今日は普通の接客だった（長文失礼します） : Shinryo

I had a craving for their chicken nanban at lunchtime, so I visited for the first time in a long time. The owner's service was always belligerent from the beginning, and I had a very unpleasant experience, but I still wanted to eat delicious chicken nanban, so I put up with it and visited occasionally. I visited the site again prepared for maximum discomfort. I've been to this restaurant twice in the evening and many times during the day, but this was the first time I was served by someone who seemed to be the proprietress. It starts with the initial greeting of "Welcome," then once you sit at the counter they take your order as normal, and when they bring your food they say "Sorry to have kept you waiting." When we paid the bill on our way out, we exchanged mutual responses of "Thank you for the meal" and "Thank you very much." It's a very ordinary customer service. The service was the same as that at Gyudon (Beef bowl) bowl chain restaurants, so I wasn't impressed, but I didn't feel any discomfort either. We just want to eat delicious chicken nanban in peace, and we don't want excessive customer service or polite manners. In light of that, this was the first time that we were able to enjoy delicious chicken nanban with peace of mind. The proprietress, wearing a blue T-shirt bearing the name of Miyazaki Shochu "Kibiki," was telling a regular customer two counters away, "I was born in the Showa era, so I tell off customers who are unreasonable. They cause trouble for other customers." I thought that was an admirable attitude. Because stores are businesses, they are expected to make an effort to create a comfortable space. Customers are also required to make an effort to observe certain manners and store rules. Any adult knows that it is through the efforts of both parties that a restaurant runs smoothly and customers can enjoy delicious meals in comfort. Looking at other people's comments, it seems like the efforts of both sides at this store are not in sync and there is a misunderstanding. This means that both sides have their reasons. However, on this day, the service was just normal. The service was at the normal level when eating Gyudon (Beef bowl) at Yoshinoya, so there were no problems. The proprietress was telling a regular customer, "The other day, a customer came in early and left his baggage without any notice to the restaurant because the seat next to him was empty. It would be unpleasant if that customer came back! That's why I asked him, "Are you friends with the customer sitting next to you?" I can't judge whether placing your belongings on the empty seat next to you at Izakaya (Japanese-style bar) as an emergency evacuation is something that should receive such a strong warning from the restaurant, as it also depends on the amount of luggage and how it is placed. However, if the seat next to me was empty, I think I would feel comfortable leaving my handbag there until more customers came. Unfortunately, the landlady continued talking without any warning even though a regular customer who was sitting two seats away from me had put a large bag on the counter seat between us. I wonder if I was able to avoid being scolded because I had put my bag at my feet. When service is inconsistent, customers are bound to feel distrustful. While it is natural to want to treat regular customers well as part of your business, it is not okay to treat first-time customers in an obviously discriminatory manner. It's not professional to restrict customer numbers based on likes and dislikes. There are some very famous soba restaurants in the countryside with eccentric owners, but this is an ordinary Miyazaki restaurant on Miyamasuzaka in Shibuya. Since they have chosen to create a store that will cater to a large number of customers, I am being a little presumptuous and think that they need to reconsider their customer service. A long time ago when it was Uoyamatei, there were so many customers that you had to wait at lunchtime, but now there are few people even at lunchtime. I think it's okay for restaurants to be selective about their customers, but this is an example of the fact that customers can also be selective about their restaurants. I've eaten there in the evening and the food is of high quality. To repeat, I think the Chicken Nanban set meal here is actually even better than Ogura in Miyazaki. The sourness of the tartar sauce is just right, and the meat and frying are impeccable. I don't know of any chicken nanban in Tokyo that tastes better than this one. I love chicken nanban and have eaten it at many places, but this place is definitely the best. I hope that one-time customers will become regulars, the restaurant will thrive, and it will once again become a place where people have to wait in line at lunchtime.

この新寮については魚山亭の頃の昔から通ってしまうのだが、オーナーか店員が分からないが態度が異常に悪い。大変無愛想な態度とぶっきらぼうな物言いで気持ち良く食事がしたい方にはお勧め出来ない店だと思う。今時喫煙可と言うのもいただけない。

しかし料理は抜群に旨い。特に昼のチキン南蛮定食は宮崎のおぐらに次ぐ旨さと思っている。だから不快さを我慢してもたまに食べに行ってしまう。
そんな自分に悔しさを感じてしまう。
少し乱暴な客なら殴り合いの喧嘩になってもおかしくないような接客が本当に残念です。

こちらの料理は何でも美味しい。
宮崎料理なので夏に冷汁定食などたまりません。
夜も安くはないが食の良い宮崎の郷土料理が美味しくいただけます。

料理だけ、特にチキン南蛮だけ見ると私は4.0点を献上したいが、あの信じられないくらい太々しい接客により点数を50％カットしようと思います。

勿体無いみせです。