Jansen Ling

The platform was developed using Agile development and delivered within 6 months timeframe.
myENV provides one stop environmental information and allowing public to send feedback on-the-go. The user interface has been enhanced with a new minimalistic and clean look. The app is also more user-location aware. New features have also been added eg. volunteer sign up, calendaring, dengue proximity sensor, etc

The enhanced benefits for public:
-- Instant access to 7 key environmental… Show more

The platform was developed using Agile development and delivered within 6 months timeframe.
myENV provides one stop environmental information and allowing public to send feedback on-the-go. The user interface has been enhanced with a new minimalistic and clean look. The app is also more user-location aware. New features have also been added eg. volunteer sign up, calendaring, dengue proximity sensor, etc

The enhanced benefits for public:
-- Instant access to 7 key environmental information (weather, PSI, rainfall, dengue, water level in canals and drains, UV index and tides) in a timely manner and plan for their daily activities accordingly. Other environmental information such as public cleanliness and hawker centers are also available.

-- FAQs which members of the public can have quick access to answers for their general enquiries relating to environmental guidelines. These include construction noises, burning of joss-papers and disposal of used batteries.

-- Provide immediate feedback (with “snap and send” functions) on environmental issues to NEA. The feedback will be captured by the backend CRM system and the relevant departments will be notified immediately. With the public as the additional “eyes” and the optimum deployment of resources, this will lead to the building of a better and sustainable environment for Singapore.
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Responsible in stretching the limits of the CRMS system in delivering key enhancements to incorporate Geographical Information System, mobile CRMS, 3P event management and the integrations of CRMS to other internal systems , Text analytics and integration across other government agencies.
The current CRMS handles an average volume of 24,000 cases per month from the public with average of 600 compliments per month.

Implemented Content Delivery Networks (Akamai) architecture for NEA Internet Websites to support the massive volume of Internet users and commissioned a blueprint to revamp the NEA website to achieve greater synergy and strengthen her branding from 2011. The CDN architecture was proven to serve more than 75TB of NEA’s info without any performance degradation as reported by Akamai edge servers across the S’pore telcos during the Jun’13 Haze crisis. This is a great achievement that the NEA… Show more

Implemented Content Delivery Networks (Akamai) architecture for NEA Internet Websites to support the massive volume of Internet users and commissioned a blueprint to revamp the NEA website to achieve greater synergy and strengthen her branding from 2011. The CDN architecture was proven to serve more than 75TB of NEA’s info without any performance degradation as reported by Akamai edge servers across the S’pore telcos during the Jun’13 Haze crisis. This is a great achievement that the NEA websites are still operational during this worst haze crisis in Singapore. Prior to 2010, the NEA websites had never survive during the build up of web traffic during any (haze) crisis and with web traffic volume which is about 1000 times less. The Haze website was given good commendation from Prime Minister, Min (MEWR) and CEO during the Haze period. Show less

The public co-creation effort was made a reality in Apr2013 via NEA's Hackathon. The NEA's Hackathon was the first Hackathon organized by a public Agency and were mentioned by Head Civil Service’s speech and IDA Chairman during the eGOV excellence award 2013 and IDA staff Conference respectively on 30Apr2013. The Hackathon event also received commendations from major medias such as The StraitsTimes, etc.
Overcame the challenges of rallying the various NEA's departments into providing… Show more

The public co-creation effort was made a reality in Apr2013 via NEA's Hackathon. The NEA's Hackathon was the first Hackathon organized by a public Agency and were mentioned by Head Civil Service’s speech and IDA Chairman during the eGOV excellence award 2013 and IDA staff Conference respectively on 30Apr2013. The Hackathon event also received commendations from major medias such as The StraitsTimes, etc.
Overcame the challenges of rallying the various NEA's departments into providing the relevant exclusive datasets, the problem statements, as well as engaging the Industry partners within a tight timeframe of 3 months. The entire Hackathon was also implemented prudently within an ITQ budget. Show less

Organized round table session for NEA CEO with IT industry partners to exchange ideas and obtained technology updates from the Industry Partners. One of the outcomes resulting from the Industry engagement was the development of a mobile application entitled CleanLah in 2012. This app provides a 3-step ”Instagram” like mobile app for citizen to report on public cleanliness lapses.  This app was fully funded by the Industry partner and is seamlessly integrated to NEA’s CRMS so as to provide… Show more

Organized round table session for NEA CEO with IT industry partners to exchange ideas and obtained technology updates from the Industry Partners. One of the outcomes resulting from the Industry engagement was the development of a mobile application entitled CleanLah in 2012. This app provides a 3-step ”Instagram” like mobile app for citizen to report on public cleanliness lapses.  This app was fully funded by the Industry partner and is seamlessly integrated to NEA’s CRMS so as to provide situation awareness for NEA at the ground level and also a 360 degrees closure of cases reported. This app had driven up active citizenry behaviours and currently has an active user base of 5000. Show less

