Billing and Subscriptions
Cancel your subscription
You can cancel a subscription from Apple, or a subscription you purchased in an app, directly in the App Store on your device.
Request a refund
Some purchases may be eligible for a refund. To request one, click the link below, sign in and select "Request a refund".
View your purchase history
You can find a history of the apps, subscriptions, music and other content you bought from the App Store and iTunes Store.
Manage your payment information
View payment methods on file, change the order of your payment method or update your billing information.
If your payment method is declined
If you can’t make purchases in the App Store or iTunes Store, add a new payment method or update your payment information.
Confirm billing charges
Find out how to look up your purchase history and verify charges that appear on your billing statement from Apple.
Set up your child’s device
Help your child sign in to Apple devices with their Apple Account, create a device passcode and use Family Sharing to access purchased apps and content.
Access purchases across all of your devices
After you sign in with your Apple Account, you can re-download your previously purchased apps, music, films and TV programmes.
About the Payment Services Directive
In Europe, you may be asked to authenticate purchases or changes to your billing information with your bank or card issuer.
Support app
Get personalised access to solutions for your Apple products.