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Maintenance
Scheduled Maintenance
Support Cases - Scheduled Maintenance Oct 5, 2024 01:05-05:05 EDT
Backend maintenance is scheduled for 5 October, 2024 1am-1:05am EDT / 5am-5:05am UTC. During this time Support Cases will be inaccessible, which means customers will not be able to view, create or edit cases. To create support cases during the maintenance window, use [email protected]
Posted on Sep 06, 2024 - 13:05 EDT
Support Cases - Scheduled Maintenance Oct 20, 2024 05:00-07:15 EDT
Backend maintenance is scheduled for 20 October, 2024 5am-7:15am EDT / 9am-11:15am UTC. During this time Support Cases will be inaccessible, which means customers will not be able to view, create or edit cases. To create support cases during the maintenance window, use [email protected] or in critical circumstances, contact Support via phone: https://access.redhat.com/support/contact/technicalSupport .
Posted on Sep 06, 2024 - 13:02 EDT
Past Incidents
Sep 10, 2024
Resolved - This incident has been resolved.
Sep 10, 07:32 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 10, 04:41 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 10, 03:38 EDT
Update - We are continuing to investigate this issue.
Sep 10, 03:28 EDT
Investigating - We are currently investigating this issue.
Sep 10, 03:10 EDT
Sep 9, 2024

No incidents reported.

Sep 8, 2024
Completed - The scheduled maintenance has been completed.
Sep 8, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 08:00 EDT
Scheduled - OpenShift Cluster Manager will undergo maintenance for add-on service updates on Sunday, September 8th at 12:00 UTC for up to 30 minutes.
During this time, users will not be able to add or remove add-on services like Red Hat OpenShift AI and Red Hat OpenShift API Management for their Red Hat OpenShift Service on AWS (ROSA) and OpenShift Dedicated (OSD) clusters.
Users will be able to provision new clusters and manage the lifecycle of their existing clusters during this maintenance window. Workloads running on existing clusters, including the add-on services, will also remain unaffected and available during this maintenance window.

Sep 2, 04:48 EDT
Completed - The scheduled maintenance has been completed.
Sep 8, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 06:00 EDT
Scheduled - OpenShift Cluster Manager will undergo maintenance for add-on service updates on Sunday, September 8th at 10:00 UTC for up to 30 minutes.
During this time, users will not be able to add or remove add-on services like Red Hat OpenShift AI and Red Hat OpenShift API Management for their Red Hat OpenShift Service on AWS (ROSA) and OpenShift Dedicated (OSD) clusters.
Users will be able to provision new clusters and manage the lifecycle of their existing clusters during this maintenance window. Workloads running on existing clusters, including the add-on services, will also remain unaffected and available during this maintenance window.

Sep 6, 05:34 EDT
Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024
Resolved - This incident has been resolved.
Sep 3, 03:26 EDT
Update - The issue is resolved and developers.redhat.com looks to be operational
Sep 2, 08:29 EDT
Investigating - We are currently investigating this issue.
Sep 2, 05:06 EDT
Sep 2, 2024
Resolved - This incidednt has been resolved and jbossnetwork is operational
Sep 2, 05:41 EDT
Update - We are continuing to investigate this issue.
Sep 2, 05:40 EDT
Investigating - Incident has been acknowledged and team is working on it.
Sep 2, 05:09 EDT
Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024
Resolved - This incident has been resolved.
Aug 29, 16:17 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 29, 16:00 EDT
Identified - The issue has been identified and a fix is being implemented.
Aug 29, 15:55 EDT
Investigating - We are currently investigating this issue.
Aug 29, 15:20 EDT
Aug 28, 2024

No incidents reported.

Aug 27, 2024
Resolved - This incident has been resolved.
Aug 27, 20:06 EDT
Investigating - We are currently investigating this issue.
Aug 27, 18:18 EDT
Resolved - This incident has been resolved.
Aug 27, 18:18 EDT
Monitoring - A fix has been implemented and the UI should now be loading correctly.
Aug 27, 16:12 EDT
Identified - The issue has been identified and we are working to deploy a fix.
Aug 27, 16:00 EDT
Update - We are continuing to investigate this issue.
Aug 27, 15:44 EDT
Investigating - We are currently investigating the Quay.io web UI being unavailable.
Aug 27, 15:14 EDT