… representative of this economy, since knowledge constitutes both their main input and
output… of knowledge. The aim of this chapter is to examine the modes of knowledge processing …

… viewpoint in knowledge management by introducing KM-Services as a basic concept for
Knowledge Management. It discusses the vision of service oriented knowledge management (…

… process. At one … process, but on the knowledge aspects and service functions within which
products are embedded: R&D, design, brand creation, advertising, fi nance packages, service …

… to knowledge processes of this service … these processes remain in part unclear (Howells
2001). The intention of the chapter is to sort out with an analytical focus on knowledge processes…

… mechanism for business processes as the knowledge context. Knowledge storage and retrieval
… sharing challenges in a large public sector organization focused on health care services. …

… composition), which draws on the functionality of semantic web services to represent and …
domain knowledge to guide the service composition process and provide advice on service …

… services. Section 3.2 takes a relational perspective and illustrates interaction as the central
mode of knowledge processing … process is related to knowledge generation and knowledge …

… five basic service innovation patterns (… services, namely knowledgeintensive business
services (KIBS). It is argued that these services can play a substantial role in innovation processes…

… of process innovation in a particular knowledge-intensive business service (KIBS) industry:
the information technology services (ITS)… KIBS firms play a vital role in the knowledge-based …

… Defining the nature of client’s roles in this process requires conducting a “job analysis” of …
of the service delivery process that would contribute positively to the quality of the knowledge-…