Being able to easily access data that you can trust is essential for Transport Authorities, however this can sometimes be difficult with data coming from different operators across the network servicing your community. EPM Insights seamlessly collates data from operators into one central location with no need for manual intervention ensuring you have a single source for data analytics that you can rely on. The advanced software allows for a comprehensive understanding of your contracted services. Enhance your contracted network, https://bit.ly/3A4vvnv
EPM Bus Solutions Limited
Ground Passenger Transportation
Helping bus operators and transport authorities improve their commercial, financial and operational performance.
About us
For over 30 years, we’ve been committed to helping bus operators and local authorities improve the commercial, financial and operational performance of their organisations. We provide market leading software systems that enable customers to manage income, grow revenue, improve profitability and drive up the quality of their services. To achieve our mission, we reach out into many parts of the bus operation. Commercial o Understand revenue from all fares and ticket types, analyse route profitability to inform network planning, and understand passenger demand to improve vehicle utilisation. Finance o Maximise BSOG and concessionary reimbursements, improve contract performance and ensure profitability of tendered routes. Control room o Capture incidents, identify lost mileage and schedule adherence, manage disruptions and understand root causes. Operations o Manage responses to incidents and accidents, identify route reliability problems, resolve customer issues, and support staff management processes. Engineering o Manage fuel usage, improve vehicle efficiency & reliability, identify common defects, reduce unplanned maintenance and ensure vehicle compliance. This gives us a unique perspective to help customers optimise their network, automate processes, reduce accidents, attract and retain passengers, and drive continuous improvement. We also specialise in BSOG certification, operational audits, and concessionary travel reimbursement. Our BSOG consultants will maximise claims by uncovering any missing fuel data, checking mileage and ensuring your services claimed are eligible. Whilst our Concessions experts will ensure you get full reimbursement for concessionary travel on your network. With expert knowledge, innovative systems and decades of experience; we're here to help our customers drive their businesses forward.
- Website
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https://www.omnibus-epm.solutions/
External link for EPM Bus Solutions Limited
- Industry
- Ground Passenger Transportation
- Company size
- 51-200 employees
- Headquarters
- Bromsgrove
- Type
- Privately Held
- Founded
- 1987
- Specialties
- BSOG, Passenger Transport, Bus Depot Operational Performance Management, Multi-operator ticketing schemes management, Tenders and Contracts Management, Accident risk reduction, Concessionary fares reimbursement, Route profitability analysis, Bus network optimisation, Data analytics, Control room management, Business process automation, Customer service & issue resolution, Vehicle fuel management, Cash management, Revenue analysis, Route reliability improvement, Bus depot commercial management, Lost property, and Staff records and compliance
Locations
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Primary
20 Harris Business Park
Hanbury Road
Bromsgrove, B60 4DJ, GB
Employees at EPM Bus Solutions Limited
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Russell Cavell
A Chief Technology Officer who defines technical vision and strategic direction to facilitate business growth
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John Carr
Retained Adviser at EPM Bus Solutions Limited
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Harminder Sangha
Marketing | Digital first approach | Transport Management | Marketing Manager at EPM Bus Solutions & Omnibus
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Josh Mellor
Regional Sales Manager at EPM Bus Solutions
Updates
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EPM Bus Solutions Limited reposted this
Thought provoking morning at The Women in Bus Summit. Fantastic content from amazing presenters. Looking forward to what this afternoon brings! #WomenInTransport #BusAndCoach #WiBCSummit2024
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Blackpool Transport selects EPM's Customer Resolution Centre to enhance their customer service function and improve customer satisfaction. Read more in, https://ow.ly/tzGg50Tv6YG
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Join us at Euro Bus Expo from the 12th to 14th of November at the NEC where we will be showcasing our innovative technology, including Control360, developed to support you on your journey to more efficient ways of working. https://ow.ly/H1MS50Tv6f7
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As technology advances in bus operations, control room teams must adapt to digital tools. Our article explores how a user-friendly, integrated platform can streamline decision-making and simplify training and upskilling. Read the article: https://ow.ly/A63P50TyyQp
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Analyse performance at route level and optimise your network to enhance profitability with our Route Performance system. With the ability to allocate revenue and costs to services using configurable methods, you can gain valuable insights into your entire network. Book demo: https://lnkd.in/eKCNaRws
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Customer satisfaction can lead to passenger loyalty and increased patronage. In a franchised bus network, customer service becomes the responsibility of the transport authority. This article discusses the importance of good customer service and explores how technology can support local transport authorities in enhancing their customer service function and meeting customer expectations. Read more: https://lnkd.in/eXE7TT9q
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Managing your contracted network can be complex and time-consuming. Our Contract Performance solution enables users to manage the procurement and management process in one user-friendly platform. The comprehensive analysis capability empowers transport authorities to make data-driven decisions to optimise contracted services. Book a demo: https://lnkd.in/eCPFcFxR
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McGill's Bus Group selects our Customer Resolution Centre solution to accelerate service response times and deliver an exceptional customer service experience, read more in routeone Magazine: https://lnkd.in/eDF_Eddt
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EPM Bus Solutions Limited reposted this
Delighted to have been invited to the 30th celebrations for Compass Travel (Sussex) Ltd. Thank you for a beautiful evening Michael Bishop. EPM Bus Solutions Limited Omnibus #bus #collaboration #partnership