Finnair and Travelport have announced an enhanced long-term relationship with a multi-source content agreement that includes both New Distribution Capability (NDC) content and traditional content. Jenni Suomela, Vice President of Global Sales and Channel Management, Finnair: “This collaboration with Travelport will elevate our NDC program as we continue to scale and drive adoption among agencies and travel retailers.” Damian Hickey, Global Head of Air Partners, Travelport: “This deal ensures that agents using Travelport+ can access relevant, personalised, and enriched multi-source content from Finnair so that they can present the best offers available to travellers.” Read the full story >> https://lnkd.in/efSkMnDy #airlines #aviation #customerexperience #passengerexperience
Future Travel Experience
Airlines and Aviation
Horley, Surrey 13,228 followers
Redefining the end-to-end passenger experience and business performance.
About us
Future Travel Experience (FTE) is an independent events, online media and industry change leader. Having initially started with a standalone event in North America in 2006, we are now part of the Airline Passengers Experience Association (APEX) and set for explosive growth. We host five annual events around the world – FTE Global, FTE APEX Asia EXPO, FTE EMEA and FTE Ancillary & Retailing, plus the newly introduced FTE Aviation & Robotics Summit, as well as in person and digital meet-ups for our FTE Digital, Innovation and Startup Hub, FTE Baggage Innovation Working Group and FTE World Airport Retailing Group members who are driving real industry change today through knowledge sharing and POC’s. We engage with 50k+ industry executives globally on a weekly basis and our events attract thousands of senior attendees, as well as the leading suppliers and service providers in the field as exhibitors. We are also renowned for our Think Tanks, Power Lists & Industry Awards and supported by continual input from our Advisory Boards. In 2023, more than 4,400 industry executives registered for FTE events, and the FTE website received 1.2 million+ page views. In short, FTE supports the innovation efforts of the most progressive stakeholders in the air transport sector.
- Website
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https://www.futuretravelexperience.com/
External link for Future Travel Experience
- Industry
- Airlines and Aviation
- Company size
- 11-50 employees
- Headquarters
- Horley, Surrey
- Type
- Privately Held
- Founded
- 2006
- Specialties
- Passenger Experience, Events, Publishing, Innovation, Media, Air transport, Aviation, Airlines, Airports, Technology, and Business development
Locations
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Primary
3A Gatwick Metro Centre
Balcombe Road
Horley, Surrey RH6 9GA, GB
Employees at Future Travel Experience
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Daniel Coleman
Founder & CEO at Future Travel Experience
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Dimitris Bountolos
30K. | Transformational Leader | Enterprise Technology Innovation | Future of Infrastructure | Business & Social Impact | Strategy & Scaling…
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Javed Malik
Managing Partner @ Ink+ & Managing Director Ink Arabia
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Sophie Andrews
Head Of Operations at Future Travel Experience
Updates
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LOT Polish Airlines has announced that 15 aircraft across its widebody Boeing 787-8 and 787-9 Dreamliner fleets will be equipped with Viasat’s Ka-band, global inflight connectivity solution as part of cabin upgrades. Izabela Leszczyńska, Director of Product Development and Customer Experience, LOT Polish Airlines: “As part of our cabin upgrade, which will provide a new quality of travel, we have partnered with Viasat, a global leader in connectivity, to implement our inflight connectivity services. Soon we will be able to offer our passengers the much-awaited convenience. The ability to enjoy internet access while flying will top off the many changes that the retrofit of our Boeing B787 Dreamliner will bring.” Don Buchman, VP and GM, Commercial Aviation, Viasat: “As LOT embarks on this new era of connectivity for passengers, we are excited to be providing them and their passengers with the ability to message, surf and stream while in the air.” Read the full story >> https://lnkd.in/eXHvXAcY #airlines #aviation #inflightconnectivity #IFEC #customerexperience #passengerexperience
LOT Polish Airlines selects Viasat to deliver inflight connectivity to Boeing 787 Dreamliner fleet
futuretravelexperience.com
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Etihad has equipped 10 Airbus A320 aircraft that recently joined its fleet with AirFi’s wireless inflight entertainment (IFE) platform and has gone live with complimentary streaming IFE for passengers. Eglė Palevičiūtė, Sales Manager, AirFi: “As a national carrier of the UAE, Etihad is a very discerning airline with incredibly high standards and a clear vision of its future as part of its ‘Journey 2030’ growth plan, so working with them is an honour. We look forward to a fruitful partnership that will bring Etihad’s exceptional content library and award-winning user experience to more passengers than ever before.” Read the full story >> https://lnkd.in/eCSXewQQ #airlines #aviation #inflightentertainment #IFE #customerexperience #passengerexperience
Etihad equips 10 new Airbus A320s with AirFi’s wireless IFE platform for enhanced CX
futuretravelexperience.com
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Changi Airport Group (CAG) – a Headline Partner of FTE APEX Asia Expo, Singapore, 19-20 November 2024 – has signed a Memorandum of Understanding with SATS Ltd. and SIA Engineering Company. Together, they will start a proof of concept on the use of autonomous buses to transport airport staff around Changi Airport’s airside. Kia Thye Yeo, Managing Director, Airport Operations Control, Changi Airport Group: “CAG is excited to be on this innovation journey with our airport partners to trial the use of autonomous buses on the airside. This complements ongoing automation trials, such as the use of autonomous vehicles for baggage transportation and automated Passenger Loading Bridge, to drive greater manpower productivity across our airport operations. We look forward to collaborating on further innovation trials towards our vision of an airport of the future.” Read the full story >> https://lnkd.in/e5PH5Dr4 #airports #aviation #automation #autonomousvehicles #FTEAPEXAsiaExpo
