Amelia Waddington

Are you not only capturing the right data, but also acting upon that data at the right moment in time for it to deliver most value? Great thinking by Steven Biss. #customerexperience #cx #value

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Hot off the press 🔥 - here's a series of my reforge artefacts that showcase how I take a customer problem from discovery to delivery at Octopus Deploy. As a PM its rare to have the autonomy to shape how you work and I'm so grateful to have that at Octopus. I hope you find these artefacts useful. Part 1️⃣ - 🧠 Mindmap for new feature scoping - https://lnkd.in/g5Nuvzcm Part 2️⃣ - 👱🏼 User research snapshots - https://lnkd.in/gKigq-wV Part 3️⃣ - ⚽️ Kickoff workshop - https://lnkd.in/gq8DYpWz Part 4️⃣ - 📝 Pitch document - https://lnkd.in/gbAZtv8u We are always hiring at Octopus. Check out our careers page and get in touch if you'd like to find out more. https://lnkd.in/gkavnwPK Credits: I used Teresa Torres' Interview snapshot template in Part 2 to create the Runbook specific snapshots. See https://lnkd.in/gReyTarg. Our Pitch documents are originally inspired by the Shape Up Pitches. I have changed it to suit my needs. See https://lnkd.in/giACV-yT.

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August’s Product Group London saw the group discuss Product Frameworks as the topic of the night alongside an insightful conversation with Randeep Sidhu, Healthtech Product Leader. • Product Frameworks – most people use product frameworks and find them (somewhat) useful (✅). What product frameworks is clear (✅). But from here the conversation varied with positives such as frameworks creating a consistent approach; helping align around a common language; providing a process to follow and guardrails; being repeatable, and supporting stakeholder engagement. And some negatives such as frameworks being useful when setting out, but losing their value as the team/individual become more experienced; causing confusion and wasting valuable time as they need to be explained, and reducing in value as they are customised. Plus, there were a few soundings about there potentially being too many frameworks! Sometimes at the end of an event there is a leaning in a particular direction, this one felt a bit more inconclusive – maybe we need a framework to help us decide J! • Randeep Sidhu – starting with details of his early career in education and consulting, Randeep then took us on a journey through his time working on the UK Covid app. A pressurised time, at the height of the pandemic, when he used Maslow’s Hierarchy of Needs to uncover unmet needs in the UK population and deliver a new app in 6 weeks. He also talked about his broader healthtech experiences around the world and give us a bit of an insight into his advisory work for Aviva (congrats on this recent appointment 👏), NHS Business Services Authority, Terrence Higgins Trust and the London Transport Museum. In particular, how working with these organisations enables him to use his digital skills and knowledge to support their work and have impact in areas that he really cares about. Thank you Randeep Sidhu 🙏. Thanks to everyone who came and engaged in the discussions 🙏. Thanks to Aspire 🙏 for hosting us and providing the refreshments. See you on 5th Sept! #tpglondon #prodmgmt #productmanagement #productframeworks

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Data orchestration is something that can be used to both combine and organise data across disparate systems within your business. This is important to be able to enable your business to access quality data to support insights and decision making. Data orchestration includes 3 key steps: 1️⃣ 𝐎𝐫𝐠𝐚𝐧𝐢s𝐢𝐧𝐠 𝐃𝐚𝐭𝐚: Aggregating data from diverse sources like social media, CRM systems, and behavioral data. 2️⃣ 𝐓𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐢𝐧𝐠 𝐃𝐚𝐭𝐚: Converting data into a standardized format suitable for analysis. 3️⃣ 𝐃𝐚𝐭𝐚 𝐀𝐜𝐭𝐢𝐯𝐚𝐭𝐢𝐨𝐧:  Making data readily available for analysis tools to extract actionable insights. There are a few challenges in trying to achieve this, they are the usual suspects of quality, silo's and integrations. Either way it's important to understand how data orchestration works as a fundamental piece of your businesses data operations. Link here: https://lnkd.in/gGcDvNew Credit: Chen C. at Rivery #data #customerdata #orchestration #datatransformation #governance

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