Specialized review selection for feature rating estimation

C Long, J Zhang, M Huang, X Zhu… - 2009 IEEE/WIC/ACM …, 2009 - ieeexplore.ieee.org
2009 IEEE/WIC/ACM International Joint Conference on Web …, 2009ieeexplore.ieee.org
On participatory Websites, users provide opinions about products, with both overall ratings
and textual reviews. In this paper, we propose an approach to accurately estimate feature
ratings of the products. This approach selects user reviews that extensively discuss specific
features of the products (called specialized reviews), using information distance of reviews
on the features. Experiments on real data show that overall ratings of the specialized
reviews can be used to represent their feature ratings. The average of these overall ratings …
On participatory Websites, users provide opinions about products, with both overall ratings and textual reviews. In this paper, we propose an approach to accurately estimate feature ratings of the products. This approach selects user reviews that extensively discuss specific features of the products (called specialized reviews), using information distance of reviews on the features. Experiments on real data show that overall ratings of the specialized reviews can be used to represent their feature ratings. The average of these overall ratings can be used by recommender systems to provide feature specific recommendations that better help users make purchasing decisions.
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