Human-Centered Artificial Intelligence in Industry 5.0

G Mentzas, K Hribernik, J Stahre, D Romero… - … in Artificial Intelligence, 2024 - frontiersin.org
G Mentzas, K Hribernik, J Stahre, D Romero, J Soldatos
Frontiers in Artificial Intelligence, 2024frontiersin.org
Over the past years, Industry 4.0 has evolved into a widely recognized concept worldwide.
Numerous nations have launched analogous strategic endeavors, dedicating significant
research to advancing and integrating multiple Industry 4.0 technologies. As the 10-year
milestone of Industry 4.0′ s inception approached, the European Commission unveiled the
concept of “Industry 5.0”(European Commission, 2021). Industry 5.0 places the worker at the
center of the production process and uses new technologies to provide prosperity beyond …
Over the past years, Industry 4.0 has evolved into a widely recognized concept worldwide. Numerous nations have launched analogous strategic endeavors, dedicating significant research to advancing and integrating multiple Industry 4.0 technologies. As the 10-year milestone of Industry 4.0′ s inception approached, the European Commission unveiled the concept of “Industry 5.0”(European Commission, 2021). Industry 5.0 places the worker at the center of the production process and uses new technologies to provide prosperity beyond jobs and growth, while respecting the production limits of the planet. It complements the Industry 4.0 approach by putting research and innovation at the service of the transition to a human-centric, sustainable, and resilient industry. Xu et al.(2021), Leng et al.(2022), and Ivanov (2023) give overviews of this evolution, while Akundi et al.(2022) analyze the state of Industry 5.0 and outline research trends.
The use of Artificial Intelligence (AI) in Industry 4.0 has provided solutions that leverage data available from smart sensors, devices, and machines to enable the generation of actionable intelligence and help increase manufacturing efficiency (Peres et al., 2020; Jan et al., 2023). However, this evolution in the use of AI has not been accompanied by similar emphasis and progress on fundamental aspects of human-centered processes and systems. Human-centered AI (HCAI) focuses on creating systems designed and developed by augmenting human intelligence with machine intelligence (Shneiderman, 2020a, b). Given that Industry 5.0 puts emphasis on the human factor and considers it at the center of production, it is only natural that HCAI is called on to support the migration to Industry 5.0 since humans will have to collaborate with digital solutions such as AI systems, robots, etc. This trend extends the research efforts toward the “Operator 4.0” and their interaction with AI and robotic systems (Bousdekis et al., 2020; Romero et al., 2020).
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