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Scheduled Maintenance
Sisense Maintenance (Third Party Service Provider)
Feb 15, 2025 12:00-18:00 UTC
We are writing to inform you that there will be an upcoming Sisense (Third Party Service Provider) Maintenance and may cause Unified Analytics to be temporarily unavailable.
Start Time: February 15, 2024 12:00 UTC
End Time: February 15, 2024 18:00 UTC
Duration: 6 hours
What's Happening?
During this maintenance window, Sisense has scheduled a system maintenance as they perform necessary infrastructure updates.
Component(s) undergoing maintenance:
• Analytics
What's the Impact?
We're taking precautionary steps to reduce sustained impact during this maintenance; however, anticipated user impact may include:
Unified Analytics service to be temporarily be unavailable during the ongoing maintenance.
Should any user notice any abnormal behavior during or after this maintenance window, please reach out to BigPanda Support via our live chat or emailing us at [email protected] for assistance.
What isn't Impacted?
All other areas of the BigPanda platform - including data ingest and processing, APIs, and Incident Sharing - will be unaffected by this maintenance.
Is User Action Required?
No user action is required.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via [email protected].
Posted on Jan 15, 2025 - 01:22 UTC
Start Time: February 15, 2024 12:00 UTC
End Time: February 15, 2024 18:00 UTC
Duration: 6 hours
What's Happening?
During this maintenance window, Sisense has scheduled a system maintenance as they perform necessary infrastructure updates.
Component(s) undergoing maintenance:
• Analytics
What's the Impact?
We're taking precautionary steps to reduce sustained impact during this maintenance; however, anticipated user impact may include:
Unified Analytics service to be temporarily be unavailable during the ongoing maintenance.
Should any user notice any abnormal behavior during or after this maintenance window, please reach out to BigPanda Support via our live chat or emailing us at [email protected] for assistance.
What isn't Impacted?
All other areas of the BigPanda platform - including data ingest and processing, APIs, and Incident Sharing - will be unaffected by this maintenance.
Is User Action Required?
No user action is required.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via [email protected].
Posted on Jan 15, 2025 - 01:22 UTC
Improvements to BigPanda availability
Feb 25, 2025 09:00-13:00 UTC
In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.
Start Time: February 25, 2025 09:00 UTC
End Time: February 25, 2025 13:00 UTC
Duration: 4 hours
What's Happening?
We will be deploying improvements to our cloud infrastructure to allow for better availability of all BigPanda components.
Component(s) undergoing maintenance:
This will affect most components of BigPanda, but deployment will be gradual to minimize impact on system functionality
What's the Impact?
We do not anticipate any impact to end users; however, should any user notice any abnormal behavior during or after this maintenance window, please reach out to BigPanda Support via our live chat or emailing us at [email protected] for assistance.
Is User Action Required?
No user action is required.
The planned maintenance has successfully completed our QA validation and regression process. We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via [email protected].
Posted on Feb 12, 2025 - 16:23 UTC
Start Time: February 25, 2025 09:00 UTC
End Time: February 25, 2025 13:00 UTC
Duration: 4 hours
What's Happening?
We will be deploying improvements to our cloud infrastructure to allow for better availability of all BigPanda components.
Component(s) undergoing maintenance:
This will affect most components of BigPanda, but deployment will be gradual to minimize impact on system functionality
What's the Impact?
We do not anticipate any impact to end users; however, should any user notice any abnormal behavior during or after this maintenance window, please reach out to BigPanda Support via our live chat or emailing us at [email protected] for assistance.
Is User Action Required?
No user action is required.
The planned maintenance has successfully completed our QA validation and regression process. We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via [email protected].
Posted on Feb 12, 2025 - 16:23 UTC