Changi Airport Group, SATS and SIA Engineering Company to trial autonomous airside buses
futuretravelexperience.com
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SITA – a Strategic Partner of the FTE Baggage Innovation Working Group – is to install state-of-the-art passenger verification and check-in solutions, including common-use self-service bag drops, at Shanghai Pudong International Airport. SITA is also an exhibitor at FTE Global, Los Angeles, 28-30 October 2024, and a Platinum Sponsor and exhibitor at FTE APEX Asia Expo, Singapore, 19-20 November 2024. Sumesh Patel, President, SITA APAC: “With this collaboration, Pudong Airport gains SITA’s leading self-service solutions, tailored to bring a streamlined journey to international travellers at Pudong Airport. As always, we are committed to optimising the global passenger experience with exceptional technology-driven solutions.” Read the full story >> https://lnkd.in/emThc7dw #airports #aviation #customerexperience #passengerexperience #FTEBIWG #FTEGlobal #FTEAPEXAsiaExpo
SITA enhances traveller experience at Shanghai Pudong with state-of-the-art common use self-service solutions
futuretravelexperience.com
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Plaza Premium Group has completed its expansion project at Chongqing Jiangbei International Airport with the opening of its third Plaza Premium Lounge, which is integrated with an airport dining establishment. Jenny Zhang, Regional General Manager – North Asia, Plaza Premium Group: “The Chinese travel market is a dominant force in the world, and we are proud to be able to expand on our lounge, dining and concierge services for travellers in the dynamic southwestern region. We not only want to cover all aspects of the needs of travellers at the airport, but to use our presence as an opportunity to promote the location’s culture, cuisine and traditions in our Proudly Local initiative.” Read the full story >> https://lnkd.in/eiZAAfK4 #airports #aviation #airportlounge #customerexperience #passengerexperience
Plaza Premium Group completes initial strategic expansion of airport lounges and dining at CKG
futuretravelexperience.com
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Alaska Airlines has opened a new lounge at San Francisco International Airport’s Harvey Milk Terminal 1. The modern and spacious 11,000 square foot space delivers on the airline’s promise to enhance its network of lounges and offers a pre-flight experience with a welcoming West Coast vibe. Sangita Woerner, Senior Vice President of Marketing and Guest Experience, Alaska Airlines: “Our lounges redefine the premium travel experience, providing top-tier amenities and ample space to escape the hustle and bustle of the airport, whether you’re travelling with Alaska or our oneworld Alliance and global airline partners.” Read the full story >> https://lnkd.in/eUqsGzXf #airports #aviation #airportlounge #customerexperience #passengerexperience
Alaska Airlines unveils new lounge at SFO completing transition to renovated world-class terminal
futuretravelexperience.com
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Royal Schiphol Group – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has started the second phase trial of electric self-driving buses together with KLM Cityhopper and KLM Ground Services. Jan Zekveld, Head of Innovation, Royal Schiphol Group: “It’s great that we’ve been able to follow up on the trial with the self-driving buses so soon. We’re curious about the insights we’ll gain at this location, particularly because punctuality and safety are crucial on this route. We’re also curious how airline crew members experience self-driving transport. This will help to build trust in the technology and potentially facilitates future integration of other self-driving vehicles.” Maarten Koopmans, Managing Director, KLM Cityhopper: “I’m very enthusiastic about this trial and think it’s great that our crew can test this innovative, self-driving bus.” Read the full story >> https://lnkd.in/e93vRp6G #airports #aviation #automation #autonomousvehicles
Schiphol and KLM test innovative electric self-driving shuttle service for flight crew
futuretravelexperience.com
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⏰ Last chance to secure your Early Bird rate for #FTEGlobal – expires tonight at midnight BST! Experience the "CES for aviation" and join over 150 organisations, including more than 60 airlines and airports, who are already registered. Will you be there? Don't miss out – book now >> https://lnkd.in/d9MkzMn APEX (Airline Passenger Experience Association) IFSA (International Flight Services Association)
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In this deep-dive article, Johnathan Lewis, Division Director Innovation, Miami International Airport; Kevin Kleist, Head of Emerging Trends, Southwest Airlines; Thomas Dworschak, Head of IT Digitalization & Innovation, Flughafen Wien - Vienna Airport; Kristen Berndt, Senior Manager, Customer Strategy & Innovation, United Airlines; and Stefano Biondi, Head of Maintenance Engineering, Aeroporti di Roma, share their insights into the latest developments and trends in the realm of the Internet of Things (IoT). IoT is one of the three key themes of the FTE Digital, Innovation & Startup Hub in 2024, alongside Robotics and Artificial Intelligence (AI). Read the full story >> https://lnkd.in/eRvFsTrD #FTEInnovationHub #InternetofThings #IoT #customerexperience #passengerexperience #innovation
MIA, Southwest, VIE, United and ADR discuss how they are exploring IoT to optimise operations, enhance efficiency and take CX to the next level
futuretravelexperience.com