Work works better with AI in Slack.

Speed things up and save time with powerfully simple AI, right where you need it.

SLACK AI IS TRUSTED BY TEAMS OF EVERY SHAPE AND SIZE
  • SpotOn
  • Ari Bikes
  • Cebu Pacific
  • Beyond Better Foods
  • Anthropic
  • ProService Hawaii
SEARCH

Find answers faster.

Slack AI searches public conversations and shared files to find exactly what you need. Just ask a question in your own words – such as ‘What’s the Q1 sales strategy?’ – and let Slack AI do the rest.

    SUMMARISE

    Instantly summarise conversations.

    Need to free up time at work? Slack AI can summarise channels and threads to help you catch up instantly. It can even take notes for you during a huddle, so you can stay in the moment.

      97 min

      Average time that users can save weekly with Slack AI*

      RECAP

      Declutter your day.

      Slack AI makes it easy to schedule daily recaps of your most important channels, so you can stay on the same page as your team without reading every chapter.

        Coming soonAgentforce in Slack

        Team up with your favourite agent in Slack.

        Work side by side with Agentforce in Slack to get a real-time view of your customer data. Ask questions about your accounts, opportunities and cases, and get trusted responses grounded in your CRM data from Salesforce.

        Request a demo

        Your favourite third-party agents fit right in.

        Bringing your third-party agents into Slack makes work a whole lot easier (and more efficient). Have them create your content, surface market research and find your files without stopping to switch apps.

        See all integrations

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        Slack AI can help anyone in any role.

        A hand-shaped cursor click on the Summarize button in Slack to summarise messages in a channel.
        A question is typed into the Slack search bar and Slack AI finds the answer.
        A hand-shaped cursor clicks on the Slack AI button in Slack to summarise a thread.
        Keywords are typed into the Slack search bar and Slack AI helps to find the answer.

        Project management

        Joining midway through a project? Summarise ongoing threads to catch up.

        A hand-shaped cursor click on the Summarize button in Slack to summarise messages in a channel.

        Engineering

        Solve incidents using solutions from across your org, all without ever leaving Slack.

        A question is typed into the Slack search bar and Slack AI finds the answer.

        Sales

        Get essential customer context and sell smarter by summarising account channels.

        A hand-shaped cursor clicks on the Slack AI button in Slack to summarise a thread.

        Customer service

        Find answers faster and make customers happier, all from one place.

        Keywords are typed into the Slack search bar and Slack AI helps to find the answer.

        Time is valuable. Slack AI gives customers more of it.

        A channel and canvas are covered with locks to show how customer data is protected in Slack.

        Work without worry.

        Your data is your data. Customer data never leaves Slack. We do not train large language models (LLMS) on customer data. Everything runs on Slack’s secure infrastructure, meeting the same compliance standards as Slack itself.

          Learn more about security

          Get to know AI in Slack.

          Frequently asked questions

          Slack AI is a simple, secure and intuitive AI that works directly in Slack. With generative capabilities such as AI-powered search, conversation summaries and recaps, anyone can quickly find and prioritise their most important information.

          Our ultimate goal? Help organisations to reach the full potential of their collective knowledge in Slack and make it easier to work smarter, together.

          While Slack isn’t the only AI-powered tool that exists today, there are a few things that make Slack AI different from the rest.

          Organisational data is a trusted source of knowledge. Customers have accumulated so much valuable context in their org’s shared conversation history, but are only scratching the surface of what they can learn. Slack AI helps people to find that information immediately, with ease.

          Our conversational interface makes it possible for generative AI to become a seamless part of your team's work day. Unlike AI that’s confined to browser tabs or standalone assistants, we believe that the most effective way to encourage widespread AI adoption is to put it directly where people are already working.

          Slack AI can instantly summarise conversations in channels and huddles, provide daily recaps and find the answers and information that you need in seconds.

          Agentforce formulates responses based on your Salesforce data and conversations in Slack to provide a faster, fuller picture of whatever you’re working on, directly where you’re already working.

          We have several out-of-the-box agent apps ready for you: Adobe Express, Asana, Box, Cohere, Workday and Writer, with more on the way. Take a look at the Marketplace for a full list of supported apps.

          Slack AI runs on Slack’s trusted infrastructure, and upholds the security practices and compliance standards that customers expect from Slack itself. Slack does not share customer data with LLM providers and does not use customer data to train large language models (LLMs).

          Our large language models are hosted directly within Slack’s AWS virtual private cloud, ensuring that your data remains in-house. Learn more here.

          Yes, Slack AI is generally available anywhere Slack is able to be purchased.

          Slack AI currently supports English, Spanish and Japanese, with support for additional languages coming later. Learn more here.

          Slack AI is offered as a paid add-on to Pro, Business+ and Enterprise subscriptions. Users are not able to purchase it themselves – instead, a Slack admin can purchase it on behalf of your team. For pricing information or to learn more, please get in touch with your Slack account executive, or talk to sales.

          The preceding information is intended for INFORMATIONAL PURPOSES ONLY, and not as a binding commitment. Please do not rely on this information in making your purchasing decisions. The development, release and timing of any products, features or functionality remain at the sole discretion of Slack, and are subject to change.

          *Source: Based on an internal analysis during the pilot of Slack AI features (channel recaps, thread summaries and AI search answers)