Pepper

On the day of the Euros Final, it was no surprise to see the hospitality industry buzzing with activity ⚽. We delved into the data from several of the pub brands we partner with and uncovered some interesting insights: 📈 Sales skyrocketed by a whopping 101%, highlighting the significant impact of the event on the industry. 🍺 Beer was the drink of choice, with Pravah, Guinness, and Camden Hells leading the charge. 🥃 The Aperol Spritz has solidified its status as the drink of the summer, being the most popular non-beer alcoholic beverage. 🥤 Diet Coke topped the charts as the most popular soft drink of the day. 🍟 When it came to food, fries dominated the scene, securing the top three spots with three different variations. The Euros Final clearly had fans flocking to their favourite pubs, driving remarkable sales and highlighting popular trends in food and drink preferences. It's great to see the impact of sports in bringing people together and boosting the hospitality industry! Many of the brands we work with utilise Pepper's app and Quickpad device to take pressure off staff, giving them time to focus on fulfilling orders and providing great customer service. Head over to our website to find out how we can do the same for your hospitality business 👉 https://lnkd.in/eQdhX_dH

Can you believe we're already a month into Q3?! At Pepper we've had a great first half of 2024 🧚♂️ Q1 Highlights: 🍞Pepper exhibited at Tech On Toast’s ‘We Are Service’ Event, with a host of other great partners like Dojo, Airship and NFS Hospitality 📱Pepper partnered with Playable to enable engaging in-app games, allowing users to earn loyalty points when playing! ☕ Pepper launched a mobile app for the first WatchHouse coffee shop in NYC! The app enables customers to earn loyalty, order coffee for collection and order to table. Q2 Highlights: 🎥 We released a case study with Young's Pubs, celebrating 5 years of their Young’s On Tap app. Watch the video here 👉 https://lnkd.in/eDWR9dmk 🍻We supported Castle Rock Brewery for their annual summer Yard Party who utilised our ‘location-specific content’ functionality to transform their loyalty app into Yard Party Festival app. Pretty cool 😎 🎪 Laine Pubs hosted Pepper at their Spiegeltent Festival Supplier day. It was great to see Pepper's Quickpad devices being used by staff to take 'all-in-one' orders and payments at the festival! Keep an eye out for all the exciting things we have coming up in the second half of 2024!! 👀

🚀 Loyalty Programs vs. Membership Programs 🛍 The debate between loyalty programs and membership models is heating up, and it’s a topic we’re exploring daily with operators across the UK! So, which path is right for your business? #CustomerEngagement #MembershipModels #LoyaltyPrograms #MarketingStrategy #Hospitality #ROI #BusinessGrowth 🚀💼📈

Castle Rock Brewery deserves a round of applause for their creative app takeover at their annual Yard Party! 👏 Thanks to Pepper's ability to display location-specific content, anyone who checked in at the Yard Party experienced a unique app layout customised for the event. The app featured menus for the food stands, daily music lineups and details on various activities happening around the festival. It also included info on Castle Rock merchandise which was sold at a discounted price for anyone purchasing with their points! 🎉 Plus, all customers who checked in at the Yard Party were entered into a competition to win 5000 points 🎉 What a great way to boost app usage and increase brand engagement! We had a brilliant day filled with great food, beer and music. Huge thanks to Tim, Vicki Saxby and Jessica Collins for inviting us down! 🍻 #HospitalityTech #LoyaltyApp #PubLoyalty

The Pepper team at had a fantastic trip down to Brighton to attend Spiegeltent festival, hosted by Laine Pubs on their Supplier Day! Pubs are a key part of UK culture and the festival was all about keeping that tradition alive. The Pubbl app is playing a crucial role in engaging and empowering the next generation! The event was full of exciting activities, including: 🌊 A sea shanty performance 🦋 An immersive butterfly trail VR experience 🍽️ A delightful dinner 🍻 Lots of new beers! Meeting with the Laine team and networking with other suppliers was a highlight of the day! We exchanged valuable insights on driving the hospitality industry forward in the new age. We left feeling inspired and excited to carry these ideas back to Pepper and continue contributing to an evolving pub culture. Thanks to the team at Laine for inviting us down! Download the Pubbl app today and become a part of the vibrant Laine Pubs community. 🍺✨ #Pepper #LainePubs #Spiegeltent #LoyaltyApp #Pubs #HospitalityTech