Instrumental in master minding the launch of myENV in Jul’11, a mobile app for Environmental Info on the go over two major mobile platforms, IOS and Android. After the launch, relentlessly fulfilled Stakehilders demand in the integration to PUB water level info and SMS subscriptions on Dec11 (Mgt's request, Jul’11), face-lift launched on Oct’12 (Mgt's request, Jul’12) and the Android version on Mar’13 (to meet Apr'13 deadline).
myENV has achieved a total 250k with 15k active users as at… Show more

Instrumental in master minding the launch of myENV in Jul’11, a mobile app for Environmental Info on the go over two major mobile platforms, IOS and Android. After the launch, relentlessly fulfilled Stakehilders demand in the integration to PUB water level info and SMS subscriptions on Dec11 (Mgt's request, Jul’11), face-lift launched on Oct’12 (Mgt's request, Jul’12) and the Android version on Mar’13 (to meet Apr'13 deadline).
myENV has achieved a total 250k with 15k active users as at 2013. The suite of NEA mobile apps had since expanded from myENV to more domain specific apps such as Life Cycle Cost Calculator, Energy Auditor, 3P magazines and the recently lauched Lightning@sg in Sep’12.
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Successfully launched a tripartite CFC (MOH, IDA & TEC) for Improving Healthcare Quality and Efficiency Through Innovative Use of ICT, a S$3 million investment over two years from 2008 to 2010 built on IDA's masterplan iN2015 to improve general healthcare quality and efficiency.

The CFC was supported from 4 major healthcare institutions: SingHealth, NHG, Parkway Health and Raffles Medical Group.

The CFC attracted a total of 27 submissions and 7 consortia projects were awarded in… Show more

Successfully launched a tripartite CFC (MOH, IDA & TEC) for Improving Healthcare Quality and Efficiency Through Innovative Use of ICT, a S$3 million investment over two years from 2008 to 2010 built on IDA's masterplan iN2015 to improve general healthcare quality and efficiency.

The CFC was supported from 4 major healthcare institutions: SingHealth, NHG, Parkway Health and Raffles Medical Group.

The CFC attracted a total of 27 submissions and 7 consortia projects were awarded in 2008:
1 Intelligent OT Dashboard System -- NUH, Friartuck, Fujitsu
2 Improving Door-to-Balloon Times in Patients -- SGH, NHC, SCDF
3 Integrated Children Mental Wellness System -- IMH, Fujitsu, AskNLearn
4 ORLocate O'Connor's -- KKH
5 Care-QuEST-- NHG, HMS
6 Quality through Unique Electronic Structured Template (QUEST) -- NHC, Eclipsys
7 Healthcare X-change Portal -- Singhealth, ECnet Show less

Successful launched the first Healthcare CFC to enable a Patient-Centred and Hassle-Free Care Delivery Healthcare System for the following outcomes:
-- better manage patients’ medical information
-- equip healthcare providers with better information accessibility at all points-of-care
-- enable the re-engineering of processes and workflows

The CFC was supported from 4 major healthcare institutions: SingHealth, NHG, Parkway Health and Raffles Medical plus 6 major Communities… Show more

Successful launched the first Healthcare CFC to enable a Patient-Centred and Hassle-Free Care Delivery Healthcare System for the following outcomes:
-- better manage patients’ medical information
-- equip healthcare providers with better information accessibility at all points-of-care
-- enable the re-engineering of processes and workflows

The CFC was supported from 4 major healthcare institutions: SingHealth, NHG, Parkway Health and Raffles Medical plus 6 major Communities Hospitals (Ang Mo Kio-Thye Hua Kwan, Bright Vision, Kwong Wai Shui Hospital, RenCi, St Luke's Hospital and St Andrew's Community Hospital. Show less

Developed and launched an Emergency System for AH’s emergency department in collaboration with Microsoft.

Seconded to Alexandra Hospital for “skunk works” to conceptualise the blueprint on Hospital for the Future (now known as Khoo Teck Puat Hospital) and provided technical consultancy/support to AH’s senior management team during study trip to Kameada Hospital Japan.

Project leader on how the existing IT infrastructure, technical support framework and the mode of deployment of IT equipment could be enhanced in giving schools greater flexibility and autonomy in the use of IT for teaching and learning; under Infrastructure and Support Programme of Masterplan II for IT in Education (2002)

Contributed as a committee member to the framework to form and implement IT Consultancy Teams for sustained support to schools under the Capacity and Capability Building Programme of Masterplan II for IT in Education (2002)