 stars

Very useful app but not easy to navigate

I like the idea of Need Help and it was useful to find an expert near me. However, the platform can be difficult to navigate. It is not easy to get an overview of all messages/offers at the same time. You have to click through quite a few pages before finally finding the info you're looking for.

Date of experience: 07 September 2024

Reply from Needhelp

Hello, thank you for your feedback. We are very sorry for any inconvenience.
Projects are indeed underway on the topics you mentioned, and we are well aware that improvements are needed in this area.
The NeedHelp team


Rated 5 out of 5 stars

Steve L at SL & CONSTRUCTION

Steve L at SL & CONSTRUCTION, part of your need help contractors group, came as arranged to repair our toilet cistern today and was completely what you hope every contractor would be.
He was on time, polite, explained fully what needed doing and then carried out the job efficiently so we now have a working toilet in the bathroom! I fully intend to recommend both SL CONSTRUCTION and also the Need help organisation. Thank you for your help and direction in our hour of need!
Barbara Brown.

Date of experience: 14 July 2023

Reply from Needhelp

Hello,
We are happy that you enjoyed your experience.
Do not hesitate to recommend our services.
Team NeedHelp


Rated 5 out of 5 stars

A useful service

I found using the Need Help site to find a tradesman to do our bathroom refurbishment relatively straightforward. Within a short time a local tradesman responded, able to do the job within our budget and tight time frame. ABC Building Services in Cornwall did a great job. They went the extra mile for us when we were supplied with faulty materials, and came back in the evenings, after a days work, to get the job completed.
A good, quick, tidy job carried out and I have no hesitance in recommending them.

Date of experience: 03 July 2023

Reply from Needhelp

Hi Tom,

Thanks for taking the time to share your experience with us here.

We're thrilled to learn that the tradesperson which we connected you with was able to do such a great job! If we can be of any further assistance in the future, please don't hesitate to get back in touch with us - our team will be more than happy to help.

Kindest Regards,
Team Needhelp


Rated 1 out of 5 stars

Complain

Even if I pay the cost and I decide the date and time already, the assemble does not decide do at all.
This system is uncomfortable for me, because I don’t decide the schedule.
Don’t you think someone would come on that date and time after paying the cost and contacting the company.
I think it's rude to customers to suddenly cancel or say that it hasn't been decided yet in your system.

Date of experience: 09 September 2024

Reply from Needhelp

Hello,

Thank you for your feedback. While cancellations can sometimes occur unexpectedly, we always strive to propose another tradesperson when this happens. We are glad the job was completed, and we sincerely apologize for any inconvenience caused.

Best regards,


Rated 5 out of 5 stars

The website worked really well in…

The website worked really well in finding an excellent professional to do the work we wanted doing. Dave is fantastic and did everything we asked in a speedy fashion. The website was good for communicating with Dave on when he was available and whether what we wanted doing was acceptable to him. Thank you Nedhelp!

Date of experience: 18 September 2023

Reply from Needhelp

Hello,
We are happy that you enjoyed your experience.
Do not hesitate to recommend our services.
Team NeedHelp


Rated 5 out of 5 stars

Total Service!

I needed guidance as I can communicate only in English. I called on the phone and benefitted from a warm and friendly customer service lady.

I chose a workman whose response to my job was in English. He did an excellent job. So both NeedHelp and Gianluca are very highly recommended!

Date of experience: 10 January 2024

Reply from Needhelp

Hello,
We are happy that you enjoyed your experience.
Do not hesitate to recommend our services.
Team NeedHelp


Rated 4 out of 5 stars

Replacement of shower unit

Mira Showers put me on to NeedHelp.com who in turn put me on to a contractor Flow-N-Return and I dealt with Dil Paracha. He visited and replaced my old Mira shower with a new one. He did the job in 3hours. He overcame a difficulty with our seized stopcock and completed a very professional job for us.
Prior to and after the job he kept me well informed which I was impressed with, not many companies do nowadays.
Fully recommended.

Date of experience: 25 January 2024

Reply from Needhelp

Hello,
We are happy that you enjoyed your experience.
Do not hesitate to recommend our services.
Team NeedHelp