🤠 The Smith & Western app is LIVE! 🤠 We're thrilled to announce that Smith & Western has just launched their brand-new loyalty app, bringing the rugged charm of the Wild West straight to your fingertips! It was great to hear about the team's experience working with Pepper: "We’re really excited to be launching our Loyalty app with Pepper. The on-boarding process has been excellent. Alberto Manuzzi and the team have been a pleasure to work with." - Jason Macdonald, Operations Assistant. "We chose Pepper because we were looking for a loyalty partner that had experience working similar types of businesses, and with the knowledge to be able to give us direction on what would be the most suitable loyalty program for our business. Pepper’s loyalty product has so many components to it - it was nice to know we could start with a points based loyalty program and then build from there, with personalised campaigns and more" - George Pakos, Head of Operations. 🌟 With the new app, customers can collect and redeem loyalty points at all 7 Smith & Western restaurants. Whether you're enjoying their legendary BBQ ribs or a hearty nacho platter, every meal gets you closer to fantastic rewards. But that's not all! You can now order directly from the comfort of your table when enjoying the outdoor area - perfect for the upcoming summer months.🌵 Looking to boost customer loyalty and offer tasty rewards? Head over to our website today: https://lnkd.in/e2wEJfGs #LoyaltyApp #CustomerRewards #LoyaltyProgram #RestaurantTech #CustomerExperience

"Whether it's one pub, 10 pubs, 15 pubs, we can very quickly add those to the Pepper Console and we can get that set up from a POS point of view within hours" - David Kirby, IT Innovations Manager, Young's Pubs At Pepper, we love to see our clients' businesses flourish! 🌱🌟 Our seamless integrations with POS partners make it super easy to add new locations to the Pepper Console, effortlessly incorporating new customers into existing loyalty programs. Ready to see your business grow with Pepper? Let's chat about how we can make it happen! 💪 Request a quote today https://lnkd.in/dJtAzSMt

"Whether it's one pub, 10 pubs, 15 pubs, we can very quickly add those to the Pepper Console and we can get that set up from a POS point of view within hours" - David Kirby, IT Innovations Manager, Young's Pubs At Pepper, we love to see our clients' businesses flourish! 🌱🌟 Our seamless integrations with POS partners make it super easy to add new locations to the Pepper Console, effortlessly incorporating new customers into existing loyalty programs. Ready to see your business grow with Pepper? Let's chat about how we can make it happen! 💪 Request a quote today https://lnkd.in/dJtAzSMt

🥧✨ Our clients never fail to impress us with their creativity! The team at Pieminister celebrated Pie Week by integrating digital and traditional strategies to drive engagement and encourage app usage. Customers who had downloaded the app were given the opportunity to spin a wheel in-store and be in for the chance to win a selection of great prizes. The success of this campaign highlights the power of creative seasonal promotions, made possible by having a loyalty app. We were thrilled to hear Ginny Payne, Head of Marketing at Pieminister, share her positive experience working with Pepper: "Pieminister’s loyalty app has been our biggest commercial innovation yet, and the support from Pepper in activating various campaign mechanics has been great so far!" 🧡 Head over to our website to read the full case study! 👉 https://lnkd.in/e53wvB82

If you're a Founder or a CEO working in the hospitality industry, you know there are few things more exciting than hearing positive news from happy customers so we were absolutely thrilled when David Kirby at Young's Pubs said: "We've worked with Pepper for over five years now, I can only use the word exceptional." In this excellent case study below, Young's Pubs explain how their Pepper-powered On Tap app has become an essential part of their pub business, creating hyper-personalised campaigns, a major per head increase in spend thanks to loyalty, an easy way to connect and communicate with their customers as well as faster service and streamlined operations. If you want to take your pub, restaurant, coffee chain or QSR to the next level, we'd love to hear from you! #HospitalityTechnology #CustomerEngagement #YoungsPubs #LoyaltyProgram #PersonalisedCampaigns