“Kit is a true visionary! I have worked with Kit on delivering some challenging products / solutions and he is quickly able to understand the business domain and map out strategies that deliver. His in depth technical knowledge, broad business expertise, and out of the box thinking make him a unique proposition, someone who is able to deliver true value to any situation regardless of technological or business constraints. He knows how to get the best out of the people he is working with and for.”
Kit Ruparel
Henley-On-Thames, England, United Kingdom
2K followers
500+ connections
About
I really love building stuff: Companies; Visions; Strategies; Products; Services;…
Activity
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Trusted AI Foundations from KPMG - Done!
Trusted AI Foundations from KPMG - Done!
Liked by Kit Ruparel
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🎉 I am very excited and honoured to have joined the StudentSafe team as CEO in the last couple of weeks. Ever since I first met founder Mathew…
🎉 I am very excited and honoured to have joined the StudentSafe team as CEO in the last couple of weeks. Ever since I first met founder Mathew…
Liked by Kit Ruparel
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TCC’s flexible overflow service recently helped a major national advice firm that was growing rapidly. We knew our client needed to manage…
TCC’s flexible overflow service recently helped a major national advice firm that was growing rapidly. We knew our client needed to manage…
Liked by Kit Ruparel
Experience
Licenses & Certifications
Patents
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Method for generating a secure record of a conversation (branded: Recordsure Capture)
Issued US11463421B2
A method is provided for generating a tamper-proof record of a conversation recorded using a recording device. During or after the recording, successive sections, chunks or other form of fragments of the audio recording are sent continuously or intermittently to a secure remote server. The successive fragments are automatically encrypted and stored securely on the recording device until a network connection is available.
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Distributed communications routing using co-operating automatic call distributors (branded: VSoIP)
Issued GB2399256
A method and system for distributing calls, or other inbound media, amongst the agents of multiple ACDs that operate on a peer basis, without the use of any centralised queue or call allocater. When an ACD determines the requirement to queue a call, or other media, as no appropriate agent is immediately available, it forwards a Token to all peer ACD's having appropriate rights to handle the communication, which is then queued in each ACD individually following the skill/queue rules of each…
A method and system for distributing calls, or other inbound media, amongst the agents of multiple ACDs that operate on a peer basis, without the use of any centralised queue or call allocater. When an ACD determines the requirement to queue a call, or other media, as no appropriate agent is immediately available, it forwards a Token to all peer ACD's having appropriate rights to handle the communication, which is then queued in each ACD individually following the skill/queue rules of each. When the Token reaches the head of the queue for an agent on any ACD, that ACD allocates a communication path from a reserved stack and returns the identification for said path to the originating ACD. The originating ACD, upon being notified of the immediate availability of an agent on a 'receiving' ACD, re-routes the call to that receiving ACD on the specified communication path.; The receiving ACD can identify the call via its arrival on the nominated communications path, so a physical or other static association between the token/signalling path and the media streaming channel is unnecessary, whilst additionally, they need not be carried over the same network media. Once the source ACD has successfully forwarded the call to the receiving ACD/agent, it can then send notification to all other ACDs to remove the initiation token from their respective queues.
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Method and apparatus for establishing communication (branded: eCommerce Queue)
Issued EU EP1208688
A method of establishing communication between an information source (1) defined by a data processing system and a user (10-13) accessing the information source with a data processing device via a communications network, the method comprising assigning a position in a queue to the user according to one or more rules; determining contact information relating to the user which enables an agent (20-23) to contact the user; and establishing communication between an agent and the user at the head of…
A method of establishing communication between an information source (1) defined by a data processing system and a user (10-13) accessing the information source with a data processing device via a communications network, the method comprising assigning a position in a queue to the user according to one or more rules; determining contact information relating to the user which enables an agent (20-23) to contact the user; and establishing communication between an agent and the user at the head of the queue using the contact information.
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Artificial Intelligence and the efficiencies it can bring is a topic that is being widely discussed across financial services, with evolving debates…
Artificial Intelligence and the efficiencies it can bring is a topic that is being widely discussed across financial services, with evolving debates…
Liked by Kit Ruparel
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There can be no AI strategy without a clear Cyber Security strategy. Delighted to take part in a panel session at #AIFA24 discussing the huge…
There can be no AI strategy without a clear Cyber Security strategy. Delighted to take part in a panel session at #AIFA24 discussing the huge…
Liked by Kit Ruparel
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TCC’s high-performance business assurance helped a leading national financial advisory firm tackle a fluctuating workload faster and with superior…
TCC’s high-performance business assurance helped a leading national financial advisory firm tackle a fluctuating workload faster and with superior…
Liked by Kit Ruparel
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Recently, there has been a surge in investment advisory firms looking to make significant changes to their services, as noted by TCC's regulatory…
Recently, there has been a surge in investment advisory firms looking to make significant changes to their services, as noted by TCC's regulatory…
Liked by Kit Ruparel
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Following an FCA thematic review, a leading retail bank discovered it had extensive issues with its treatment of customers in arrears. Under…
Following an FCA thematic review, a leading retail bank discovered it had extensive issues with its treatment of customers in arrears. Under…
Liked by Kit Ruparel
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CTO Spotlight: Kit Ruparel from Recordsure delves into the possibilities and challenges of utilising Generative AI. Explore how cutting-edge…
CTO Spotlight: Kit Ruparel from Recordsure delves into the possibilities and challenges of utilising Generative AI. Explore how cutting-edge…
Liked by Kit Ruparel
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Last month, the Artificial Intelligence in Financial Advice 2024 conference held a panel discussion on the topic of ‘Leveraging AI for adviser…
Last month, the Artificial Intelligence in Financial Advice 2024 conference held a panel discussion on the topic of ‘Leveraging AI for adviser…
Liked by Kit Ruparel
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For more than a decade, Recordsure's cutting-edge ReviewAI machine learning models have been diligently and effectively analysing files, cases, and…
For more than a decade, Recordsure's cutting-edge ReviewAI machine learning models have been diligently and effectively analysing files, cases, and…
Liked by Kit Ruparel
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Earlier this year, Recordsure partnered with intelliflo – a global leader in advice technology - to bring Recordsure’s ReviewAI as an app available…
Earlier this year, Recordsure partnered with intelliflo – a global leader in advice technology - to bring Recordsure’s ReviewAI as an app available…
Liked by Kit Ruparel
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The business benefits (hard cash savings) from the use of predictive AI stretch across Ongoing Service, Consumer Duty (fair value), complaint…
The business benefits (hard cash savings) from the use of predictive AI stretch across Ongoing Service, Consumer Duty (fair value), complaint…
Liked by Kit Ruparel
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I am excited to join Novanasis as Chief Technology Officer, a software and AI as-a-medical-device company specializing in applied bio robotics…
I am excited to join Novanasis as Chief Technology Officer, a software and AI as-a-medical-device company specializing in applied bio robotics…
Liked by Kit Ruparel
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